nursing home in Carmel, IN
Retreat at the Stratford, the
2460 Glebe St, Carmel, IN 46032 · (317) 733-9560
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Retreat at the Stratford, the at a glance
Retreat at the Stratford, the is a 18-bed for-profit nursing home in Carmel, Indiana (Hamilton County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Indiana average of 3.1.
Residents receive about 6.5 hours of nursing care per day (1.5 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (February 12, 2026) found 1 health citation. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 76.5% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 18
- Certified for
- Medicare
- Chain / affiliated entity
- Senior Living Communities
- Medicare-certified since
- January 4, 2012
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Hamilton County
- CMS Certification Number
- 155794
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.50 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.49 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.61 hrs | 2.24 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 6.05 hrs | 3.25 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 76.5% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 87.5% | 40.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 16 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 18 | 96 | 107 | |
| Average residents per day | 11 | 73 | 86 | |
| Occupancy | 61.1% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 9.1% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.8% | 3.6% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.1% | 1.6% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.3% | 23.3% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 77.3% | 93.6% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.4% | 79% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 34% | 81.8% | 82% | Worse |
Inspection citations
State inspectors cited this home for 12 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 12, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected March 10, 2026 |
| February 12, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected March 10, 2026 |
| February 12, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 10, 2026 |
| February 12, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected March 10, 2026 |
| February 12, 2026 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | E Potential harm, pattern | Corrected March 10, 2026 |
| February 12, 2026 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 20, 2026 |
| June 2, 2025 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 16, 2025 |
| June 2, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 25, 2025 |
| March 7, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | F Potential harm, widespread | Corrected July 3, 2025 |
| March 7, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected July 3, 2025 |
| March 7, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected July 3, 2025 |
| March 7, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | E Potential harm, pattern | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Include a process for Emergency Preparedness collaboration. Emergency Preparedness Deficiencies · Tag E0009 | C No harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | C No harm, widespread | Corrected June 17, 2025 |
| March 7, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected April 2, 2025 |
| March 7, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 2, 2025 |
| March 7, 2025 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 2, 2025 |
| March 7, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 2, 2025 |
| March 7, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected April 2, 2025 |
| March 7, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 2, 2025 |
| April 5, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected June 5, 2024 |
| April 5, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 5, 2024 |
| April 5, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 5, 2024 |
| April 5, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 5, 2024 |
| April 5, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 5, 2024 |
| April 5, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected June 5, 2024 |
| April 5, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 15, 2024 |
| April 5, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected May 15, 2024 |
| April 5, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 21, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $0 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 27, 2025 | Payment Denial | 6 days from June 27, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| THOMPSON, BENJAMIN Individual | 5% or greater direct ownership interest | 25% | 01/01/2021 |
| THOMPSON, DONALD Individual | 5% or greater direct ownership interest | 50% | 09/17/2010 |
| THOMPSON, JOSHUA Individual | 5% or greater direct ownership interest | 25% | 01/01/2021 |
| MAXWELL GROUP, INC. Organization | adp of the snf | NOT APPLICABLE | 02/01/2025 |
| MILLER, BRADLEY Individual | adp of the snf | NOT APPLICABLE | 02/02/2026 |
| SOLITO, LEO Individual | adp of the snf | NOT APPLICABLE | 02/02/2026 |
| MAXWELL GROUP, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/10/2010 |
| MILLER, BRADLEY Individual | operational/managerial control | NOT APPLICABLE | 02/19/2025 |
| SOLITO, LEO Individual | operational/managerial control | NOT APPLICABLE | 02/01/2024 |
| THOMPSON, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2022 |
Other nursing homes near Retreat at the Stratford, the
Copper Trace Health & Living Community
1250 W 146th Street, Westfield, IN 46074 · 1.8 mi
Government · 104 beds · Part of Cardon & Associates
★★★★★3AverageMajestic Care of Carmel
12999 N Pennsylvania St, Carmel, IN 46032 · 2.6 mi
For-profit · 94 beds · Part of Majestic Care
★★★★★2Below averageWellbrooke of Carmel
12315 Pennsylvania Street, Carmel, IN 46032 · 2.6 mi
For-profit · 74 beds · Part of Trilogy Health Services
★★★★★3AverageBarrington of Carmel, the
1335 S Guilford Road, Carmel, IN 46032 · 3.4 mi
Non-profit · 8 beds · Part of Bhi Senior Living
★★★★★5Much above averageHoosier Village
9875 Cherryleaf Dr, Indianapolis, IN 46268 · 3.9 mi
Non-profit · 24 beds · Part of Bhi Senior Living
★★★★★4Above average- ★★★★★4Above average
Frequently asked questions
What is Retreat at the Stratford, the's rating?
Retreat at the Stratford, the has 4 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Retreat at the Stratford, the receive?
Its most recent standard health inspection found 1 citation, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Retreat at the Stratford, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Retreat at the Stratford, the?
It is for profit - corporation and part of Senior Living Communities. The ownership section on this page lists the owners and managers reported to CMS.
Where is Retreat at the Stratford, the and how do I contact it?
Retreat at the Stratford, the is at 2460 Glebe St, Carmel, IN 46032. Phone: (317) 733-9560.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.