nursing home in Ottawa, IL
Pleasant View Luther Home
505 College Avenue, Ottawa, IL 61350 · (815) 434-1130
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pleasant View Luther Home at a glance
Pleasant View Luther Home is a 90-bed non-profit nursing home in Ottawa, Illinois (La Salle County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Illinois average of 2.5.
Residents receive about 3.4 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (January 30, 2026) found 9 health citations. The Illinois average is 12.5.
Federal regulators fined it 3 times in the past three years, totaling $87,819.
Nursing staff turnover is 41.7% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 90
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- September 1, 1994
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- La Salle County
- CMS Certification Number
- 145801
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 2.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.43 hrs | 3.45 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.82 hrs | 0.72 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.28 hrs | 2.09 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.21 hrs | 3.07 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.7% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 45.5% | 41.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 12 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 3 | 5 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 90.8 | 143 | 80.6 | Worse |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 2 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $87,819 | $111,013 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 5 | 3 | 1 | Worse |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 128 | 107 | |
| Average residents per day | 69 | 95 | 86 | |
| Occupancy | 77.1% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.2% | 3.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.4% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 3.8% | 21.7% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.4% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 4.1% | 13.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 9.1% | 14.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.1% | 6.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.9% | 54.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.5% | 18.3% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 15.1% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 2.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 91.7% | 63.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 36 health deficiencies and 16 fire safety deficiencies in the inspection records CMS currently publishes. 5 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 13, 2026 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 8, 2026 |
| January 30, 2026 Fire safety | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. Smoke Deficiencies · Tag K0354 | F Potential harm, widespread | Corrected April 10, 2026 |
| January 30, 2026 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 30, 2026 |
| January 30, 2026 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected April 10, 2026 |
| January 30, 2026 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | F Potential harm, widespread | Corrected April 27, 2026 |
| January 30, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected April 10, 2026 |
| January 30, 2026 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected April 10, 2026 |
| January 30, 2026 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected April 10, 2026 |
| January 30, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 6, 2026 |
| January 30, 2026 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 6, 2026 |
| January 30, 2026 Standard | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 30, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 30, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected March 6, 2026 |
| January 30, 2026 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected March 6, 2026 |
| November 15, 2025 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected December 5, 2025 |
| November 15, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected December 5, 2025 |
| June 27, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 10, 2025 |
| May 8, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 23, 2025 |
| May 8, 2025 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected May 23, 2025 |
| May 8, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected May 23, 2025 |
| May 8, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected May 23, 2025 |
| February 28, 2025 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected March 27, 2025 |
| February 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 25, 2025 |
| February 28, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | E Potential harm, pattern | Corrected April 2, 2025 |
| February 28, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 24, 2025 |
| February 28, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected March 24, 2025 |
| February 28, 2025 Complaint | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. Nursing and Physician Services Deficiencies · Tag F0710 | D Potential harm, isolated | Corrected March 24, 2025 |
| February 28, 2025 Complaint | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Administration Deficiencies · Tag F0849 | D Potential harm, isolated | Corrected March 24, 2025 |
| February 28, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 24, 2025 |
| February 28, 2025 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected March 10, 2025 |
| February 28, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | C No harm, widespread | Corrected March 24, 2025 |
| February 28, 2025 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | C No harm, widespread | Corrected March 24, 2025 |
| February 28, 2025 Standard | The resident has the right to receive notices in a format and a language he or she understands. Resident Rights Deficiencies · Tag F0574 | C No harm, widespread | Corrected March 10, 2025 |
| December 20, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected January 16, 2025 |
| December 20, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected January 16, 2025 |
| December 20, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected January 16, 2025 |
| June 20, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 8, 2024 |
| April 17, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected May 9, 2024 |
| January 31, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected February 16, 2024 |
| January 31, 2024 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 31, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected February 16, 2024 |
| January 31, 2024 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | G Actual harm, isolated | Corrected February 16, 2024 |
| January 31, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 31, 2024 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 31, 2024 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 31, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 16, 2024 |
| January 11, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected February 1, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $87,819 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 25, 2026 | Payment Denial | 14 days from May 25, 2026 |
| December 20, 2024 | Fine | $38,711 |
| June 20, 2024 | Fine | $21,450 |
| January 11, 2024 | Payment Denial | 10 days from February 6, 2024 |
| January 11, 2024 | Fine | $27,658 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BENTLEY, MEREDITH Individual | adp of the snf | NOT APPLICABLE | 09/14/2020 |
| BLACK, TERRI Individual | adp of the snf | NOT APPLICABLE | 05/01/2023 |
| LACROIX, AMY Individual | adp of the snf | NOT APPLICABLE | 10/03/2022 |
| LUTHERAN LIFE COMMUNITIES Organization | adp of the snf | NOT APPLICABLE | 12/01/2012 |
| LUTHERAN LIFE MINISTRIES Organization | adp of the snf | NOT APPLICABLE | 12/01/2012 |
| MAGUIRE, ROBERT Individual | adp of the snf | NOT APPLICABLE | 04/01/2020 |
| OLD NATIONAL BANK Organization | adp of the snf | NOT APPLICABLE | 12/17/1992 |
| RENETZKY, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 10/01/2003 |
| RICHTER AND ASSOCIATES Organization | adp of the snf | NOT APPLICABLE | 05/04/2026 |
| SELECT REHABILITATION, LLC Organization | adp of the snf | NOT APPLICABLE | 11/25/2025 |
| THOMAS MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 11/25/2025 |
| ZELLERS, AMY Individual | adp of the snf | NOT APPLICABLE | 06/17/2024 |
| BLACK, TERRI Individual | corporate director | NOT APPLICABLE | 05/01/2023 |
| BENTLEY, MEREDITH Individual | corporate officer | NOT APPLICABLE | 09/14/2020 |
| LACROIX, AMY Individual | corporate officer | NOT APPLICABLE | 10/03/2022 |
| RENETZKY, MICHAEL Individual | corporate officer | NOT APPLICABLE | 10/01/2003 |
| MAGUIRE, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 04/01/2020 |
| RICHTER AND ASSOCIATES Organization | operational/managerial control | NOT APPLICABLE | 11/01/2022 |
| SELECT REHABILITATION, LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2023 |
| THOMAS MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 01/20/2022 |
| ZELLERS, AMY Individual | operational/managerial control | NOT APPLICABLE | 06/17/2024 |
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Frequently asked questions
What is Pleasant View Luther Home's rating?
Pleasant View Luther Home has 4 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Pleasant View Luther Home receive?
Its most recent standard health inspection found 9 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Pleasant View Luther Home accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pleasant View Luther Home?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pleasant View Luther Home and how do I contact it?
Pleasant View Luther Home is at 505 College Avenue, Ottawa, IL 61350. Phone: (815) 434-1130.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.