nursing home in Carmel, IN
Carmel Health & Living Community
118 Medical Dr, Carmel, IN 46032 · (317) 844-4211
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Carmel Health & Living Community at a glance
Carmel Health & Living Community is a 188-bed government nursing home in Carmel, Indiana (Hamilton County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Indiana average of 3.1.
Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (September 25, 2025) found 9 health citations. The Indiana average is 7.2.
Federal regulators fined it 1 time in the past three years, totaling $14,015.
Nursing staff turnover is 69.8% per year (state average 45.9%).
Facility details
- Type
- Nursing home
- Ownership
- Government - County
- Beds
- 188
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Cardon & Associates
- Medicare-certified since
- April 24, 1978
- Resident/family council
- Resident
- County
- Hamilton County
- CMS Certification Number
- 155181
Ratings
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.1 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 4.3 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 3.8 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.64 hrs | 3.69 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.47 hrs | 0.67 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.01 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.15 hrs | 3.25 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 69.8% | 45.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 60.7% | 40.3% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 7 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 72 | 49.2 | 80.6 | Better |
Penalties
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $14,015 | $8,742 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 188 | 96 | 107 | |
| Average residents per day | 139 | 73 | 86 | |
| Occupancy | 73.9% | 76.2% | 80.9% |
Long-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.1% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 3.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 16.1% | 13.6% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 2.6% | 1.1% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.2% | 0.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 14% | 11% | 13.9% | Average |
| Long-stay residents whose walking worsened (lower is better) | 11.3% | 11.9% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.6% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 4% | 25.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 22.3% | 23.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 27.2% | 23.3% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 94% | 95.4% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 94.4% | 93.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Indiana avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.2% | 79% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 85.6% | 81.8% | 82% | Average |
Inspection citations
State inspectors cited this home for 30 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 13, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 5, 2025 |
| September 25, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected December 15, 2025 |
| September 25, 2025 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | C No harm, widespread | Corrected December 15, 2025 |
| September 25, 2025 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | G Actual harm, isolated | Corrected October 24, 2025 |
| September 25, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected October 24, 2025 |
| September 25, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected October 24, 2025 |
| September 25, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 24, 2025 |
| September 25, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected October 24, 2025 |
| September 25, 2025 Standard | Provide safe, appropriate dialysis care/services for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0698 | D Potential harm, isolated | Corrected October 24, 2025 |
| September 25, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 24, 2025 |
| September 25, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected October 24, 2025 |
| January 8, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 24, 2025 |
| November 4, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected December 31, 2024 |
| November 4, 2024 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | C No harm, widespread | Corrected December 13, 2024 |
| November 4, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | C No harm, widespread | Corrected December 13, 2024 |
| November 4, 2024 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | B No harm, pattern | Corrected December 9, 2024 |
| November 4, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected November 22, 2024 |
| November 4, 2024 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Ensure residents have reasonable access to and privacy in their use of communication methods. Resident Rights Deficiencies · Tag F0576 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected November 22, 2024 |
| November 4, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected November 22, 2024 |
| March 1, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected March 15, 2024 |
| March 1, 2024 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected March 15, 2024 |
| October 27, 2023 Fire safety | Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements. Egress Deficiencies · Tag K0227 | E Potential harm, pattern | Corrected November 27, 2023 |
| October 27, 2023 Fire safety | Have horizontal exits used in accordance with safety requirements. Egress Deficiencies · Tag K0226 | E Potential harm, pattern | Corrected November 27, 2023 |
