nursing home in Northbrook, IL
Citadel of Northbrook, the
3300 Milwaukee Ave., Northbrook, IL 60062 · (847) 795-9700
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Citadel of Northbrook, the at a glance
Citadel of Northbrook, the is a 158-bed for-profit nursing home in Northbrook, Illinois (Cook County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Illinois average of 2.5.
Residents receive about 3.5 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (December 11, 2025) found 2 health citations. The Illinois average is 12.5.
Federal regulators fined it 1 time in the past three years, totaling $10,033.
Nursing staff turnover is 32.4% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Individual
- Beds
- 158
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Citadel Healthcare
- Medicare-certified since
- April 28, 1999
- Resident/family council
- Resident
- County
- Cook County
- CMS Certification Number
- 145982
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.45 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.75 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.07 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.24 hrs | 3.07 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 32.4% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 26.9% | 41.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 12 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 36 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $10,033 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 3 | 1 | Average |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 158 | 128 | 107 | |
| Average residents per day | 134 | 95 | 86 | |
| Occupancy | 84.6% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.1% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 4.8% | 4.8% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 26% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 8.5% | 13.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8% | 14.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 11.6% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 99% | 54.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 18.1% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.6% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 93.3% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.9% | 90.3% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.4% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.3% | 63.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.8% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 20 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 11, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 29, 2025 |
| December 11, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected December 29, 2025 |
| February 21, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected February 26, 2025 |
| February 21, 2025 Fire safety | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926 | F Potential harm, widespread | Corrected February 28, 2025 |
| February 21, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected February 28, 2025 |
| February 21, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected February 28, 2025 |
| February 21, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 28, 2025 |
| February 21, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected February 28, 2025 |
| February 21, 2025 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 28, 2025 |
| February 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 28, 2025 |
| February 21, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected February 28, 2025 |
| February 21, 2025 Standard | Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. Resident Rights Deficiencies · Tag F0575 | B No harm, pattern | Corrected February 28, 2025 |
| May 17, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 28, 2024 |
| April 11, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected May 15, 2024 |
| April 11, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected May 10, 2024 |
| April 11, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected May 10, 2024 |
| April 11, 2024 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected May 15, 2024 |
| April 11, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected May 15, 2024 |
| April 11, 2024 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected April 25, 2024 |
| April 11, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 25, 2024 |
| April 11, 2024 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 25, 2024 |
| January 27, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 6, 2024 |
| January 20, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Establish policies and procedures for sheltering. Emergency Preparedness Deficiencies · Tag E0022 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Have stairways and smokeproof enclosures used as exits that meet safety requirements. Egress Deficiencies · Tag K0225 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected February 13, 2023 |
| January 20, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected February 13, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $10,033 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| January 27, 2024 | Fine | $10,033 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| GRAF, MARCELLA Individual | w-2 managing employee | NOT APPLICABLE | 12/28/2018 |
Other nursing homes near Citadel of Northbrook, the
Elevate Care Abington
3901 Glenview Road, Glenview, IL 60025 · 1.9 mi
For-profit · 192 beds · Part of Elevate Care
★★★★★4Above averageBrandel Health and Rehab
2155 Pfingsten Road, Northbrook, IL 60062 · 2 mi
Non-profit · 102 beds · Part of Covenant Living
- CMS high performer
★★★★★5Much above averageGlenview Terrace
1511 Greenwood Road, Glenview, IL 60025 · 2.2 mi
For-profit · 314 beds · Part of Legacy Healthcare
★★★★★3AverageEden Vista Prospect Heights
700 East Euclid Avenue, Prospect Heights, IL 60070 · 2.4 mi
For-profit · 30 beds
★★★★★5Much above averageAscension Nazarethville Place
300 North River Road, Des Plaines, IL 60016 · 2.6 mi
Non-profit · 68 beds · Part of Ascension Living
★★★★★5Much above averageAlden Des Plaines Rehab & Hc
1221 East Golf Road, Des Plaines, IL 60016 · 2.9 mi
For-profit · 110 beds · Part of The Alden Network
★★★★★4Above average
Frequently asked questions
What is Citadel of Northbrook, the's rating?
Citadel of Northbrook, the has 4 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Citadel of Northbrook, the receive?
Its most recent standard health inspection found 2 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Citadel of Northbrook, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Citadel of Northbrook, the?
It is for profit - individual and part of Citadel Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Citadel of Northbrook, the and how do I contact it?
Citadel of Northbrook, the is at 3300 Milwaukee Ave., Northbrook, IL 60062. Phone: (847) 795-9700.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.