nursing home in Neoga, IL
Heartland Senior Living
101 Trowbridge Road, Neoga, IL 62447 · (217) 895-2665
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heartland Senior Living at a glance
Heartland Senior Living is a 71-bed for-profit nursing home in Neoga, Illinois (Cumberland County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Illinois average of 2.5.
Residents receive about 3.2 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.4 hours.
Its most recent standard health inspection (June 12, 2024) found 7 health citations. The Illinois average is 12.5.
Federal regulators fined it 3 times in the past three years, totaling $139,672.
Nursing staff turnover is 40% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 71
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- August 1, 2002
- Resident/family council
- Resident
- County
- Cumberland County
- CMS Certification Number
- 146030
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.23 hrs | 3.45 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.55 hrs | 0.72 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.96 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.73 hrs | 3.07 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 40% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 41.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 12 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 97.5 | 143 | 80.6 | Worse |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $139,672 | $111,013 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 4 | 3 | 1 | Worse |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 71 | 128 | 107 | |
| Average residents per day | 67 | 95 | 86 | |
| Occupancy | 94.4% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.3% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.8% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 10.6% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.4% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 19.4% | 13.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 16.9% | 14.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 9.1% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 94.1% | 54.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.2% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 32.5% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 90.2% | 91.8% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 80% | 63.1% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 88.6% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 7 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 6, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 18, 2026 |
| April 16, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected April 4, 2025 |
| January 28, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 29, 2025 |
| July 1, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 2, 2024 |
| June 12, 2024 Fire safety | Meet other general requirements. Egress Deficiencies · Tag K0200 | F Potential harm, widespread | Corrected July 1, 2024 |
| June 12, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 20, 2024 |
| June 12, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 19, 2024 |
| June 12, 2024 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected June 13, 2024 |
| June 12, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 14, 2024 |
| June 12, 2024 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected June 14, 2024 |
| November 6, 2023 Complaint | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected November 8, 2023 |
| September 20, 2023 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected September 21, 2023 |
| May 17, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected June 5, 2023 |
| May 17, 2023 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | E Potential harm, pattern | Corrected June 5, 2023 |
| May 17, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected June 22, 2023 |
| May 17, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 22, 2023 |
| May 17, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected June 22, 2023 |
| May 17, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected June 22, 2023 |
| May 17, 2023 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected June 23, 2023 |
| May 17, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected June 23, 2023 |
| May 17, 2023 Standard | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected June 22, 2023 |
| June 17, 2022 Fire safety | Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Tag E0018 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Address patient/client population and determine types of services needed. Emergency Preparedness Deficiencies · Tag E0007 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Provide a means of sharing information on occupancy/needs. Emergency Preparedness Deficiencies · Tag E0034 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Provide primary/alternate means for communication. Emergency Preparedness Deficiencies · Tag E0032 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Provide emergency officials' contact information. Emergency Preparedness Deficiencies · Tag E0031 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected July 18, 2022 |
| June 17, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected August 26, 2022 |
| June 17, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | F Potential harm, widespread | Corrected August 5, 2022 |
| June 17, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 5, 2022 |
| June 17, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | E Potential harm, pattern | Corrected August 5, 2022 |
| June 17, 2022 Standard | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected August 5, 2022 |
| June 17, 2022 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected August 5, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 4 federal penalties in the past three years, including $139,672 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 6, 2026 | Payment Denial | 14 days from April 4, 2026 |
| March 6, 2026 | Fine | $95,030 |
| April 16, 2025 | Fine | $14,505 |
| June 12, 2024 | Fine | $30,137 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| SENIOR LIVING HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 10/01/2019 |
| ATRU LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2019 |
| BENSENVILLE HOLDINGS LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2019 |
| LANGSNER, MIRIAM Individual | 5% or greater indirect ownership interest | — | 10/01/2019 |
| LHCH LLC Organization | 5% or greater indirect ownership interest | — | 10/01/2019 |
| SALAZAR DUJUA, ANNA SARAH Individual | corporate director | NOT APPLICABLE | 04/04/2020 |
| TRUHLAR, SUSAN Individual | corporate director | NOT APPLICABLE | 04/04/2020 |
| LETIZIA, JOHN Individual | w-2 managing employee | NOT APPLICABLE | 10/01/2019 |
Other nursing homes near Heartland Senior Living
Mattoon Rehab & Hcc
2121 South Ninth, Mattoon, IL 61938 · 11 mi
Non-profit · 148 beds · Part of Tutera Senior Living & Health Care
- Abuse citation
★★★★★1Much below averagePalm Garden of Mattoon
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★★★★★1Much below averageOdd Fellow-Rebekah Home
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- Abuse citation
★★★★★1Much below averageEvergreen Nursing & Rehab Center
1115 North Wenthe, Effingham, IL 62401 · 13.8 mi
For-profit · 120 beds · Part of Helia Healthcare
★★★★★4Above averageLakeland Rehab & Healthcare Center
800 West Temple Street, Effingham, IL 62401 · 14.3 mi
For-profit · 154 beds · Part of Tutera Senior Living & Health Care
★★★★★4Above averageEffingham Healthcare & Senior Living
1610 North Lakewood Drive, Effingham, IL 62401 · 14.7 mi
For-profit · 62 beds · Part of Pointe Management
★★★★★1Much below average
Frequently asked questions
What is Heartland Senior Living's rating?
Heartland Senior Living has 3 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Heartland Senior Living receive?
Its most recent standard health inspection found 7 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Heartland Senior Living accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heartland Senior Living?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heartland Senior Living and how do I contact it?
Heartland Senior Living is at 101 Trowbridge Road, Neoga, IL 62447. Phone: (217) 895-2665.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.