nursing home in Angola, IN

Northern Lakes Nursing and Rehabilitation Center

516 N Williams St, Angola, IN 46703 · (260) 665-9467

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★1
  • Staffing★★★★★4
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Northern Lakes Nursing and Rehabilitation Center at a glance

Northern Lakes Nursing and Rehabilitation Center is a 99-bed government nursing home in Angola, Indiana (Steuben County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.

Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (December 4, 2025) found 6 health citations. The Indiana average is 7.2.

Federal regulators fined it 1 time in the past three years, totaling $174,525.

Nursing staff turnover is 38.1% per year (state average 45.9%).

Facility details

Type
Nursing home
Ownership
Government - Hospital District
Beds
99
Certified for
Medicare and Medicaid
Medicare-certified since
July 1, 1992
Resident/family council
Resident
County
Steuben County
CMS Certification Number
155449

Ratings

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)1 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)4 / 52.5 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)4 / 54.1 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 54.3 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)4 / 53.8 / 53.3 / 5Better

Staffing

This facility3.39 hrsIndiana average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.39 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.60 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.21 hrs2.24 hrs2.32 hrsAverage
Weekend nurse staff hours per resident per day (higher is better)2.96 hrs3.25 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)38.1%45.9%45.8%Better
Registered nurse turnover (yearly) (lower is better)27.3%40.3%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility6Indiana average7U.S. average9
Health citations in the most recent inspection: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)679Better
Citations from complaint investigations (latest cycle) (lower is better)223Better
Weighted health inspection score ⓘ (lower is better)112.849.280.6Worse

Penalties

This facility1Indiana average0U.S. average1
Fines in the past 3 years: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)101Worse
Total fines in the past 3 years (lower is better)$174,525$8,742$30,972Worse
All federal penalties in the past 3 years (lower is better)101Average

Size

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Certified beds9996107
Average residents per day837386
Occupancy83.3%76.2%80.9%

Long-stay residents

This facility3.7%Indiana average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.7%3.9%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)2.7%3.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)16.3%13.6%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)3.5%1.1%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.8%0.4%0.8%Average
Long-stay residents needing more help with daily activities (lower is better)24.4%11%13.9%Worse
Long-stay residents whose walking worsened (lower is better)17.7%11.9%14.1%Worse
Long-stay residents who lose too much weight (lower is better)4.6%5.5%5.2%Better
Long-stay residents with depressive symptoms (lower is better)2.6%25.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)20.5%23.5%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)24.9%23.3%19%Worse
Long-stay residents given a flu vaccine (higher is better)96.2%95.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)95.3%93.6%93.6%Average

Short-stay residents

This facility0%Indiana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)75.8%79%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)72.5%81.8%82%Worse

Inspection citations

State inspectors cited this home for 12 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
December 4, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected December 27, 2025
December 4, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
C
No harm, widespread
Corrected December 27, 2025
December 4, 2025
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
C
No harm, widespread
Corrected December 27, 2025
December 4, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected January 2, 2026
December 4, 2025
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected January 2, 2026
December 4, 2025
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected January 2, 2026
December 4, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected January 2, 2026
September 17, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
J
Immediate jeopardy, isolated
Corrected October 10, 2025
September 17, 2025
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected October 10, 2025
December 10, 2024
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected January 10, 2025
December 10, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 10, 2025
December 10, 2024
Fire safety
Have restrictions on the use of portable space heaters.
Miscellaneous Deficiencies · Tag K0781
E
Potential harm, pattern
Corrected January 10, 2025
December 10, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 8, 2025
December 10, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected January 8, 2025
December 10, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected January 8, 2025
December 10, 2024
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected January 8, 2025
December 11, 2023
Standard
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Tag F0744
D
Potential harm, isolated
Corrected January 4, 2024
December 11, 2023
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected January 4, 2024

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $174,525 in fines.

DatePenaltyAmount / length
September 17, 2025Fine$174,525

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
MALOTT, GREGG
Individual
corporate directorNOT APPLICABLE10/01/2015
ANGOLA HEALTHCARE LLC
Organization
operational/managerial controlNOT APPLICABLE10/01/2015
MALOTT, GREGG
Individual
operational/managerial controlNOT APPLICABLE10/01/2015
PULASKI MEMORIAL HOSPITAL
Organization
operational/managerial controlNOT APPLICABLE10/01/2015
CROVER, DONNA
Individual
w-2 managing employeeNOT APPLICABLE05/27/2005
SMALLMAN, DEE ANNA
Individual
w-2 managing employeeNOT APPLICABLE11/20/2000

Other nursing homes near Northern Lakes Nursing and Rehabilitation Center

  1. Lakeland Rehab and Healthcare Center

    500 N Williams St, Angola, IN 46703 · under 1 mi

    Non-profit · 75 beds

    ★★★★★2Below average
  2. Pines of Dekalb, the

    520 W Liberty St, Butler, IN 46721 · 15.5 mi

    For-profit · 101 beds

    • CMS high performer
    ★★★★★5Much above average
  3. Betz Nursing Home

    116 Betz Rd, Auburn, IN 46706 · 17.6 mi

    For-profit · 114 beds · Part of American Senior Communities

    ★★★★★5Much above average
  4. Lutheran Life Villages

    351 N Allen Chapel Rd, Kendallville, IN 46755 · 18 mi

    Government · 99 beds

    • CMS high performer
    ★★★★★5Much above average
  5. Park View Care Center

    328 West Vine Street, Edgerton, OH 43517 · 18.3 mi

    For-profit · 74 beds · Part of Exceptional Living Centers

    ★★★★★5Much above average
  6. Kendallville Manor

    1802 E Dowling St, Kendallville, IN 46755 · 18.4 mi

    For-profit · 60 beds · Part of Ide Management Group

    ★★★★★5Much above average

All nursing homes in Angola, IN · Compare side by side

Frequently asked questions

What is Northern Lakes Nursing and Rehabilitation Center's rating?

Northern Lakes Nursing and Rehabilitation Center has 1 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.

How many inspection citations did Northern Lakes Nursing and Rehabilitation Center receive?

Its most recent standard health inspection found 6 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.

Does Northern Lakes Nursing and Rehabilitation Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Northern Lakes Nursing and Rehabilitation Center?

It is government - hospital district. The ownership section on this page lists the owners and managers reported to CMS.

Where is Northern Lakes Nursing and Rehabilitation Center and how do I contact it?

Northern Lakes Nursing and Rehabilitation Center is at 516 N Williams St, Angola, IN 46703. Phone: (260) 665-9467.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.