nursing home in Palos Heights, IL

Elevate Care Palos Heights

12550 South Ridgeland Avenue, Palos Heights, IL 60463 · (708) 597-9300

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★4
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Elevate Care Palos Heights at a glance

Elevate Care Palos Heights is a 111-bed for-profit nursing home in Palos Heights, Illinois (Cook County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.

Residents receive about 3.5 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.4 hours.

Its most recent standard health inspection (January 24, 2025) found 7 health citations. The Illinois average is 12.5.

Federal regulators fined it 2 times in the past three years, totaling $48,832.

Nursing staff turnover is 44% per year (state average 44.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
111
Certified for
Medicare and Medicaid
Chain / affiliated entity
Elevate Care
Medicare-certified since
August 26, 1993
Resident/family council
Resident
County
Cook County
CMS Certification Number
145779

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)4 / 53 / 53.6 / 5Average
Long-stay quality rating (higher is better)5 / 53.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)2 / 52.5 / 53.3 / 5Worse

Staffing

This facility3.54 hrsIllinois average3.45 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.54 hrs3.45 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.52 hrs0.72 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.88 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.97 hrs3.07 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)44%44.5%45.8%Average
Registered nurse turnover (yearly) (lower is better)14.3%41.8%42.9%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility7Illinois average12U.S. average9
Health citations in the most recent inspection: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)7129Better
Citations from complaint investigations (latest cycle) (lower is better)553Worse
Weighted health inspection score ⓘ (lower is better)5914380.6Better

Penalties

This facility2Illinois average2U.S. average1
Fines in the past 3 years: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)221Worse
Total fines in the past 3 years (lower is better)$48,832$111,013$30,972Worse
All federal penalties in the past 3 years (lower is better)331Worse

Size

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Certified beds111128107
Average residents per day969586
Occupancy86.2%75%80.9%

Long-stay residents

This facility1.1%Illinois average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.1%3.1%3.2%Better
Long-stay residents with pressure ulcers (lower is better)5.6%4.8%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)6.7%21.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.7%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)12%13.4%13.9%Better
Long-stay residents whose walking worsened (lower is better)12.6%14.3%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.7%6.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)72.6%54.2%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0.4%0.1%0.1%Worse
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.2%18.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)28.2%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)77%91.8%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)100%90.3%93.6%Better

Short-stay residents

This facility1.7%Illinois average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.7%2.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)82.9%63.1%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)98.5%69.7%82%Better

Inspection citations

State inspectors cited this home for 23 health deficiencies and 30 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm.

DateCitationSeverityStatus
July 24, 2026
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 4, 2026
July 24, 2026
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected August 4, 2026
May 27, 2026
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected June 9, 2026
September 23, 2025
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected October 3, 2025
September 23, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected October 3, 2025
July 15, 2025
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
F
Potential harm, widespread
Corrected July 26, 2025
July 15, 2025
Complaint
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Tag F0568
D
Potential harm, isolated
Corrected July 23, 2025
July 15, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 25, 2025
July 15, 2025
Complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected July 25, 2025
January 24, 2025
Fire safety
Install a two-hour-resistant firewall separation.
Construction Deficiencies · Tag K0133
F
Potential harm, widespread
Corrected February 7, 2025
January 24, 2025
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected February 7, 2025
January 24, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected February 7, 2025
January 24, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected February 7, 2025
January 24, 2025
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected February 7, 2025
January 24, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected February 7, 2025
January 24, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected February 7, 2025
January 24, 2025
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected January 27, 2025
January 24, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 27, 2025
October 25, 2024
Complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Tag F0770
D
Potential harm, isolated
Corrected October 29, 2024
September 22, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected October 11, 2024
September 22, 2024
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected October 11, 2024
September 22, 2024
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected October 11, 2024
September 22, 2024
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
D
Potential harm, isolated
Corrected October 11, 2024
August 20, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
E
Potential harm, pattern
Corrected August 29, 2024
June 10, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected June 14, 2024
December 14, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies · Tag E0022
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Install a two-hour-resistant firewall separation.
Construction Deficiencies · Tag K0133
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected February 21, 2024
December 14, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
F
Potential harm, widespread
Corrected January 11, 2024
December 14, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
E
Potential harm, pattern
Corrected January 11, 2024
December 14, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected January 11, 2024
March 9, 2023
Fire safety
Establish policies and procedures for sheltering.
Emergency Preparedness Deficiencies · Tag E0022
F
Potential harm, widespread
Corrected March 17, 2023
March 9, 2023
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected March 17, 2023
March 9, 2023
Fire safety
Ensure proper storage of liquid oxygen.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0930
F
Potential harm, widespread
Corrected March 17, 2023
March 9, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected June 28, 2023
March 9, 2023
Fire safety
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies · Tag K0311
F
Potential harm, widespread
Corrected March 18, 2023
March 9, 2023
Fire safety
Install a two-hour-resistant firewall separation.
Construction Deficiencies · Tag K0133
F
Potential harm, widespread
Corrected March 17, 2023
March 9, 2023
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
E
Potential harm, pattern
Corrected March 18, 2023
March 9, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected March 17, 2023
March 9, 2023
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected March 18, 2023
March 9, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected March 18, 2023
March 9, 2023
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected March 10, 2023
March 9, 2023
Standard
Report COVID19 data to residents and families.
Infection Control Deficiencies · Tag F0885
F
Potential harm, widespread
Corrected March 10, 2023
March 9, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected March 10, 2023
March 9, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected March 10, 2023
March 9, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 10, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $48,832 in fines.

