nursing home in Kankakee, IL
Miller Health Care Center
1601 Butterfield Trail, Kankakee, IL 60901 · (815) 936-6500
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Miller Health Care Center at a glance
Miller Health Care Center is a 160-bed non-profit nursing home in Kankakee, Illinois (Kankakee County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.
Residents receive about 3.8 hours of nursing care per day (0.7 of them from registered nurses), better than the state average of 3.4 hours.
Its most recent standard health inspection (June 13, 2025) found 12 health citations. The Illinois average is 12.5.
Federal regulators fined it 2 times in the past three years, totaling $189,285.
Nursing staff turnover is 42% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 160
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 7, 1995
- Resident/family council
- Resident
- County
- Kankakee County
- CMS Certification Number
- 145843
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 2.5 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.5 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.77 hrs | 3.45 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.66 hrs | 0.72 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 2.10 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.32 hrs | 3.07 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 42% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 47.8% | 41.8% | 42.9% | Worse |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 12 | 12 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 7 | 5 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 143.3 | 143 | 80.6 | Worse |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $189,285 | $111,013 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 3 | 1 | Worse |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 160 | 128 | 107 | |
| Average residents per day | 102 | 95 | 86 | |
| Occupancy | 63.4% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.7% | 4.8% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.4% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.4% | 1.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.5% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 28.1% | 13.4% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 41.2% | 14.3% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 3.9% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 31.3% | 54.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 1.3% | 0.1% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 14.7% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.8% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.4% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 87.5% | 90.3% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.9% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 75% | 63.1% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 53.2% | 69.7% | 82% | Worse |
Inspection citations
State inspectors cited this home for 34 health deficiencies and 21 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 22, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected June 23, 2026 |
| April 17, 2026 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected April 18, 2026 |
| February 24, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected February 25, 2026 |
| February 10, 2026 Complaint | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | J Immediate jeopardy, isolated | Corrected February 11, 2026 |
| February 10, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 11, 2026 |
| February 10, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | G Actual harm, isolated | Corrected February 11, 2026 |
| February 10, 2026 Complaint | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | D Potential harm, isolated | Corrected February 11, 2026 |
| August 25, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 26, 2025 |
| June 13, 2025 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Fire safety | Install proper backup exit lighting. Egress Deficiencies · Tag K0281 | E Potential harm, pattern | Corrected August 26, 2025 |
| June 13, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 23, 2025 |
| June 13, 2025 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 13, 2025 |
| June 13, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected June 13, 2025 |
| June 13, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 13, 2025 |
| June 13, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 13, 2025 |
| June 13, 2025 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected June 13, 2025 |
| September 1, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | E Potential harm, pattern | Corrected September 3, 2024 |
| July 18, 2024 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected July 31, 2024 |
| July 18, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 31, 2024 |
| July 18, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected July 31, 2024 |
| July 18, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected July 23, 2024 |
| July 18, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected July 31, 2024 |
| July 18, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected July 31, 2024 |
| July 18, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | C No harm, widespread | Corrected July 31, 2024 |
| July 18, 2024 Standard | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | G Actual harm, isolated | Corrected September 3, 2024 |
| July 18, 2024 Standard | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Nutrition and Dietary Deficiencies · Tag F0805 | E Potential harm, pattern | Corrected September 3, 2024 |
| July 18, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected September 3, 2024 |
| July 18, 2024 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected September 3, 2024 |
| July 18, 2024 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected September 3, 2024 |
| July 18, 2024 Standard | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected September 3, 2024 |
| July 18, 2024 Standard | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | C No harm, widespread | Corrected September 3, 2024 |
| July 7, 2024 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected July 10, 2024 |
| May 2, 2024 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 5, 2024 |
| May 2, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 5, 2024 |
| August 4, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected August 14, 2023 |
| August 4, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected August 14, 2023 |
| August 4, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected August 14, 2023 |
| August 4, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected August 14, 2023 |
| August 4, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | F Potential harm, widespread | Corrected August 24, 2023 |
| August 4, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected August 24, 2023 |
| August 4, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected August 15, 2023 |
| August 4, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected August 24, 2023 |
| August 4, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected August 24, 2023 |
| August 4, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected August 24, 2023 |
| August 4, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 24, 2023 |
| August 4, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected August 24, 2023 |
| August 4, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected August 24, 2023 |
| August 4, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 24, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $189,285 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| April 17, 2026 | Fine | $17,665 |
| February 10, 2026 | Fine | $171,620 |
| July 18, 2024 | Payment Denial | 17 days from August 17, 2024 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FEAR, ROXANNE Individual | adp of the snf | NOT APPLICABLE | 01/28/2025 |
| ISSA, RASHA Individual | adp of the snf | NOT APPLICABLE | 03/06/2025 |
| BENNETT, JEFF Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| FROGGE, MARGARET Individual | corporate director | NOT APPLICABLE | 01/01/2017 |
| HOEKSTRA, JERRY Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| O'GORMAN, MICHAEL Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| PAYNE, BRUCE Individual | corporate director | NOT APPLICABLE | 10/11/2011 |
| SCHILTZ, RICHARD Individual | corporate director | NOT APPLICABLE | 10/11/2011 |
| STRASMA, NORMAN Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| TYSON, DAVE Individual | corporate director | NOT APPLICABLE | 01/01/2022 |
| KAMBIC, PHILLIP Individual | corporate officer | NOT APPLICABLE | 10/11/2011 |
| SCHILTZ, REBECCA Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| VILT, PATRICIA Individual | corporate officer | NOT APPLICABLE | 01/01/2025 |
| FEAR, ROXANNE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| ISSA, RASHA Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| RIVERSIDE MEDICAL CENTER Organization | operational/managerial control | NOT APPLICABLE | 01/01/2024 |
Other nursing homes near Miller Health Care Center
Citadel Care Center-Kankakee
900 West River Place, Kankakee, IL 60901 · under 1 mi
For-profit · 107 beds · Part of Citadel Healthcare
★★★★★4Above averageArc at Kankakee
901 North Entrance Avenue, Kankakee, IL 60901 · 1 mi
For-profit · 51 beds · Part of Arcadia Care
★★★★★3AverageCitadel of Bourbonnais,the
20 Briarcliff Lane, Bourbonnais, IL 60914 · 2.1 mi
For-profit · 107 beds · Part of Citadel Healthcare
★★★★★3AverageArc at Bradley
650 North Kinzie Ave, Bradley, IL 60915 · 2.7 mi
For-profit · 120 beds · Part of Arcadia Care
★★★★★1Much below averageMomence Meadows Nursing & Rehab
500 South Walnut, Momence, IL 60954 · 12 mi
For-profit · 140 beds · Part of Infinity Healthcare Consulting
- Abuse citation
★★★★★1Much below averageLa Bella at Clifton
1190 E 2900 North Road, Clifton, IL 60927 · 13.5 mi
For-profit · 99 beds · Part of Jenmax Group
★★★★★1Much below average
Frequently asked questions
What is Miller Health Care Center's rating?
Miller Health Care Center has 2 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Miller Health Care Center receive?
Its most recent standard health inspection found 12 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Miller Health Care Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Miller Health Care Center?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Miller Health Care Center and how do I contact it?
Miller Health Care Center is at 1601 Butterfield Trail, Kankakee, IL 60901. Phone: (815) 936-6500.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.