nursing home in Muncie, IN

Woodlands the

3820 W Jackson St, Muncie, IN 47304 · (765) 289-3451

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★4

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Woodlands the at a glance

Woodlands the is a 108-bed for-profit nursing home in Muncie, Indiana (Delaware County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.

Residents receive about 3.5 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (March 7, 2025) found 7 health citations. The Indiana average is 7.2.

It has not received a federal fine in the past three years.

Nursing staff turnover is 44.4% per year (state average 45.9%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
108
Certified for
Medicare and Medicaid
Chain / affiliated entity
Life Care Centers of America
Medicare-certified since
December 1, 1983
Resident/family council
Resident
County
Delaware County
CMS Certification Number
155229

Ratings

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 53.1 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.5 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)4 / 54.1 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 54.3 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)3 / 53.8 / 53.3 / 5Average

Staffing

This facility3.47 hrsIndiana average3.69 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.47 hrs3.69 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.65 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.13 hrs2.24 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.16 hrs3.25 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)44.4%45.9%45.8%Average
Registered nurse turnover (yearly) (lower is better)40%40.3%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility7Indiana average7U.S. average9
Health citations in the most recent inspection: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)779Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)5349.280.6Better

Penalties

This facility0Indiana average0U.S. average1
Fines in the past 3 years: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$8,742$30,972Better
All federal penalties in the past 3 years (lower is better)001Better

Size

MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Certified beds10896107
Average residents per day737386
Occupancy67.1%76.2%80.9%

Long-stay residents

This facility7.1%Indiana average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.1%3.9%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.1%3.6%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.1%13.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%1.1%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.4%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)9.7%11%13.9%Better
Long-stay residents whose walking worsened (lower is better)5.5%11.9%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.8%5.5%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0.8%25.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)27.8%23.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)30.9%23.3%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95.4%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98%93.6%93.6%Average

Short-stay residents

This facility2.4%Indiana average1.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Indiana and U.S. averages
MeasureThis facilityIndiana avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.4%1.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)81.8%79%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)57.5%81.8%82%Worse

