nursing home in West Chicago, IL

West Chicago Living and Rehab Center

928 Joliet Road, West Chicago, IL 60185 · (630) 231-9292

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★1
  • Quality measures★★★★★4
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

West Chicago Living and Rehab Center at a glance

West Chicago Living and Rehab Center is a 120-bed for-profit nursing home in West Chicago, Illinois (Du Page County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.

Its most recent standard health inspection (May 22, 2025) found 12 health citations. The Illinois average is 12.5.

Federal regulators fined it 1 time in the past three years, totaling $143,375.

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
120
Certified for
Medicaid
Medicare-certified since
April 14, 1976
Resident/family council
Resident
County
Du Page County
CMS Certification Number
14E392

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)1 / 52.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53 / 53.6 / 5Average
Long-stay quality rating (higher is better)4 / 53.4 / 53.8 / 5Average

Staffing

This facility1Illinois average0U.S. average1
Administrators who left in the past year: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility12Illinois average12U.S. average9
Health citations in the most recent inspection: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)12129Worse
Citations from complaint investigations (latest cycle) (lower is better)553Worse
Weighted health inspection score ⓘ (lower is better)15714380.6Worse

Penalties

This facility1Illinois average2U.S. average1
Fines in the past 3 years: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)121Worse
Total fines in the past 3 years (lower is better)$143,375$111,013$30,972Worse
All federal penalties in the past 3 years (lower is better)131Average

Size

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Certified beds120128107
Average residents per day869586
Occupancy71.8%75%80.9%

Long-stay residents

This facility0.9%Illinois average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0.9%3.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)0%4.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)65.1%21.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)29.8%13.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)2.4%14.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.3%6.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)99.3%54.2%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)27.6%18.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)4.8%20.6%19%Better
Long-stay residents given a flu vaccine (higher is better)100%91.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%90.3%93.6%Better

Short-stay residents

This facility100%Illinois average63.1%U.S. average79.8%
Short-stay residents given a flu vaccine: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Short-stay residents given a flu vaccine (higher is better)100%63.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99%69.7%82%Better

Inspection citations

State inspectors cited this home for 44 health deficiencies and 1 fire safety deficiency in the inspection records CMS currently publishes. 3 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
June 4, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected June 19, 2026
March 29, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 10, 2026
March 3, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 13, 2026
March 3, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected March 13, 2026
March 3, 2026
Complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected March 13, 2026
June 27, 2025
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected July 11, 2025
June 12, 2025
Complaint
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected June 26, 2025
May 22, 2025
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected June 11, 2025
May 22, 2025
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
F
Potential harm, widespread
Corrected June 6, 2025
May 22, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected June 6, 2025
May 22, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected June 6, 2025
May 22, 2025
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
E
Potential harm, pattern
Corrected June 6, 2025
May 22, 2025
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected June 6, 2025
May 22, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected June 6, 2025
May 22, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 6, 2025
April 4, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 18, 2025
November 12, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
K
Immediate jeopardy, pattern
Corrected November 27, 2024
November 12, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected November 27, 2024
November 12, 2024
Complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
D
Potential harm, isolated
Corrected November 27, 2024
November 12, 2024
Complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Tag F0622
D
Potential harm, isolated
Corrected November 27, 2024
November 12, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected November 27, 2024
August 20, 2024
Complaint
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Tag F0567
D
Potential harm, isolated
Corrected September 12, 2024
July 12, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected August 2, 2024
July 12, 2024
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
F
Potential harm, widespread
Corrected August 2, 2024
July 12, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected August 2, 2024
July 12, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected August 2, 2024
July 12, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected August 2, 2024
July 12, 2024
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected August 2, 2024
July 12, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 2, 2024
July 12, 2024
Standard
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Tag F0740
D
Potential harm, isolated
Corrected August 2, 2024
July 12, 2024
Standard
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Tag F0711
D
Potential harm, isolated
Corrected August 2, 2024
July 12, 2024
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected August 2, 2024
July 12, 2024
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
C
No harm, widespread
Corrected August 2, 2024
May 24, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 24, 2024
May 16, 2024
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected June 20, 2024
February 27, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 16, 2024
February 27, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected March 16, 2024
January 31, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
J
Immediate jeopardy, isolated
Corrected March 16, 2024
January 31, 2024
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
G
Actual harm, isolated
Corrected February 16, 2024
January 11, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected February 2, 2024
November 20, 2023
Complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
D
Potential harm, isolated
Corrected December 6, 2023
June 28, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected July 14, 2023
June 28, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected July 14, 2023
June 28, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected July 14, 2023
June 28, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 14, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $143,375 in fines.

DatePenaltyAmount / length
November 12, 2024Fine$143,375

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near West Chicago Living and Rehab Center

  1. Ahva Care of Winfield

    28 West 141 Liberty Street, Winfield, IL 60190 · 2.8 mi

    For-profit · 138 beds

    ★★★★★4Above average
  2. Aperion Care West Chicago

    201 West North Avenue, West Chicago, IL 60185 · 3 mi

    For-profit · 213 beds · Part of Aperion Care

    • Abuse citation
    ★★★★★2Below average
  3. Dupage Care Center

    400 N County Farm Rd, Wheaton, IL 60187 · 3.3 mi

    Government · 366 beds

    • CMS high performer
    ★★★★★5Much above average
  4. Wynscape Health & Rehab

    2180 Manchester Road, Wheaton, IL 60187 · 3.3 mi

    Non-profit · 209 beds · Part of Justliving Communities

    • CMS high performer
    ★★★★★5Much above average
  5. Springs at Monarch Landing, the

    2308 North Route 59, Naperville, IL 60563 · 4 mi

    For-profit · 96 beds · Part of Life Care Services

    ★★★★★5Much above average
  6. Wheaton Village Nrsg & Rhb Ctr

    1325 Manchester Road, Wheaton, IL 60187 · 4.1 mi

    For-profit · 123 beds · Part of Atied Associates

    ★★★★★3Average

All nursing homes in West Chicago, IL · Compare side by side

Frequently asked questions

What is West Chicago Living and Rehab Center's rating?

West Chicago Living and Rehab Center has 1 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.

How many inspection citations did West Chicago Living and Rehab Center receive?

Its most recent standard health inspection found 12 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.

Does West Chicago Living and Rehab Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns West Chicago Living and Rehab Center?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is West Chicago Living and Rehab Center and how do I contact it?

West Chicago Living and Rehab Center is at 928 Joliet Road, West Chicago, IL 60185. Phone: (630) 231-9292.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.