nursing home in Crystal Lake, IL
Fair Oaks Health Care Center
471 Terra Cotta Avenue, Crystal Lake, IL 60014 · (815) 455-0550
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Fair Oaks Health Care Center at a glance
Fair Oaks Health Care Center is a 51-bed non-profit nursing home in Crystal Lake, Illinois (Mc Henry County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Illinois average of 2.5.
Residents receive about 5.4 hours of nursing care per day (1.4 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (June 6, 2024) found 10 health citations. The Illinois average is 12.5.
Federal regulators fined it 2 times in the past three years, totaling $20,300.
Nursing staff turnover is 50.7% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 51
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Wisconsin Illinois Senior Housing, INC.
- Medicare-certified since
- December 19, 1996
- Resident/family council
- Resident
- County
- Mc Henry County
- CMS Certification Number
- 145917
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.5 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 2.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 5.35 hrs | 3.45 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.44 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.49 hrs | 2.09 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.47 hrs | 3.07 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50.7% | 44.5% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 52.9% | 41.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 2 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 73 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $20,300 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 3 | 3 | 1 | Worse |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 51 | 128 | 107 | |
| Average residents per day | 40 | 95 | 86 | |
| Occupancy | 77.8% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.7% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.3% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 18.2% | 13.4% | 13.9% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 17.2% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 7% | 54.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 6.5% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 9.8% | 20.6% | 19% | Better |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 2.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 87.7% | 63.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 90.2% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 31 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 2, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected January 29, 2026 |
| October 9, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected November 1, 2025 |
| March 10, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected April 3, 2025 |
| March 10, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 3, 2025 |
| June 6, 2024 Fire safety | Provide family notifications of emergency plan. Emergency Preparedness Deficiencies · Tag E0035 | F Potential harm, widespread | Corrected July 26, 2024 |
| June 6, 2024 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected July 26, 2024 |
| June 6, 2024 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | F Potential harm, widespread | Corrected August 14, 2024 |
| June 6, 2024 Fire safety | Use approved construction type or materials. Construction Deficiencies · Tag K0161 | F Potential harm, widespread | Corrected July 26, 2024 |
| June 6, 2024 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | F Potential harm, widespread | Corrected July 26, 2024 |
| June 6, 2024 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected July 26, 2024 |
| June 6, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 30, 2024 |
| June 6, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected July 26, 2024 |
| June 6, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 6, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected July 15, 2024 |
| June 6, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 6, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 6, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 6, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 6, 2024 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected July 15, 2024 |
| June 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 15, 2024 |
| February 20, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 20, 2024 |
| February 20, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected March 18, 2024 |
| May 10, 2023 Fire safety | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0926 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected July 15, 2023 |
| May 10, 2023 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | F Potential harm, widespread | Corrected June 28, 2023 |
| May 10, 2023 Fire safety | Establish policies and procedures for medical documentation. Emergency Preparedness Deficiencies · Tag E0023 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected July 14, 2023 |
| May 10, 2023 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected June 28, 2023 |
| May 10, 2023 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 3, 2023 |
| May 10, 2023 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected July 3, 2023 |
| May 10, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected June 16, 2023 |
| May 10, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 16, 2023 |
| June 8, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Follow proper procedures when the fire alarm was out of service for more than 4 hours. Smoke Deficiencies · Tag K0346 | C No harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | C No harm, widespread | Corrected August 3, 2022 |
| June 8, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 5, 2022 |
| June 8, 2022 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 10, 2022 |
| June 8, 2022 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected July 10, 2022 |
| June 8, 2022 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected July 10, 2022 |
| June 8, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 10, 2022 |
| June 8, 2022 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected July 10, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $20,300 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 2, 2026 | Fine | $11,190 |
| October 9, 2025 | Fine | $9,110 |
| July 8, 2025 | Payment Denial | 44 days from August 6, 2025 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARRIAGE HEALTHCARE COMPANIES INC Organization | adp of the snf | NOT APPLICABLE | 08/18/2025 |
| HBT IT LLC Organization | adp of the snf | NOT APPLICABLE | 07/01/2024 |
| JT AND ASSOCIATES LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2010 |
| PARTNERS IN WEALTH MANAGEMENT, INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| PINION, LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/1995 |
| REHAB SOLUTIONS GROUP, LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2024 |
| SHERMAN, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 08/12/2012 |
| SIEBEL, ROBERT Individual | adp of the snf | NOT APPLICABLE | 12/19/1996 |
| SWEIS, NADEEN Individual | adp of the snf | NOT APPLICABLE | 09/01/2025 |
| TWOMAGNETS LLC Organization | adp of the snf | NOT APPLICABLE | 01/01/2022 |
| ZAIO, NOREEN Individual | adp of the snf | NOT APPLICABLE | 12/09/2021 |
| DUPONT, LORI Individual | corporate director | NOT APPLICABLE | 01/01/2016 |
| GEHLER, MIRIAM Individual | corporate director | NOT APPLICABLE | 03/14/2011 |
| KERWIN, ANDREW Individual | corporate director | NOT APPLICABLE | 01/01/2016 |
| KUMAR, RAJEEV SHIVA Individual | corporate director | NOT APPLICABLE | 04/24/2012 |
| LACKE (CARRIG), KAREN Individual | corporate director | NOT APPLICABLE | 01/01/2016 |
| LYNN, NICHOLAS Individual | corporate director | NOT APPLICABLE | 03/14/2011 |
| CARRIAGE HEALTHCARE COMPANIES INC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2000 |
| SHERMAN, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 08/12/2012 |
| SIEBEL, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 12/19/1996 |
| SWEIS, NADEEN Individual | operational/managerial control | NOT APPLICABLE | 09/01/2025 |
| ZAIO, NOREEN Individual | operational/managerial control | NOT APPLICABLE | 12/09/2021 |
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Frequently asked questions
What is Fair Oaks Health Care Center's rating?
Fair Oaks Health Care Center has 3 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Fair Oaks Health Care Center receive?
Its most recent standard health inspection found 10 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Fair Oaks Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Fair Oaks Health Care Center?
It is non profit - corporation and part of Wisconsin Illinois Senior Housing, INC.. The ownership section on this page lists the owners and managers reported to CMS.
Where is Fair Oaks Health Care Center and how do I contact it?
Fair Oaks Health Care Center is at 471 Terra Cotta Avenue, Crystal Lake, IL 60014. Phone: (815) 455-0550.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.