nursing home in Glenview, IL
Citadel of Glenview,the
1700 East Lake Avenue, Glenview, IL 60025 · (847) 729-1300
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★2
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Citadel of Glenview,the at a glance
Citadel of Glenview,the is a 135-bed for-profit nursing home in Glenview, Illinois (Cook County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Illinois average of 2.5.
Residents receive about 3.4 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 3.4 hours.
Its most recent standard health inspection (July 25, 2025) found 9 health citations. The Illinois average is 12.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 28% per year (state average 44.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 135
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Citadel Healthcare
- Medicare-certified since
- April 1, 1993
- Resident/family council
- Resident
- County
- Cook County
- CMS Certification Number
- 145741
Ratings
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.5 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.1 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 2.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.38 hrs | 3.45 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.70 hrs | 0.72 hrs | 0.69 hrs | Average |
| Nurse aide hours per resident per day (higher is better) | 1.99 hrs | 2.09 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.96 hrs | 3.07 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 28% | 44.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 30% | 41.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 12 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 5 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 33 | 143 | 80.6 | Better |
Penalties
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 2 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $111,013 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 3 | 1 | Better |
Size
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 135 | 128 | 107 | |
| Average residents per day | 120 | 95 | 86 | |
| Occupancy | 89.1% | 75% | 80.9% |
Long-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.8% | 3.1% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 7.4% | 4.8% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 30.5% | 21.7% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.3% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.9% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 3.9% | 13.4% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.6% | 14.3% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 10.4% | 6.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 93.2% | 54.2% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 17.5% | 18.3% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.9% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 91.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.5% | 90.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Illinois avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.5% | 2.2% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 63.1% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 96.2% | 69.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 32 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 25, 2025 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | E Potential harm, pattern | Corrected August 1, 2025 |
| July 25, 2025 Standard | Implement a program that monitors antibiotic use. Infection Control Deficiencies · Tag F0881 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected August 1, 2025 |
| July 25, 2025 Standard | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604 | D Potential harm, isolated | Corrected August 1, 2025 |
| August 29, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | F Potential harm, widespread | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | F Potential harm, widespread | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | E Potential harm, pattern | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | E Potential harm, pattern | Corrected September 25, 2024 |
| August 29, 2024 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected September 25, 2024 |
| December 4, 2023 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected December 21, 2023 |
| December 4, 2023 Complaint | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Quality of Life and Care Deficiencies · Tag F0740 | D Potential harm, isolated | Corrected December 21, 2023 |
| September 20, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected October 2, 2023 |
| September 20, 2023 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected October 2, 2023 |
| September 20, 2023 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | E Potential harm, pattern | Corrected October 2, 2023 |
| September 20, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 2, 2023 |
| September 20, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | E Potential harm, pattern | Corrected October 2, 2023 |
| September 20, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 2, 2023 |
| September 20, 2023 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected October 2, 2023 |
| September 20, 2023 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | E Potential harm, pattern | Corrected October 2, 2023 |
| September 20, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 20, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected October 2, 2023 |
| September 15, 2022 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected November 2, 2022 |
| September 15, 2022 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | E Potential harm, pattern | Corrected November 2, 2022 |
| September 15, 2022 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Install properly constructed and protected linen or trash chutes. Services Deficiencies · Tag K0541 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Install smoke barrier doors that can resist smoke for at least 20 minutes. Smoke Deficiencies · Tag K0374 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. Smoke Deficiencies · Tag K0362 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | E Potential harm, pattern | Corrected October 13, 2022 |
| September 15, 2022 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | E Potential harm, pattern | Corrected November 2, 2022 |
| September 15, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | E Potential harm, pattern | Corrected October 13, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AB INVESTMENT TRUST U/A/D 01/03/23 Organization | 5% or greater direct ownership interest | 10% | 11/01/2020 |
| ESQUIVEL, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 11/13/2020 |
| ROBIN, JASON Individual | adp of the snf | NOT APPLICABLE | 05/01/2024 |
| BERGER, MENACHEM Individual | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| GRAF, MARCELLA Individual | direct ownership interest | NOT APPLICABLE | 11/01/2020 |
| GROSS, SHOSHANA Individual | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| PROCTOR, KATHERINE Individual | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| RIPSTEIN, KENNETH Individual | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| TELLER, CHANANEL Individual | direct ownership interest | NOT APPLICABLE | 04/01/2023 |
| ISRAEL, BENJAMIN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 03/16/2026 |
| STERN, TODD Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 07/08/2025 |
| AARON, JONATHAN Individual | managing control - governing body | NOT APPLICABLE | 11/01/2020 |
| AARON, JONATHAN Individual | operational/managerial control | NOT APPLICABLE | 11/01/2020 |
| ESQUIVEL, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 11/13/2020 |
| GRAF, MARCELLA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2020 |
| ROBIN, JASON Individual | operational/managerial control | NOT APPLICABLE | 05/01/2024 |
| TELLER, CHANANEL Individual | operational/managerial control | NOT APPLICABLE | 04/01/2023 |
Other nursing homes near Citadel of Glenview,the
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- CMS high performer
★★★★★5Much above averageGlenview Terrace
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★★★★★3AverageElevate Care Niles
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★★★★★3AverageNiles Nsg & Rehab Ctr
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★★★★★5Much above averageElevate Care Abington
3901 Glenview Road, Glenview, IL 60025 · 2.8 mi
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★★★★★4Above averageAlden Estates of Skokie
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★★★★★5Much above average
Frequently asked questions
What is Citadel of Glenview,the's rating?
Citadel of Glenview,the has 4 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.
How many inspection citations did Citadel of Glenview,the receive?
Its most recent standard health inspection found 9 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.
Does Citadel of Glenview,the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Citadel of Glenview,the?
It is for profit - limited liability company and part of Citadel Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Citadel of Glenview,the and how do I contact it?
Citadel of Glenview,the is at 1700 East Lake Avenue, Glenview, IL 60025. Phone: (847) 729-1300.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.