DatePenaltyAmount / length
November 25, 2025Fine$15,857
September 22, 2024Payment Denial9 days from October 20, 2024
September 22, 2024Fine$32,975

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ANDREWS, AMANDA
Individual
adp of the snfNOT APPLICABLE05/01/2025
CURIS SERVICES LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
ELEVATE CARE CONSULTING LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
ELEVATE CARE INC
Organization
adp of the snfNOT APPLICABLE11/11/2024
FRANK, CRAIG
Individual
adp of the snfNOT APPLICABLE01/01/2023
HARD, ROY
Individual
adp of the snfNOT APPLICABLE01/01/2023
JAIN, DINESH
Individual
adp of the snfNOT APPLICABLE01/01/2023
MEYSTEL, MOSHE
Individual
adp of the snfNOT APPLICABLE05/01/2025
SPECTOR, JENNIFER
Individual
adp of the snfNOT APPLICABLE01/01/2023
TUROFSKY, STEVEN
Individual
adp of the snfNOT APPLICABLE01/01/2023
WILHELM, NAFTALI
Individual
adp of the snfNOT APPLICABLE01/01/2023
YOUNG, RAINA
Individual
adp of the snfNOT APPLICABLE01/01/2023
ANDREWS, AMANDA
Individual
corporate officerNOT APPLICABLE05/01/2025
MEYSTEL, MOSHE
Individual
corporate officerNOT APPLICABLE05/01/2025
SPECTOR, JENNIFER
Individual
corporate officerNOT APPLICABLE01/01/2023
TUROFSKY, STEVEN
Individual
corporate officerNOT APPLICABLE01/01/2023
WILHELM, NAFTALI
Individual
corporate officerNOT APPLICABLE01/01/2023
ANDREWS, AMANDA
Individual
direct ownership interestNOT APPLICABLE05/01/2025
APERION CARE EXEC HOLDINGS LLC
Organization
direct ownership interestNOT APPLICABLE05/01/2025
THENGIL, JIMMY
Individual
direct ownership interestNOT APPLICABLE05/01/2025
BERKOWITZ, DAVID
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE03/11/2025
MEYSTEL, MEIR
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE03/11/2025
MEYSTEL, YOSEF
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE03/11/2025
ANDREWS, AMANDA
Individual
managing control - governing bodyNOT APPLICABLE05/01/2025
FRANK, CRAIG
Individual
managing control - governing bodyNOT APPLICABLE01/01/2023
HARD, ROY
Individual
managing control - governing bodyNOT APPLICABLE01/01/2023
MEYSTEL, MOSHE
Individual
managing control - governing bodyNOT APPLICABLE05/01/2025
YOUNG, RAINA
Individual
managing control - governing bodyNOT APPLICABLE01/01/2023
ANDREWS, AMANDA
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
HARD, ROY
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
JAIN, DINESH
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
MEYSTEL, MOSHE
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
SPECTOR, JENNIFER
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
TUROFSKY, STEVEN
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
WILHELM, NAFTALI
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
YOUNG, RAINA
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
MEIR MEYSTEL REVOCABLE TRUST
Organization
trustee of the snfNOT APPLICABLE05/01/2025

Other nursing homes near Elevate Care Palos Heights

  1. Aliya of Crestwood

    13259 South Central Avenue, Crestwood, IL 60418 · 1.4 mi

    For-profit · 193 beds · Part of Aliya Healthcare

    ★★★★★1Much below average
  2. Avantara Palos Heights

    7850 West College Drive, Palos Heights, IL 60463 · 2 mi

    For-profit · 184 beds · Part of Legacy Healthcare

    ★★★★★2Below average
  3. Harmony Palos

    11860 Southwest Highway, Palos Heights, IL 60463 · 2.1 mi

    For-profit · 130 beds · Part of Legacy Healthcare

    ★★★★★2Below average
  4. Thryve of Crestwood

    14255 South Cicero Avenue, Crestwood, IL 60445 · 2.2 mi

    For-profit · 297 beds · Part of Aliya Healthcare

    ★★★★★1Much below average
  5. Crestwood Terrace

    13301 South Central Avenue, Crestwood, IL 60445 · 2.2 mi

    For-profit · 126 beds

    • Abuse citation
    ★★★★★3Average
  6. Chicago Ridge SNF

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    • Abuse citation
    ★★★★★1Much below average

All nursing homes in Palos Heights, IL · Compare side by side

Frequently asked questions

What is Elevate Care Palos Heights's rating?

Elevate Care Palos Heights has 2 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.

How many inspection citations did Elevate Care Palos Heights receive?

Its most recent standard health inspection found 7 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.

Does Elevate Care Palos Heights accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Elevate Care Palos Heights?

It is for profit - limited liability company and part of Elevate Care. The ownership section on this page lists the owners and managers reported to CMS.

Where is Elevate Care Palos Heights and how do I contact it?

Elevate Care Palos Heights is at 12550 South Ridgeland Avenue, Palos Heights, IL 60463. Phone: (708) 597-9300.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.