nursing home in Chicago, IL
Mercy Circle
3659 West 99th Street, Chicago, IL 60655 · (773) 253-3600
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★5
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Mercy Circle at a glance
Mercy Circle is a 23-bed non-profit nursing home in Chicago, Illinois (Cook County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Illinois average of 2.5.
Residents receive about 4.3 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (April 30, 2026) found 9 health citations. The Illinois average is 12.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 33.3% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Church Related
- Beds
- 23
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- January 10, 2015
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Cook County
- CMS Certification Number
- 146174
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 2.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 2.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.35 hrs | 3.45 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.41 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.71 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.06 hrs | 3.07 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 33.3% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 25% | 41.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 12 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 5 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 55 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 3 | 1 | Better |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 23 | 128 | 107 | |
| Average residents per day | 23 | 95 | 86 | |
| Occupancy | 97.8% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 3.1% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 1.9% | 4.8% | 4.6% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.6% | 54.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 17.7% | 20.6% | 19% | Better |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 2.1% | 2.2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 91.5% | 63.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 30, 2026 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | F Potential harm, widespread | Corrected May 5, 2026 |
| April 30, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected May 1, 2026 |
| April 30, 2026 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected May 1, 2026 |
| April 30, 2026 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected May 5, 2026 |
| April 30, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected April 30, 2026 |
| April 30, 2026 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | F Potential harm, widespread | Corrected May 29, 2026 |
| April 30, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 29, 2026 |
| April 30, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected May 29, 2026 |
| April 30, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 29, 2026 |
| April 30, 2026 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 29, 2026 |
| April 30, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected May 29, 2026 |
| September 18, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 9, 2025 |
| September 18, 2025 Complaint | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected October 9, 2025 |
| September 18, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 9, 2025 |
| February 6, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected February 21, 2025 |
| February 6, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 26, 2025 |
| February 6, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 21, 2025 |
| February 6, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected February 21, 2025 |
| February 6, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected February 20, 2025 |
| January 26, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 14, 2024 |
| January 26, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected February 14, 2024 |
| January 26, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected February 14, 2024 |
| January 26, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 14, 2024 |
| January 26, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected February 14, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SISTERS OF MERCY OF THE AMERICAS, INC Organization | 5% or greater security interest | NOT APPLICABLE | 06/01/2022 |
| HENDRICKS, GINNY Individual | adp of the snf | NOT APPLICABLE | 08/01/2025 |
| LACHOWICZ, FRANCES Individual | adp of the snf | NOT APPLICABLE | 03/17/2025 |
| PALER-DOMINGUEZ, CAROLYN Individual | adp of the snf | NOT APPLICABLE | 10/20/2025 |
| TRINITY CONTINUING CARE SERVICES Organization | adp of the snf | NOT APPLICABLE | 07/15/2025 |
| TRINITY SENIOR SERVICES MANAGEMENT Organization | adp of the snf | NOT APPLICABLE | 07/02/2025 |
| BARRETT, JOHN Individual | corporate director | NOT APPLICABLE | 07/01/2023 |
| CONNELLY, KEVIN Individual | corporate director | NOT APPLICABLE | 03/01/2017 |
| CYPSER, DELORES Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| FLANAGAN, ANNA Individual | corporate director | NOT APPLICABLE | 07/01/2018 |
| HOULIHAN, NANCY Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| JOHNSON, MARGARET Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| KNIGHTLY, EILEEN Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| LACHOWICZ, FRANCES Individual | corporate director | NOT APPLICABLE | 03/17/2015 |
| O'CALLAGHAN, DARLENE Individual | corporate director | NOT APPLICABLE | 11/01/2019 |
| SHEEHAN, CAROLYN Individual | corporate director | NOT APPLICABLE | 07/01/2023 |
| WALTON, JOHN Individual | corporate director | NOT APPLICABLE | 07/01/2025 |
| BARRETT, JOHN Individual | corporate officer | NOT APPLICABLE | 07/01/2025 |
| CONNELLY, KEVIN Individual | corporate officer | NOT APPLICABLE | 03/01/2017 |
| HOULIHAN, NANCY Individual | corporate officer | NOT APPLICABLE | 07/01/2025 |
| O'CALLAGHAN, DARLENE Individual | corporate officer | NOT APPLICABLE | 07/01/2023 |
| HENDRICKS, GINNY Individual | operational/managerial control | NOT APPLICABLE | 08/01/2025 |
| LACHOWICZ, FRANCES Individual | operational/managerial control | NOT APPLICABLE | 03/17/2025 |
| TRINITY CONTINUING CARE SERVICES Organization | operational/managerial control | NOT APPLICABLE | 09/01/2013 |
| TRINITY SENIOR SERVICES MANAGEMENT Organization | operational/managerial control | NOT APPLICABLE | 09/01/2025 |
Other nursing homes near Mercy Circle
Avantara Evergreen Park
10124 South Kedzie, Evergreen Park, IL 60805 · under 1 mi
For-profit · 242 beds · Part of Legacy Healthcare
★★★★★1Much below averageWarren Barr Oak Lawn
9401 South Kostner Avenue, Oak Lawn, IL 60453 · 1.1 mi
For-profit · 122 beds · Part of Legacy Healthcare
★★★★★4Above averageAliya on 87th
2940 West 87th Street, Chicago, IL 60652 · 1.8 mi
For-profit · 210 beds · Part of Aliya Healthcare
- Abuse citation
★★★★★2Below average- ★★★★★3Average
Thryve of Burbank
5400 West 87th Street, Burbank, IL 60459 · 2.6 mi
For-profit · 163 beds · Part of Aliya Healthcare
★★★★★2Below averageBelhaven Nursing & Rehab Center
11401 South Oakley Avenue, Chicago, IL 60643 · 2.6 mi
For-profit · 221 beds · Part of Infinity Healthcare Consulting
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Mercy Circle's rating?
Mercy Circle has 5 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Mercy Circle receive?
Its most recent standard health inspection found 9 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Mercy Circle accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Mercy Circle?
It is non profit - church related. The ownership section on this page lists the owners and managers reported to CMS.
Where is Mercy Circle and how do I contact it?
Mercy Circle is at 3659 West 99th Street, Chicago, IL 60655. Phone: (773) 253-3600.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.