nursing home in Freeport, IL

Manor Court of Freeport

2170 West Navajo Drive, Freeport, IL 61032 · (815) 233-2400

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★2

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Manor Court of Freeport at a glance

Manor Court of Freeport is a 117-bed non-profit nursing home in Freeport, Illinois (Stephenson County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.

Residents receive about 3.9 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 3.4 hours.

Its most recent standard health inspection (November 25, 2025) found 21 health citations. The Illinois average is 12.5.

Federal regulators fined it 6 times in the past three years, totaling $107,314.

Nursing staff turnover is 33.9% per year (state average 44.5%).

Facility details

Type
Nursing home
Ownership
Non Profit - Corporation
Beds
117
Certified for
Medicare and Medicaid
Chain / affiliated entity
Residential Alternatives of Illinois
Medicare-certified since
April 4, 2006
Resident/family council
Resident
County
Stephenson County
CMS Certification Number
146102

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 52.1 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)2 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 52.5 / 53.3 / 5Worse

Staffing

This facility3.87 hrsIllinois average3.45 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.87 hrs3.45 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.76 hrs0.72 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.76 hrs2.09 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.41 hrs3.07 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)33.9%44.5%45.8%Better
Registered nurse turnover (yearly) (lower is better)29.2%41.8%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility21Illinois average12U.S. average9
Health citations in the most recent inspection: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)21129Worse
Citations from complaint investigations (latest cycle) (lower is better)1253Worse
Weighted health inspection score ⓘ (lower is better)15914380.6Worse

Penalties

This facility6Illinois average2U.S. average1
Fines in the past 3 years: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)621Worse
Total fines in the past 3 years (lower is better)$107,314$111,013$30,972Worse
All federal penalties in the past 3 years (lower is better)631Worse

Size

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Certified beds117128107
Average residents per day1079586
Occupancy91.4%75%80.9%

Long-stay residents

This facility5.6%Illinois average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)5.6%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)7.9%4.8%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)18.5%21.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.3%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.1%0.9%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)17.7%13.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)18.9%14.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)6.5%6.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)0.6%54.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)16.7%18.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)21.4%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)96%91.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%90.3%93.6%Better

Short-stay residents

This facility3.6%Illinois average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)3.6%2.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)94.4%63.1%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%69.7%82%Better

Inspection citations

State inspectors cited this home for 52 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. 10 citations involved actual harm.

DateCitationSeverityStatus
July 13, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 20, 2026
June 30, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected July 10, 2026
April 23, 2026
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
E
Potential harm, pattern
Corrected May 7, 2026
April 23, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
E
Potential harm, pattern
Corrected May 7, 2026
April 23, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected May 7, 2026
March 26, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 7, 2026
March 26, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected April 7, 2026
March 19, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected March 27, 2026
March 19, 2026
Complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected March 27, 2026
March 19, 2026
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected March 27, 2026
November 25, 2025
Fire safety
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919
F
Potential harm, widespread
Corrected December 19, 2025
November 25, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected December 19, 2025
November 25, 2025
Fire safety
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies · Tag E0013
F
Potential harm, widespread
Corrected December 19, 2025
November 25, 2025
Fire safety
Develop a communication plan.
Emergency Preparedness Deficiencies · Tag E0029
F
Potential harm, widespread
Corrected December 19, 2025
November 25, 2025
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected December 19, 2025
November 25, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected December 23, 2025
November 25, 2025
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
E
Potential harm, pattern
Corrected January 7, 2026
November 25, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
E
Potential harm, pattern
Corrected December 23, 2025
November 25, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected December 22, 2025
November 25, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected December 19, 2025
November 25, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected December 23, 2025
November 25, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected December 11, 2025
November 25, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected December 8, 2025
November 25, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected December 12, 2025
November 25, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected December 11, 2025
November 25, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected December 11, 2025
November 25, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected December 11, 2025
November 25, 2025
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected December 8, 2025
November 25, 2025
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected December 11, 2025
November 25, 2025
Standard
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Tag F0583
D
Potential harm, isolated
Corrected December 11, 2025
October 10, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 20, 2025
October 10, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected October 19, 2025
August 19, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected August 20, 2025
July 18, 2025
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected July 30, 2025
July 18, 2025
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 30, 2025
July 8, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
G
Actual harm, isolated
Corrected July 9, 2025
February 26, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 5, 2025
January 9, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 15, 2025
November 25, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected December 5, 2024
September 11, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected September 19, 2024
September 11, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected September 19, 2024
August 29, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected October 1, 2024
August 29, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected October 1, 2024
August 29, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected October 1, 2024
August 29, 2024
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected October 1, 2024
August 29, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected October 1, 2024
August 29, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected October 1, 2024
August 29, 2024
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected October 1, 2024
August 29, 2024
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
G
Actual harm, isolated
Corrected September 10, 2024
August 29, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected September 10, 2024
August 29, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected September 10, 2024
August 29, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected September 10, 2024
August 29, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected September 10, 2024
August 29, 2024
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected September 10, 2024
August 29, 2024
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected September 10, 2024
August 29, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 19, 2024
August 29, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected September 10, 2024
May 23, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 5, 2024
January 9, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 11, 2024
October 4, 2023
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected November 7, 2023
October 4, 2023
Fire safety
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies · Tag K0754
E
Potential harm, pattern
Corrected November 10, 2023
October 4, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected October 9, 2023
October 4, 2023
Standard
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Tag F0804
E
Potential harm, pattern
Corrected October 9, 2023
October 4, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected October 9, 2023
October 4, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected October 9, 2023
October 4, 2023
Standard
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Tag F0557
D
Potential harm, isolated
Corrected October 9, 2023
October 4, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 9, 2023
October 4, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected October 9, 2023
October 4, 2023
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected October 9, 2023
September 20, 2023
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected September 27, 2023
September 20, 2023
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected October 9, 2023
September 20, 2023
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 9, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 6 federal penalties in the past three years, including $107,314 in fines.

DatePenaltyAmount / length
March 19, 2026Fine$31,603
August 19, 2025Fine$11,196
July 8, 2025Fine$13,161
January 9, 2025Fine$14,505
November 25, 2024Fine$14,050
August 29, 2024Fine$22,799

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
RESIDENTIAL ALTERNATIVES OF ILLINOIS INC
Organization
5% or greater direct ownership interest100%01/09/2006
KEMPINERS, WILLIAM
Individual
corporate directorNOT APPLICABLE08/01/2013
KNIERY, JOHN
Individual
corporate directorNOT APPLICABLE08/01/2013
SHAW, JEFFREY
Individual
corporate directorNOT APPLICABLE02/13/2006
KNIERY, JOHN
Individual
corporate officerNOT APPLICABLE06/25/2018
SHAW, JEFFREY
Individual
corporate officerNOT APPLICABLE08/01/2013
WILSON, RONALD
Individual
corporate officerNOT APPLICABLE06/28/2018
BARDELAS, ANDRES
Individual
w-2 managing employeeNOT APPLICABLE12/14/2005

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Frequently asked questions

What is Manor Court of Freeport's rating?

Manor Court of Freeport has 2 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.

How many inspection citations did Manor Court of Freeport receive?

Its most recent standard health inspection found 21 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.

Does Manor Court of Freeport accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Manor Court of Freeport?

It is non profit - corporation and part of Residential Alternatives of Illinois. The ownership section on this page lists the owners and managers reported to CMS.

Where is Manor Court of Freeport and how do I contact it?

Manor Court of Freeport is at 2170 West Navajo Drive, Freeport, IL 61032. Phone: (815) 233-2400.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.