nursing home in Columbus, IN
Willow Crossing Health & Rehabilitation Center
3550 Central Ave, Columbus, IN 47203 · (812) 379-9669
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★2
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Willow Crossing Health & Rehabilitation Center at a glance
Willow Crossing Health & Rehabilitation Center is a 112-bed government nursing home in Columbus, Indiana (Bartholomew County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 3.5 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (March 11, 2026) found 7 health citations. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 48.4% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 112
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- June 30, 1994
- Resident/family council
- Resident
- County
- Bartholomew County
- CMS Certification Number
- 155535
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.8 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.46 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.57 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.32 hrs | 2.24 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 2.69 hrs | 3.25 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 48.4% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 42.9% | 40.3% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 48 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 112 | 96 | 107 | |
| Average residents per day | 102 | 73 | 86 | |
| Occupancy | 91.3% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.5% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.2% | 3.6% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.5% | 13.6% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 1.1% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 27.4% | 11% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 21.6% | 11.9% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.6% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 84.3% | 25.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 37.6% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 23.9% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 93.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 97.7% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 81.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 11, 2026 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | F Potential harm, widespread | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | E Potential harm, pattern | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected April 14, 2026 |
| March 11, 2026 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | C No harm, widespread | Corrected April 14, 2026 |
| March 11, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected March 23, 2026 |
| March 11, 2026 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected March 23, 2026 |
| March 11, 2026 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected March 23, 2026 |
| March 11, 2026 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 23, 2026 |
| March 11, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 23, 2026 |
| February 19, 2026 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Past Non-Compliance |
| February 19, 2026 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected February 23, 2026 |
| February 18, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 21, 2025 |
| February 18, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected March 21, 2025 |
| February 18, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected March 21, 2025 |
| February 18, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected March 21, 2025 |
| February 18, 2025 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected March 21, 2025 |
| February 18, 2025 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | C No harm, widespread | Corrected March 21, 2025 |
| February 18, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 6, 2025 |
| February 18, 2025 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected March 6, 2025 |
| February 18, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 6, 2025 |
| February 18, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected March 6, 2025 |
| February 18, 2025 Standard | Provide timely, quality laboratory services/tests to meet the needs of residents. Administration Deficiencies · Tag F0770 | D Potential harm, isolated | Corrected March 6, 2025 |
| February 18, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 6, 2025 |
| August 28, 2024 Complaint | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 16, 2024 |
| April 19, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 31, 2024 |
| April 19, 2024 Fire safety | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. Smoke Deficiencies · Tag K0361 | E Potential harm, pattern | Corrected May 31, 2024 |
| April 19, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected May 31, 2024 |
| April 19, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected May 31, 2024 |
| April 19, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected May 9, 2024 |
| April 19, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 9, 2024 |
| April 19, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 19, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 19, 2024 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 1, 2024 |
| April 19, 2024 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 19, 2024 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. Quality of Life and Care Deficiencies · Tag F0744 | D Potential harm, isolated | Corrected May 9, 2024 |
| April 19, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected May 9, 2024 |
| October 26, 2023 Complaint | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | E Potential harm, pattern | Corrected November 13, 2023 |
| October 26, 2023 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected November 13, 2023 |
| October 26, 2023 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 13, 2023 |
| October 6, 2023 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 18, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| WITHAM MEMORIAL HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 11/01/2011 |
| MAGNOLIA HEALTH SYSTEMS 65 LLC Organization | adp of the snf | NOT APPLICABLE | 11/14/2025 |
| MAGNOLIA HEALTH SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 11/01/2011 |
| MILLER, ALISHA Individual | adp of the snf | NOT APPLICABLE | 10/29/2025 |
| PARACHA, IBRAR Individual | adp of the snf | NOT APPLICABLE | 10/29/2025 |
| SABRA HEALTH CARE LIMITED PARTNERSHIP Organization | adp of the snf | NOT APPLICABLE | 11/01/2011 |
| WARD, JONATHAN Individual | adp of the snf | NOT APPLICABLE | 11/01/2011 |
| BAYSTON, BRETT Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| BRAND, JOHN Individual | corporate director | NOT APPLICABLE | 01/01/2015 |
| CASTETTER, ANDREA Individual | corporate director | NOT APPLICABLE | 01/01/2023 |
| HAWKINS, CLAUDE Individual | corporate director | NOT APPLICABLE | 09/01/2013 |
| HORNBECKER, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2024 |
| REAGAN, JULIE Individual | corporate director | NOT APPLICABLE | 09/25/2024 |
| BRAVERMAN, KELLY Individual | corporate officer | NOT APPLICABLE | 12/01/2021 |
| SELLERS, DANIEL Individual | corporate officer | NOT APPLICABLE | 06/20/2024 |
| REED, MICHAEL Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 11/14/2025 |
| MAGNOLIA HEALTH MANAGEMENT XI LLC Organization | operational/managerial control | NOT APPLICABLE | 11/01/2011 |
| MILLER, ALISHA Individual | operational/managerial control | NOT APPLICABLE | 10/29/2025 |
| PARACHA, IBRAR Individual | operational/managerial control | NOT APPLICABLE | 10/29/2025 |
| REED, STUART Individual | operational/managerial control | NOT APPLICABLE | 11/01/2011 |
Other nursing homes near Willow Crossing Health & Rehabilitation Center
Silver Oaks Health Campus
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★★★★★4Above averageFour Seasons Retirement Center
1901 Taylor Rd, Columbus, IN 47203 · 2.1 mi
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- CMS high performer
★★★★★5Much above averageHickory Creek at Columbus
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★★★★★4Above averageBelmont Health & Rehabilitation, the
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Government · 180 beds
★★★★★2Below averageMiller's Merry Manor
7440 N County Road 825 E, Hope, IN 47246 · 8.3 mi
For-profit · 75 beds · Part of Miller's Merry Manor
★★★★★3AverageCompass Park
800 Freemason Parkway, Franklin, IN 46131 · 17.6 mi
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- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Willow Crossing Health & Rehabilitation Center's rating?
Willow Crossing Health & Rehabilitation Center has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Willow Crossing Health & Rehabilitation Center receive?
Its most recent standard health inspection found 7 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Willow Crossing Health & Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Willow Crossing Health & Rehabilitation Center?
It is government - county. The ownership section on this page lists the owners and managers reported to CMS.
Where is Willow Crossing Health & Rehabilitation Center and how do I contact it?
Willow Crossing Health & Rehabilitation Center is at 3550 Central Ave, Columbus, IN 47203. Phone: (812) 379-9669.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.