nursing home in South Bend, IN
Holy Cross Rehabilitation and Wellness
17475 Dugdale Dr, South Bend, IN 46635 · (574) 247-7500
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Holy Cross Rehabilitation and Wellness at a glance
Holy Cross Rehabilitation and Wellness is a 168-bed non-profit nursing home in South Bend, Indiana (St. Joseph County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 4.1 hours of nursing care per day (0.9 of them from registered nurses), better than the state average of 3.7 hours.
Its most recent standard health inspection (April 28, 2025) found 13 health citations. The Indiana average is 7.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 45.4% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 168
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Trinity Health
- Medicare-certified since
- January 4, 1994
- Resident/family council
- Both
- County
- St. Joseph County
- CMS Certification Number
- 155506
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.07 hrs | 3.69 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.87 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.92 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.61 hrs | 3.25 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.4% | 45.9% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 41.2% | 40.3% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 54 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 168 | 96 | 107 | |
| Average residents per day | 70 | 73 | 86 | |
| Occupancy | 41.6% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.6% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.7% | 3.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 8.5% | 13.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 7.3% | 1.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.5% | 0.4% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 29.7% | 11% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 7.2% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 25.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 25.5% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 25.1% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 80.4% | 93.6% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.3% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 93% | 79% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.1% | 81.8% | 82% | Average |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 15, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 1, 2026 |
| May 15, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 1, 2026 |
| March 13, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 24, 2026 |
| March 13, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 24, 2026 |
| September 17, 2025 Complaint | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | E Potential harm, pattern | Corrected October 22, 2025 |
| April 28, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected August 15, 2025 |
| April 28, 2025 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Ensure that testing and maintenance of electrical equipment is performed. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921 | F Potential harm, widespread | Corrected July 6, 2025 |
| April 28, 2025 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected August 16, 2025 |
| April 28, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected July 22, 2025 |
| April 28, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 22, 2025 |
| April 28, 2025 Complaint | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Complaint | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected June 6, 2025 |
| April 28, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 6, 2025 |
| June 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 22, 2024 |
| May 21, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 22, 2024 |
| May 21, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected July 22, 2024 |
| May 21, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | C No harm, widespread | Corrected July 22, 2024 |
| May 21, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 5, 2024 |
| May 21, 2024 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected July 5, 2024 |
| May 21, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 21, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 5, 2024 |
| May 23, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected July 14, 2023 |
| May 23, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 14, 2023 |
| May 23, 2023 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected July 14, 2023 |
| May 23, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected July 14, 2023 |
| May 23, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 14, 2023 |
| May 23, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 23, 2023 |
| May 23, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 23, 2023 |
| May 23, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 23, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BATTJES, ABIGAIL Individual | adp of the snf | NOT APPLICABLE | 08/26/2022 |
| TRINITY CONTINUING CARE SERVICES Organization | adp of the snf | NOT APPLICABLE | 08/01/2017 |
| TRINITY CONTINUING CARE SERVICES INDIANA INC Organization | adp of the snf | NOT APPLICABLE | 08/01/2017 |
| SMITH, SCOTT Individual | corporate officer | NOT APPLICABLE | 01/01/2020 |
| SPRUNGER, KYLE Individual | corporate officer | NOT APPLICABLE | 01/01/2018 |
| WHEELER, DANE Individual | corporate officer | NOT APPLICABLE | 09/01/2016 |
| ANDERSON, RAY Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| BATTJES, ABIGAIL Individual | operational/managerial control | NOT APPLICABLE | 08/26/2022 |
| BORNE-BAUMAN, CANDICE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| BOWENS, MARCUS Individual | operational/managerial control | NOT APPLICABLE | 04/01/2022 |
| CARTER, BENJAMIN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| DRAKE, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| FLUECKIGER, RUSSELL Individual | operational/managerial control | NOT APPLICABLE | 08/01/2017 |
| ISACKSEN, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| LEHMAN, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 07/14/2020 |
| MACKLIN, LARRY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2017 |
| MCINTIRE, DAVID Individual | operational/managerial control | NOT APPLICABLE | 01/01/2019 |
| MOORE, JOSHUA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| ROTH, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SEPPALA, CHRISTINE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SMITH, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 01/01/2020 |
| SPRUNGER, KYLE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2018 |
| TRINITY CONTINUING CARE SERVICES INDIANA INC Organization | operational/managerial control | NOT APPLICABLE | 08/01/2017 |
| WHEELER, DANE Individual | operational/managerial control | NOT APPLICABLE | 08/01/2017 |
| BORNE-BAUMAN, CANDICE Individual | trustee of the snf | NOT APPLICABLE | 01/01/2019 |
| FLUECKIGER, RUSSELL Individual | trustee of the snf | NOT APPLICABLE | 08/01/2017 |
| LEHMAN, SCOTT Individual | trustee of the snf | NOT APPLICABLE | 07/14/2020 |
| MACKLIN, LARRY Individual | trustee of the snf | NOT APPLICABLE | 08/01/2017 |
| MCINTIRE, DAVID Individual | trustee of the snf | NOT APPLICABLE | 01/01/2019 |
Other nursing homes near Holy Cross Rehabilitation and Wellness
Brickyard Healthcare - Fountainview Care Center
609 W Tanglewood Ln, Mishawaka, IN 46545 · 1.2 mi
Non-profit · 130 beds · Part of Brickyard Healthcare
★★★★★2Below average- ★★★★★1Much below average
Creekside Village
1420 E Douglas Rd, Mishawaka, IN 46545 · 2 mi
For-profit · 100 beds · Part of American Senior Communities
★★★★★4Above averageBelltower Health & Rehabilitation Center
5805 North Fir Road, Granger, IN 46530 · 2.2 mi
For-profit · 96 beds · Part of Fundamental Healthcare
★★★★★4Above averageHoly Cross Village at Notre Dame INC
54515 Sr 933 N, Notre Dame, IN 46556 · 2.2 mi
Non-profit · 52 beds
★★★★★3AverageWellbrooke of South Bend
52565 State Road 933, South Bend, IN 46637 · 2.3 mi
Government · 70 beds · Part of Trilogy Health Services
★★★★★4Above average
Frequently asked questions
What is Holy Cross Rehabilitation and Wellness's rating?
Holy Cross Rehabilitation and Wellness has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Holy Cross Rehabilitation and Wellness receive?
Its most recent standard health inspection found 13 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Holy Cross Rehabilitation and Wellness accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Holy Cross Rehabilitation and Wellness?
It is non profit - other and part of Trinity Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Holy Cross Rehabilitation and Wellness and how do I contact it?
Holy Cross Rehabilitation and Wellness is at 17475 Dugdale Dr, South Bend, IN 46635. Phone: (574) 247-7500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.