nursing home in Dixon, IL
Heritage Square
620 North Ottawa Avenue, Dixon, IL 61021 · (815) 288-2251
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★5
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Square at a glance
Heritage Square is a 27-bed non-profit nursing home in Dixon, Illinois (Lee County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Illinois average of 2.5.
Residents receive about 6.9 hours of nursing care per day (1 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (September 24, 2025) found 1 health citation. The Illinois average is 12.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 32.6% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 27
- Certified for
- Medicaid
- Medicare-certified since
- November 9, 1984
- Continuing care retirement community
- Yes
- Resident/family council
- Both
- County
- Lee County
- CMS Certification Number
- 14A357
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.85 hrs | 3.45 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.00 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.53 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.89 hrs | 3.07 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 32.6% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 44.4% | 41.8% | 42.9% | Average |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 12 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 18 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 3 | 1 | Better |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 27 | 128 | 107 | |
| Average residents per day | 23 | 95 | 86 | |
| Occupancy | 85.6% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.8% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 10.6% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 26.7% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 25.8% | 13.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 23.7% | 14.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 54.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 26.1% | 18.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 33.7% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 11 health deficiencies and 15 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| September 24, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected October 3, 2025 |
| September 24, 2025 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected October 3, 2025 |
| September 24, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected October 3, 2025 |
| September 24, 2025 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected October 3, 2025 |
| September 24, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 7, 2025 |
| July 10, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 19, 2024 |
| July 10, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected July 19, 2024 |
| July 10, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected July 19, 2024 |
| July 10, 2024 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | E Potential harm, pattern | Corrected July 19, 2024 |
| July 10, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 19, 2024 |
| July 10, 2024 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected July 19, 2024 |
| July 10, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 19, 2024 |
| July 10, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 19, 2024 |
| July 10, 2024 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected July 19, 2024 |
| July 10, 2024 Standard | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. Administration Deficiencies · Tag F0851 | C No harm, widespread | Corrected July 19, 2024 |
| September 14, 2023 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | F Potential harm, widespread | Corrected September 30, 2023 |
| September 14, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected September 22, 2023 |
| September 14, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected September 30, 2023 |
| September 14, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected September 22, 2023 |
| September 14, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected September 22, 2023 |
| September 14, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected October 15, 2023 |
| September 14, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected September 22, 2023 |
| September 14, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 14, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 14, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 20, 2023 |
| September 14, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 20, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ownership data not available |
Other nursing homes near Heritage Square
Dixon Rehab & Hcc
800 Division Street, Dixon, IL 61021 · 1.5 mi
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★★★★★3AverageFranklin Grove Living and Rehab
502 North State Street, Franklin Grove, IL 61031 · 9.4 mi
For-profit · 132 beds
★★★★★5Much above average- ★★★★★3Average
- ★★★★★2Below average
Citadel of Sterling,the
105 East 23rd Street, Sterling, IL 61081 · 11.3 mi
For-profit · 121 beds · Part of Citadel Healthcare
★★★★★3AverageAllure of Sterling
612 West St Mary's Street, Sterling, IL 61081 · 11.7 mi
For-profit · 130 beds · Part of Allure Healthcare Services
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Heritage Square's rating?
Heritage Square has 4 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Heritage Square receive?
Its most recent standard health inspection found 1 citation, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Heritage Square accept Medicare and Medicaid?
CMS lists it as certified for: Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Square?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Square and how do I contact it?
Heritage Square is at 620 North Ottawa Avenue, Dixon, IL 61021. Phone: (815) 288-2251.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.