nursing home in West Burlington, IA
Southeast Iowa Regional Medical - Klein Center
1307 South Gear Avenue, West Burlington, IA 52655 · (319) 768-1000
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★5
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Southeast Iowa Regional Medical - Klein Center at a glance
Southeast Iowa Regional Medical - Klein Center is a 160-bed non-profit nursing home in West Burlington, Iowa (Des Moines County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Iowa average of 3.1.
Residents receive about 4.8 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.8 hours.
Its most recent standard health inspection (June 18, 2026) found 10 health citations. The Iowa average is 6.5.
Federal regulators fined it 2 times in the past three years, totaling $65,094.
Nursing staff turnover is 23.8% per year (state average 44%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 160
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- May 1, 1977
- Resident/family council
- Resident
- County
- Des Moines County
- CMS Certification Number
- 165110
Ratings
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.78 hrs | 3.82 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.43 hrs | 0.74 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.93 hrs | 2.52 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.29 hrs | 3.37 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 23.8% | 44% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 7.3% | 42.1% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 6 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 118 | 54.5 | 80.6 | Worse |
Penalties
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $65,094 | $19,286 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 160 | 65 | 107 | |
| Average residents per day | 143 | 52 | 86 | |
| Occupancy | 89.6% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.8% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 9.1% | 4.2% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.1% | 19.5% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.2% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 1.5% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 18.2% | 17.1% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 8.9% | 16.6% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.7% | 4.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 1.7% | 4.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.2% | 20.8% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.8% | 25.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.3% | 95.3% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.5% | 94% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Iowa avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 2.1% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 89.2% | 73.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 71.3% | 84% | 82% | Worse |
Inspection citations
State inspectors cited this home for 19 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 18, 2026 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected June 30, 2026 |
| June 18, 2026 Fire safety | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926 | F Potential harm, widespread | Corrected July 1, 2026 |
| June 18, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 29, 2026 |
| June 18, 2026 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 18, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 18, 2026 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected July 17, 2026 |
| June 18, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 18, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 18, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 18, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected July 17, 2026 |
| June 18, 2026 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 17, 2026 |
| December 17, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 22, 2025 |
| October 30, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 13, 2025 |
| June 26, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 3, 2025 |
| May 1, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected May 22, 2025 |
| May 1, 2025 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected May 22, 2025 |
| May 1, 2025 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected May 22, 2025 |
| May 1, 2025 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected May 22, 2025 |
| May 1, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected May 22, 2025 |
| May 1, 2025 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected May 23, 2025 |
| May 1, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected May 23, 2025 |
| May 1, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 23, 2025 |
| May 1, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 23, 2025 |
| May 1, 2025 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected May 23, 2025 |
| November 13, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected December 5, 2024 |
| June 13, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected July 3, 2024 |
| June 13, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected July 12, 2024 |
| June 13, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 12, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $65,094 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| December 17, 2025 | Fine | $57,073 |
| November 12, 2024 | Fine | $8,021 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GREAT RIVER HEALTH SYSTEM INC Organization | 5% or greater direct ownership interest | 100% | 08/01/2018 |
| ALEXANDER, JEREMY Individual | adp of the snf | NOT APPLICABLE | 09/16/2019 |
| ARAMARK HEALTHCARE SUPPORT SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 02/19/2025 |
| CHELF, TODD Individual | adp of the snf | NOT APPLICABLE | 01/18/2021 |
| CLIFTONLARSONALLEN LLP Organization | adp of the snf | NOT APPLICABLE | 06/14/2021 |
| DUNN, HOPE Individual | adp of the snf | NOT APPLICABLE | 06/27/2022 |
| FLEMING, BETH Individual | adp of the snf | NOT APPLICABLE | 03/20/2023 |
| HAGAN, TOMI Individual | adp of the snf | NOT APPLICABLE | 12/03/2018 |
| KLOPFENSTEIN, MARY Individual | adp of the snf | NOT APPLICABLE | 12/01/2023 |
| LINHART, DANIEL Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| RASHID, JOHN Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| SOUTHEAST IOWA REGIONAL MEDICAL CENTER INC Organization | adp of the snf | NOT APPLICABLE | 04/01/2013 |
| WEST, AMY Individual | adp of the snf | NOT APPLICABLE | 08/26/2024 |
| YOST, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 02/13/2023 |
| ANDERSON, JOY Individual | corporate director | NOT APPLICABLE | 03/01/2021 |
| BARR, DEANNA Individual | corporate director | NOT APPLICABLE | 03/01/2021 |
| DEETS, RYAN Individual | corporate director | NOT APPLICABLE | 01/27/2026 |
| DODD, NEAL Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| ENGBERG, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| HICKEY, MICHAEL Individual | corporate director | NOT APPLICABLE | 07/01/2024 |
| HUFFMAN, ROBERT Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| MARTIN, DOUGLAS Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| MCCOY, MICHAEL Individual | corporate director | NOT APPLICABLE | 11/16/2022 |
| MCKILLIP, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| MCNAMEE, CARLA Individual | corporate director | NOT APPLICABLE | 03/01/2021 |
| RIHERD, GINA Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| WALZ-HARTMAN, ANDREA Individual | corporate director | NOT APPLICABLE | 07/01/2026 |
| ALEXANDER, JEREMY Individual | corporate officer | NOT APPLICABLE | 12/03/2018 |
| COLGAN, TERESA Individual | corporate officer | NOT APPLICABLE | 07/01/2021 |
| MCCOY, MICHAEL Individual | corporate officer | NOT APPLICABLE | 10/12/2022 |
| ALEXANDER, JEREMY Individual | operational/managerial control | NOT APPLICABLE | 12/03/2018 |
| ANDERSON, JOY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| ARAMARK HEALTHCARE SUPPORT SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 02/23/2024 |
| BARR, DEANNA Individual | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| CHELF, TODD Individual | operational/managerial control | NOT APPLICABLE | 01/18/2021 |
| COLGAN, TERESA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2021 |
| DEETS, RYAN Individual | operational/managerial control | NOT APPLICABLE | 01/27/2026 |
| DODD, NEAL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| ENGBERG, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| FLEMING, BETH Individual | operational/managerial control | NOT APPLICABLE | 03/20/2023 |
Showing 40 of 56 records.
Other nursing homes near Southeast Iowa Regional Medical - Klein Center
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★★★★★3AverageAzria Health Prairie Ridge
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- CMS high performer
★★★★★5Much above averageNew London Specialty Care
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★★★★★2Below averageWest Point Care Center INC
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- CMS high performer
★★★★★5Much above averageBirkwood Village of Fort Madison
1702 41st Street, Fort Madison, IA 52627 · 16.3 mi
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★★★★★3Average
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Frequently asked questions
What is Southeast Iowa Regional Medical - Klein Center's rating?
Southeast Iowa Regional Medical - Klein Center has 2 out of 5 stars on the CMS overall star rating. The average for Iowa nursing homes is 3.1 stars.
How many inspection citations did Southeast Iowa Regional Medical - Klein Center receive?
Its most recent standard health inspection found 10 citations, compared with a Iowa average of 6.5. Every citation is listed on this page with its severity.
Does Southeast Iowa Regional Medical - Klein Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Southeast Iowa Regional Medical - Klein Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Southeast Iowa Regional Medical - Klein Center and how do I contact it?
Southeast Iowa Regional Medical - Klein Center is at 1307 South Gear Avenue, West Burlington, IA 52655. Phone: (319) 768-1000.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.