nursing home in South Bend, IN
Briarcliff Health & Rehabilitation Center
5024 Western Avenue, South Bend, IN 46619 · (574) 318-4600
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Briarcliff Health & Rehabilitation Center at a glance
Briarcliff Health & Rehabilitation Center is a 131-bed non-profit nursing home in South Bend, Indiana (St. Joseph County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 4.3 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (August 8, 2025) found 4 health citations. The Indiana average is 7.2.
Federal regulators fined it 1 time in the past three years, totaling $10,839.
Nursing staff turnover is 48.6% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 131
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sterling Healthcare
- Medicare-certified since
- May 7, 2015
- Resident/family council
- Resident
- County
- St. Joseph County
- CMS Certification Number
- 155831
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.8 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.26 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.66 hrs | 2.24 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.63 hrs | 3.25 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 48.6% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 61.5% | 40.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 52 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,839 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 131 | 96 | 107 | |
| Average residents per day | 93 | 73 | 86 | |
| Occupancy | 70.6% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.8% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.8% | 13.6% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 2.9% | 11% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 3.8% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.7% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 11.4% | 25.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.8% | 23.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.7% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 81.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 32 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 19, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 24, 2026 |
| September 17, 2025 Fire safety | Meet requirements for sections of health care facilities separated by fire resistive construction. Construction Deficiencies · Tag K0131 | E Potential harm, pattern | Corrected November 30, 2025 |
| August 8, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | F Potential harm, widespread | Corrected October 4, 2025 |
| August 8, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 4, 2025 |
| August 8, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected October 4, 2025 |
| August 8, 2025 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected September 12, 2025 |
| August 8, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 4, 2025 |
| August 8, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected September 12, 2025 |
| August 8, 2025 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 8, 2025 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected September 19, 2025 |
| August 8, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected September 12, 2025 |
| August 8, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected September 26, 2025 |
| August 8, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected October 4, 2025 |
| August 8, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected September 12, 2025 |
| August 8, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected September 12, 2025 |
| August 8, 2025 Fire safety | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Tag K0361 | E Potential harm, pattern | Corrected October 4, 2025 |
| August 8, 2025 Standard | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | G Actual harm, isolated | Corrected September 12, 2025 |
| August 8, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 12, 2025 |
| August 8, 2025 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 12, 2025 |
| August 12, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected September 12, 2024 |
| August 12, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected September 12, 2024 |
| August 12, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 6, 2024 |
| August 12, 2024 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | E Potential harm, pattern | Corrected September 27, 2024 |
| August 12, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected September 27, 2024 |
| August 12, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected September 27, 2024 |
| August 12, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 4, 2024 |
| August 12, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected September 4, 2024 |
| August 12, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected September 4, 2024 |
| November 29, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected December 28, 2023 |
| September 1, 2023 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected September 29, 2023 |
| July 14, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | C No harm, widespread | Corrected August 31, 2023 |
| July 14, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 19, 2023 |
| July 14, 2023 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected August 19, 2023 |
| July 14, 2023 Standard | Assist a resident in gaining access to vision and hearing services. Quality of Life and Care Deficiencies · Tag F0685 | D Potential harm, isolated | Corrected August 19, 2023 |
| July 14, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected August 19, 2023 |
| July 14, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 19, 2023 |
| July 14, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 19, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,839 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 12, 2024 | Fine | $10,839 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MOKFI, SHAYA Individual | contracted managing employee | NOT APPLICABLE | 01/01/2024 |
| BENNETT, ADAM Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| HUTTON, CHARLES Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| KAUFFMAN, CLINTON Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| LEMAN, VALERIE Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| MCKAY, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| SMITH, JENNIFER Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| WHITE, TAYLOR Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| MALOTT, GREGG Individual | corporate officer | NOT APPLICABLE | 01/01/2024 |
| BRIARCLIFF HEALTH CARE - SOUTH BEND LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| PULASKI MEMORIAL HOSPITAL Organization | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
| CHRISMAN, KIMBERLY Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2024 |
| GILL, CHRISTOPHER Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2024 |
Other nursing homes near Briarcliff Health & Rehabilitation Center
West Bend Nursing and Rehabilitation
4600 W Washington Ave, South Bend, IN 46619 · 2.2 mi
For-profit · 157 beds
- CMS high performer
★★★★★5Much above averageMilton Home, the
206 E Marion St, South Bend, IN 46601 · 5.5 mi
Non-profit · 34 beds · Part of Sterling Healthcare
★★★★★5Much above averageWellbrooke of South Bend
52565 State Road 933, South Bend, IN 46637 · 6 mi
Government · 70 beds · Part of Trilogy Health Services
★★★★★4Above averageHealthwin Health & Rehabilitation
20531 Darden Rd, South Bend, IN 46637 · 6.1 mi
For-profit · 145 beds
★★★★★2Below averageHoly Cross Village at Notre Dame INC
54515 Sr 933 N, Notre Dame, IN 46556 · 6.1 mi
Non-profit · 52 beds
★★★★★3AverageCardinal Nursing and Rehabilitation Center
1121 E Lasalle Ave, South Bend, IN 46617 · 6.2 mi
For-profit · 144 beds · Part of American Senior Communities
★★★★★5Much above average
Frequently asked questions
What is Briarcliff Health & Rehabilitation Center's rating?
Briarcliff Health & Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Briarcliff Health & Rehabilitation Center receive?
Its most recent standard health inspection found 4 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Briarcliff Health & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Briarcliff Health & Rehabilitation Center?
It is non profit - other and part of Sterling Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Briarcliff Health & Rehabilitation Center and how do I contact it?
Briarcliff Health & Rehabilitation Center is at 5024 Western Avenue, South Bend, IN 46619. Phone: (574) 318-4600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.