nursing home in Milan, IN
Ripley Crossing
1200 Whitlatch Way, Milan, IN 47031 · (812) 654-2231
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ripley Crossing at a glance
Ripley Crossing is a 100-bed non-profit nursing home in Milan, Indiana (Ripley County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 4.6 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (December 16, 2025) found 5 health citations. The Indiana average is 7.2.
Federal regulators fined it 1 time in the past three years, totaling $14,265.
Nursing staff turnover is 39.3% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 100
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Major Hospital
- Medicare-certified since
- May 5, 2004
- Resident/family council
- Resident
- County
- Ripley County
- CMS Certification Number
- 155730
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.64 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.67 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.94 hrs | 2.24 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.11 hrs | 3.25 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 39.3% | 45.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 27.3% | 40.3% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 55.8 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $14,265 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 100 | 96 | 107 | |
| Average residents per day | 80 | 73 | 86 | |
| Occupancy | 80.2% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.2% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 3.7% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 12.4% | 13.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.9% | 1.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 26.5% | 11% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 19.4% | 11.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 8.2% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 11.8% | 25.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.5% | 23.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.8% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 1.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 92.6% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 93.9% | 81.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 16, 2025 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected January 14, 2026 |
| December 16, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected April 20, 2026 |
| December 16, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected January 14, 2026 |
| December 16, 2025 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected February 27, 2026 |
| December 16, 2025 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected January 20, 2026 |
| December 16, 2025 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | E Potential harm, pattern | Corrected January 15, 2026 |
| December 16, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected January 14, 2026 |
| December 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected January 8, 2026 |
| December 16, 2025 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected January 9, 2026 |
| December 16, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected January 8, 2026 |
| December 16, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected January 8, 2026 |
| December 16, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected January 9, 2026 |
| March 10, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 31, 2025 |
| October 22, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected November 20, 2024 |
| October 22, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | E Potential harm, pattern | Corrected November 8, 2024 |
| October 22, 2024 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected November 8, 2024 |
| October 22, 2024 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected November 8, 2024 |
| September 23, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 13, 2024 |
| September 23, 2024 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected August 27, 2024 |
| August 10, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected August 12, 2024 |
| August 10, 2024 Complaint | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | D Potential harm, isolated | Corrected August 12, 2024 |
| June 5, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 20, 2024 |
| June 5, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 20, 2024 |
| August 22, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected October 6, 2023 |
| August 22, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected September 15, 2023 |
| August 22, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected September 15, 2023 |
| August 22, 2023 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected September 15, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $14,265 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| August 10, 2024 | Fine | $14,265 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CLAXTON, RYAN Individual | adp of the snf | NOT APPLICABLE | 03/27/2025 |
| DLR INVESTMENTS, INC. Organization | adp of the snf | NOT APPLICABLE | 07/01/2020 |
| GOODWEATHER, LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2020 |
| JOHNSON, TRINA Individual | adp of the snf | NOT APPLICABLE | 07/01/2020 |
| RIPLEY CROSSING HEALTH SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2020 |
| COFFIN, JOHN Individual | corporate director | NOT APPLICABLE | 07/01/2020 |
| SANDMAN, JAN Individual | corporate director | NOT APPLICABLE | 07/01/2020 |
| CLAXTON, RYAN Individual | corporate officer | NOT APPLICABLE | 03/27/2025 |
| CLAXTON, RYAN Individual | operational/managerial control | NOT APPLICABLE | 03/27/2025 |
| GOODMAN, ALLEN Individual | operational/managerial control | NOT APPLICABLE | 07/01/2020 |
| JOHNSON, TRINA Individual | operational/managerial control | NOT APPLICABLE | 07/01/2020 |
| RIPLEY CROSSING HEALTH SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 07/01/2020 |
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Frequently asked questions
What is Ripley Crossing's rating?
Ripley Crossing has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Ripley Crossing receive?
Its most recent standard health inspection found 5 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Ripley Crossing accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Ripley Crossing?
It is non profit - other and part of Major Hospital. The ownership section on this page lists the owners and managers reported to CMS.
Where is Ripley Crossing and how do I contact it?
Ripley Crossing is at 1200 Whitlatch Way, Milan, IN 47031. Phone: (812) 654-2231.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.