nursing home in Rock Island, IL
Friendship Manor
1209 21st Avenue, Rock Island, IL 61201 · (309) 786-9667
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★1
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Friendship Manor at a glance
Friendship Manor is a 94-bed non-profit nursing home in Rock Island, Illinois (Rock Island County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Illinois average of 2.5.
Residents receive about 3.9 hours of nursing care per day (0.6 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (June 4, 2026) found 11 health citations. The Illinois average is 12.5.
Federal regulators fined it 1 time in the past three years, totaling $10,519.
Nursing staff turnover is 37.4% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 94
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 9, 2005
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Rock Island County
- CMS Certification Number
- 146099
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 1 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 1 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.5 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.91 hrs | 3.45 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.59 hrs | 0.72 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.43 hrs | 2.09 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.29 hrs | 3.07 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 37.4% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 35.7% | 41.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 68 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,519 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 3 | 1 | Worse |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 94 | 128 | 107 | |
| Average residents per day | 86 | 95 | 86 | |
| Occupancy | 91.5% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.5% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.3% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3.2% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 6.3% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.7% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 24.7% | 13.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 33.2% | 14.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.4% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.7% | 54.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.2% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 6.6% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.1% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 81.8% | 63.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 4, 2026 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected June 23, 2026 |
| June 4, 2026 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected June 24, 2026 |
| June 4, 2026 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2026 |
| June 4, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected June 23, 2026 |
| June 4, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected June 23, 2026 |
| June 4, 2026 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | E Potential harm, pattern | Corrected June 23, 2026 |
| June 4, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 29, 2026 |
| June 4, 2026 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected June 29, 2026 |
| June 4, 2026 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 29, 2026 |
| June 4, 2026 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | B No harm, pattern | Corrected June 29, 2026 |
| January 30, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 25, 2026 |
| September 12, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected September 30, 2025 |
| April 9, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 24, 2025 |
| July 24, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected August 15, 2024 |
| July 24, 2024 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | F Potential harm, widespread | Corrected August 13, 2024 |
| July 24, 2024 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected September 3, 2024 |
| July 24, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected August 5, 2024 |
| July 24, 2024 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 24, 2024 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected August 14, 2024 |
| July 24, 2024 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected August 15, 2024 |
| July 24, 2024 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected August 13, 2024 |
| July 24, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 14, 2024 |
| July 24, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected July 25, 2024 |
| July 19, 2023 Fire safety | Install a two-hour-resistant firewall separation. Construction Deficiencies · Tag K0133 | E Potential harm, pattern | Corrected July 18, 2023 |
| July 19, 2023 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected July 19, 2023 |
| July 19, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected July 19, 2023 |
| July 19, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 11, 2023 |
| July 19, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected August 16, 2023 |
| July 19, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected August 9, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $10,519 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 9, 2025 | Fine | $10,519 |
| July 24, 2024 | Payment Denial | 12 days from August 22, 2024 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| DEVINNEY, PATRICK Individual | adp of the snf | NOT APPLICABLE | 03/31/2008 |
| LEVERENZ, MARK Individual | adp of the snf | NOT APPLICABLE | 09/01/2021 |
| PAPPAS, THEODOSIS Individual | adp of the snf | NOT APPLICABLE | 08/08/2005 |
| STALEY, THOMAS Individual | adp of the snf | NOT APPLICABLE | 05/01/2019 |
| DEVINNEY, PATRICK Individual | corporate officer | NOT APPLICABLE | 03/31/2008 |
| PAPPAS, THEODOSIS Individual | corporate officer | NOT APPLICABLE | 08/08/2005 |
| AUSTIN, ANN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| CHRISTOPHER, ADA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| COLVIN, DAMON Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| DEPAUW ELSBERG, CHRISTINE Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| DOYLE, SHEA Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| FOLEY, MOLLY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2020 |
| HULLON, JESSEY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| LOQUIST, JON Individual | managing control - governing body | NOT APPLICABLE | 02/01/2021 |
| MCEVOY, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| PAPPAS, THEODOSIS Individual | managing control - governing body | NOT APPLICABLE | 08/08/2005 |
| ROGALSKI, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 01/01/2022 |
| SHATTUCK, MOLLY Individual | managing control - governing body | NOT APPLICABLE | 01/01/2024 |
| SPITZFADEN, THOMAS Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| TALLMAN, ELIZABETH Individual | managing control - governing body | NOT APPLICABLE | 01/01/2023 |
| THORSON, JOHN Individual | managing control - governing body | NOT APPLICABLE | 01/01/2025 |
| DEVINNEY, PATRICK Individual | operational/managerial control | NOT APPLICABLE | 03/31/2008 |
| LEVERENZ, MARK Individual | operational/managerial control | NOT APPLICABLE | 09/01/2021 |
| PAPPAS, THEODOSIS Individual | operational/managerial control | NOT APPLICABLE | 08/08/2005 |
| STALEY, THOMAS Individual | operational/managerial control | NOT APPLICABLE | 05/01/2019 |
| AUSTIN, ANN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2020 |
| CHRISTOPHER, ADA Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| COLVIN, DAMON Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| DEPAUW ELSBERG, CHRISTINE Individual | trustee of the snf | NOT APPLICABLE | 01/01/2025 |
| DOYLE, SHEA Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| FOLEY, MOLLY Individual | trustee of the snf | NOT APPLICABLE | 01/01/2020 |
| HULLON, JESSEY Individual | trustee of the snf | NOT APPLICABLE | 04/01/2019 |
| LOQUIST, JON Individual | trustee of the snf | NOT APPLICABLE | 02/01/2021 |
| MCEVOY, JOHN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2025 |
| PAPPAS, THEODOSIS Individual | trustee of the snf | NOT APPLICABLE | 08/08/2005 |
| ROGALSKI, EDWARD Individual | trustee of the snf | NOT APPLICABLE | 01/01/2022 |
| SHATTUCK, MOLLY Individual | trustee of the snf | NOT APPLICABLE | 02/01/2021 |
| SPITZFADEN, THOMAS Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| TALLMAN, ELIZABETH Individual | trustee of the snf | NOT APPLICABLE | 01/01/2023 |
| THORSON, JOHN Individual | trustee of the snf | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Friendship Manor
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Allure of the Quad Cities
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★★★★★1Much below averageGood Samaritan - Davenport
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★★★★★3AverageHarmony Davenport
815 East Locust Street, Davenport, IA 52803 · 3.4 mi
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★★★★★2Below averageIvy at Davenport
800 East Rusholme Street, Davenport, IA 52803 · 3.7 mi
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★★★★★1Much below average
Frequently asked questions
What is Friendship Manor's rating?
Friendship Manor has 3 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Friendship Manor receive?
Its most recent standard health inspection found 11 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Friendship Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Friendship Manor?
It is non profit - other. The ownership section on this page lists the owners and managers reported to CMS.
Where is Friendship Manor and how do I contact it?
Friendship Manor is at 1209 21st Avenue, Rock Island, IL 61201. Phone: (309) 786-9667.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.