Inspection citations

State inspectors cited this home for 27 health deficiencies and 29 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
May 7, 2025
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected June 2, 2025
April 1, 2025
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected April 8, 2025
April 1, 2025
Complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0603
D
Potential harm, isolated
Corrected April 8, 2025
March 7, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected June 25, 2025
March 7, 2025
Fire safety
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies · Tag E0036
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies · Tag E0025
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
F
Potential harm, widespread
Corrected July 15, 2025
March 7, 2025
Fire safety
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies · Tag E0013
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected June 25, 2025
March 7, 2025
Fire safety
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927
E
Potential harm, pattern
Corrected May 1, 2025
March 7, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected May 1, 2025
March 7, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected May 1, 2025
March 7, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected May 1, 2025
March 7, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected May 1, 2025
March 7, 2025
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
C
No harm, widespread
Corrected May 1, 2025
March 7, 2025
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
C
No harm, widespread
Corrected May 1, 2025
March 7, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 8, 2025
March 7, 2025
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected April 8, 2025
March 7, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected April 8, 2025
March 7, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 8, 2025
March 7, 2025
Standard
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
D
Potential harm, isolated
Corrected April 8, 2025
March 7, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 8, 2025
March 7, 2025
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected April 8, 2025
February 6, 2025
Complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected April 8, 2025
February 6, 2025
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected January 15, 2025
May 16, 2024
Complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected June 4, 2024
February 23, 2024
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected March 23, 2024
February 23, 2024
Fire safety
Meet other general requirements that are deficient.
Services Deficiencies · Tag K0500
C
No harm, widespread
Corrected March 23, 2024
February 23, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Standard
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Tag F0565
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
E
Potential harm, pattern
Corrected March 23, 2024
February 23, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 23, 2024
February 23, 2024
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected March 23, 2024
February 23, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
D
Potential harm, isolated
Corrected March 23, 2024
November 3, 2023
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected November 17, 2023
January 30, 2023
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
E
Potential harm, pattern
Corrected March 9, 2023
January 30, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected March 9, 2023
January 30, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
E
Potential harm, pattern
Corrected March 9, 2023
January 30, 2023
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
E
Potential harm, pattern
Corrected March 9, 2023
January 30, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected March 9, 2023
January 30, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
C
No harm, widespread
Corrected March 9, 2023
January 30, 2023
Fire safety
Meet other general requirements that are deficient.
Services Deficiencies · Tag K0500
C
No harm, widespread
Corrected March 9, 2023
January 30, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected March 3, 2023
January 30, 2023
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
E
Potential harm, pattern
Corrected March 3, 2023
January 30, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected March 3, 2023
January 30, 2023
Standard
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0698
D
Potential harm, isolated
Corrected March 3, 2023
January 30, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 3, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HENDRICKS COUNTY HOSPITAL
Organization
adp of the snfNOT APPLICABLE02/26/2025
HILTZ, JEFFREY
Individual
adp of the snfNOT APPLICABLE01/01/2024
LIFE CARE CENTERS OF AMERICA, INC.
Organization
adp of the snfNOT APPLICABLE03/14/2025
MUNCIE MEDICAL INVESTORS LIMITED PARTNERSHIP
Organization
adp of the snfNOT APPLICABLE12/01/2018
PRESTON, FORREST
Individual
adp of the snfNOT APPLICABLE12/01/2018
SPAUGH, KEVIN
Individual
adp of the snfNOT APPLICABLE11/27/2023
FENOUGHTY, DEANNA
Individual
corporate officerNOT APPLICABLE07/10/2023
ENGELS, ERIN
Individual
managing control - governing bodyNOT APPLICABLE12/01/2018
GENTRY, MARK
Individual
managing control - governing bodyNOT APPLICABLE01/12/2022
STARKEY, TYLER
Individual
managing control - governing bodyNOT APPLICABLE08/01/2020
WAITE, JOHN
Individual
managing control - governing bodyNOT APPLICABLE08/01/2020
WHICKER, TIMOTHY
Individual
managing control - governing bodyNOT APPLICABLE01/12/2022
FENOUGHTY, DEANNA
Individual
operational/managerial controlNOT APPLICABLE07/10/2023
FLETCHER, TODD
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
HENRY, TERRY
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
HILTZ, JEFFREY
Individual
operational/managerial controlNOT APPLICABLE01/01/2024
LAY, LISA
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
LIFE CARE CENTERS OF AMERICA, INC.
Organization
operational/managerial controlNOT APPLICABLE12/01/2018
MUNCIE MEDICAL INVESTORS LIMITED PARTNERSHIP
Organization
operational/managerial controlNOT APPLICABLE12/01/2018
PRESTON, AUBREY
Individual
operational/managerial controlNOT APPLICABLE03/06/2025
PRESTON, FORREST
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
SPAUGH, KEVIN
Individual
operational/managerial controlNOT APPLICABLE11/27/2023
SWANKER, RICHARD
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
THURMOND, JOAN
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
ZIEGLER, JAMES
Individual
operational/managerial controlNOT APPLICABLE12/01/2018
ENGELS, ERIN
Individual
trustee of the snfNOT APPLICABLE12/01/2018
GENTRY, MARK
Individual
trustee of the snfNOT APPLICABLE01/12/2022
STARKEY, TYLER
Individual
trustee of the snfNOT APPLICABLE08/01/2020
WAITE, JOHN
Individual
trustee of the snfNOT APPLICABLE08/01/2020
WHICKER, TIMOTHY
Individual
trustee of the snfNOT APPLICABLE01/12/2022

Other nursing homes near Woodlands the

  1. Waters Edge Village

    2200 West White River Blvd, Muncie, IN 47303 · 1.2 mi

    For-profit · 74 beds · Part of American Senior Communities

    ★★★★★4Above average
  2. Brickyard Healthcare - Muncie Care Center

    2701 Lyn-Mar Dr, Muncie, IN 47304 · 1.6 mi

    For-profit · 117 beds · Part of Brickyard Healthcare

    ★★★★★3Average
  3. Bethel Pointe Health and Rehab

    3400 W Community Dr, Muncie, IN 47304 · 1.7 mi

    Non-profit · 114 beds · Part of Tlc Management

    ★★★★★3Average
  4. Morrison Woods Health Campus

    4100 N Morrison Rd, Muncie, IN 47304 · 2.4 mi

    For-profit · 68 beds · Part of Trilogy Health Services

    ★★★★★4Above average
  5. Westminster Village Muncie INC

    5801 W Bethel Ave, Muncie, IN 47304 · 2.6 mi

    Non-profit · 76 beds

    • CMS high performer
    ★★★★★5Much above average
  6. Waters of Muncie, the

    2400 Chateau Dr, Muncie, IN 47303 · 2.7 mi

    Government · 72 beds · Part of Infinity Healthcare Consulting

    ★★★★★2Below average

All nursing homes in Muncie, IN · Compare side by side

Frequently asked questions

What is Woodlands the's rating?

Woodlands the has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.

How many inspection citations did Woodlands the receive?

Its most recent standard health inspection found 7 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.

Does Woodlands the accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Woodlands the?

It is for profit - corporation and part of Life Care Centers of America. The ownership section on this page lists the owners and managers reported to CMS.

Where is Woodlands the and how do I contact it?

Woodlands the is at 3820 W Jackson St, Muncie, IN 47304. Phone: (765) 289-3451.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.