| October 27, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected November 27, 2023 |
| October 27, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 27, 2023 |
| October 27, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected November 27, 2023 |
| October 27, 2023 Standard | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected November 10, 2023 |
| October 27, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected November 10, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $14,015 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 13, 2025 | Fine | $14,015 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| RIVERVIEW HOSPITAL Organization | 5% or greater direct ownership interest | 100% | 01/01/2011 |
| ORIX REAL ESTATE CAPITAL LLC Organization | 5% or greater security interest | NOT APPLICABLE | 06/28/2012 |
| ANKURA CONSULTING GROUP LLC Organization | adp of the snf | NOT APPLICABLE | 06/15/2022 |
| BALLA, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 05/23/2022 |
| BRACKMAN, KATHRYN Individual | adp of the snf | NOT APPLICABLE | 08/01/2020 |
| BRADLEY & ASSOCIATES INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2023 |
| CARDON AND ASSOCIATES INC Organization | adp of the snf | NOT APPLICABLE | 06/10/2025 |
| CARDON MANAGEMENT COMPANY LLC Organization | adp of the snf | NOT APPLICABLE | 06/10/2025 |
| CARMEL H&L PROPERTY LLC Organization | adp of the snf | NOT APPLICABLE | 12/01/2011 |
| CATTELL, ZACHARY Individual | adp of the snf | NOT APPLICABLE | 04/25/2022 |
| COLE MARKETING COMMUNICATIONS INC Organization | adp of the snf | NOT APPLICABLE | 04/01/2015 |
| FAUTH, KENDRA Individual | adp of the snf | NOT APPLICABLE | 12/26/2021 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| FRIEND, JAYNA Individual | adp of the snf | NOT APPLICABLE | 06/03/2021 |
| GORMAL, GREGG Individual | adp of the snf | NOT APPLICABLE | 10/01/2016 |
| HAUG, AMY Individual | adp of the snf | NOT APPLICABLE | 01/04/2022 |
| HEALTHDRIVE PODIATRY GROUP PA Organization | adp of the snf | NOT APPLICABLE | 03/07/2019 |
| HEART OF CARDON LLC Organization | adp of the snf | NOT APPLICABLE | 09/06/2007 |
| HOLLIDAY, ALYSSA Individual | adp of the snf | NOT APPLICABLE | 03/15/2022 |
| ISD RENAL INC Organization | adp of the snf | NOT APPLICABLE | 07/16/2021 |
| JEFFREY L MORER OD PC Organization | adp of the snf | NOT APPLICABLE | 03/07/2019 |
| KARNER, JIM Individual | adp of the snf | NOT APPLICABLE | 06/18/2012 |
| LACY BEYL & COMPANY INC Organization | adp of the snf | NOT APPLICABLE | 07/15/2015 |
| LIFESPAN THERAPY LLC Organization | adp of the snf | NOT APPLICABLE | 10/25/2007 |
| LOPOSSA, LYNN Individual | adp of the snf | NOT APPLICABLE | 12/17/2023 |
| MCCLELLAND, THOMAS Individual | adp of the snf | NOT APPLICABLE | 12/26/2021 |
| MCINTOSH, ERIC Individual | adp of the snf | NOT APPLICABLE | 10/31/2021 |
| MED-PASS INCORPORATED Organization | adp of the snf | NOT APPLICABLE | 09/01/2020 |
| MOBILE AUDIOLOGY ASSOCIATES PC Organization | adp of the snf | NOT APPLICABLE | 03/07/2019 |
| MOSER CONSULTING INCORPORATED Organization | adp of the snf | NOT APPLICABLE | 04/01/2020 |
| MTAFU, ANKE Individual | adp of the snf | NOT APPLICABLE | 08/07/2023 |
| ORIX REAL ESTATE CAPITAL LLC Organization | adp of the snf | NOT APPLICABLE | 06/11/2025 |
| PARACHA, IBRAR Individual | adp of the snf | NOT APPLICABLE | 03/15/2021 |
| PROACTIVE CLINICAL PARTNERS Organization | adp of the snf | NOT APPLICABLE | 01/01/2020 |
| RESPIRATORY PARTNERS INC Organization | adp of the snf | NOT APPLICABLE | 11/01/2019 |
| RESTUP, LLC Organization | adp of the snf | NOT APPLICABLE | 06/29/2022 |
| SPENCER, LEAANN Individual | adp of the snf | NOT APPLICABLE | 06/18/2018 |
| THIRD EYE HEALTH INC Organization | adp of the snf | NOT APPLICABLE | 02/04/2022 |
| VOHRA WOUND PHYSICIANS OF THE WEST PC Organization | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| VOX GLOBAL LLC Organization | adp of the snf | NOT APPLICABLE | 02/28/2019 |
Showing 40 of 72 records.
Other nursing homes near Carmel Health & Living Community
Barrington of Carmel, the
1335 S Guilford Road, Carmel, IN 46032 · under 1 mi
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★★★★★5Much above average- ★★★★★4Above average
Wellbrooke of Carmel
12315 Pennsylvania Street, Carmel, IN 46032 · 1.6 mi
For-profit · 74 beds · Part of Trilogy Health Services
★★★★★3AverageMajestic Care of Carmel
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For-profit · 94 beds · Part of Majestic Care
★★★★★2Below averageMcGivney Health Care Center
2907 East Smoky Row, Carmel, IN 46033 · 2.7 mi
Non-profit · 37 beds · Part of Witham Memorial Hospital
★★★★★2Below averageBridgewater Healthcare Center
14751 Carey Road, Carmel, IN 46033 · 3.1 mi
For-profit · 120 beds · Part of Communicare Health
- CMS high performer
★★★★★5Much above average
Frequently asked questions
What is Carmel Health & Living Community's rating?
Carmel Health & Living Community has 2 out of 5 stars on the CMS overall star rating. The average for Indiana nursing homes is 3.1 stars.
How many inspection citations did Carmel Health & Living Community receive?
Its most recent standard health inspection found 9 citations, compared with a Indiana average of 7.2. Every citation is listed on this page with its severity.
Does Carmel Health & Living Community accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Carmel Health & Living Community?
It is government - county and part of Cardon & Associates. The ownership section on this page lists the owners and managers reported to CMS.
Where is Carmel Health & Living Community and how do I contact it?
Carmel Health & Living Community is at 118 Medical Dr, Carmel, IN 46032. Phone: (317) 844-4211.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.