nursing home in Gifford, IL

Country Health

2304 C R 3000 N, Gifford, IL 61847 · (217) 568-7362

★★★★★2
Below average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★2
  • Quality measures★★★★★3
  • Abuse citation

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Country Health at a glance

Country Health is a 89-bed non-profit nursing home in Gifford, Illinois (Champaign County).

CMS gives it 2 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.

Residents receive about 3.1 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.4 hours.

Its most recent standard health inspection (September 24, 2025) found 23 health citations. The Illinois average is 12.5.

Federal regulators fined it 2 times in the past three years, totaling $150,053.

Nursing staff turnover is 53.6% per year (state average 44.5%).

Facility details

Type
Nursing home
Ownership
Non Profit - Other
Beds
89
Certified for
Medicare and Medicaid
Chain / affiliated entity
Heritage Operations Group
Medicare-certified since
March 1, 1992
Resident/family council
Resident
County
Champaign County
CMS Certification Number
145708

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)2 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)2 / 52.1 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 52.5 / 53.3 / 5Better

Staffing

This facility3.08 hrsIllinois average3.45 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.08 hrs3.45 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.76 hrs0.72 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.00 hrs2.09 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.81 hrs3.07 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)53.6%44.5%45.8%Worse
Registered nurse turnover (yearly) (lower is better)60%41.8%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility23Illinois average12U.S. average9
Health citations in the most recent inspection: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)23129Worse
Citations from complaint investigations (latest cycle) (lower is better)1053Worse
Weighted health inspection score ⓘ (lower is better)16614380.6Worse

Penalties

This facility2Illinois average2U.S. average1
Fines in the past 3 years: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)221Worse
Total fines in the past 3 years (lower is better)$150,053$111,013$30,972Worse
All federal penalties in the past 3 years (lower is better)431Worse

Size

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Certified beds89128107
Average residents per day859586
Occupancy95.7%75%80.9%

Long-stay residents

This facility3.3%Illinois average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)3.3%3.1%3.2%Average
Long-stay residents with pressure ulcers (lower is better)2.4%4.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)12.7%21.7%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)5.7%1.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.3%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)26.3%13.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)25.3%14.3%14.1%Worse
Long-stay residents who lose too much weight (lower is better)9.7%6.3%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)8.6%54.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)8.5%18.3%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)35.1%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)97.6%91.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%90.3%93.6%Better

Short-stay residents

This facility0.6%Illinois average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0.6%2.2%1.6%Better
Short-stay residents given a flu vaccine (higher is better)54.2%63.1%79.8%Worse
Short-stay residents given a pneumonia vaccine (higher is better)98.7%69.7%82%Better

Inspection citations

State inspectors cited this home for 50 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 8 citations involved actual harm.

DateCitationSeverityStatus
May 26, 2026
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
E
Potential harm, pattern
Corrected June 11, 2026
May 26, 2026
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
E
Potential harm, pattern
Corrected June 11, 2026
May 26, 2026
Complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected June 11, 2026
May 26, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected June 11, 2026
May 26, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 11, 2026
April 22, 2026
Complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Quality of Life and Care Deficiencies · Tag F0742
G
Actual harm, isolated
Corrected May 8, 2026
April 22, 2026
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected June 11, 2026
April 22, 2026
Complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 8, 2026
December 13, 2025
Complaint
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected December 22, 2025
October 21, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected November 3, 2025
September 24, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected October 10, 2025
September 24, 2025
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected October 10, 2025
September 24, 2025
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
E
Potential harm, pattern
Corrected October 10, 2025
September 24, 2025
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
E
Potential harm, pattern
Corrected October 10, 2025
September 24, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected October 10, 2025
September 24, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected October 10, 2025
September 24, 2025
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected October 10, 2025
April 29, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 14, 2025
April 21, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 7, 2025
December 11, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 2, 2025
October 23, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected November 15, 2024
October 23, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
G
Actual harm, isolated
Corrected November 15, 2024
October 23, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected January 2, 2025
October 23, 2024
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
F
Potential harm, widespread
Corrected November 15, 2024
October 23, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected November 15, 2024
October 23, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
E
Potential harm, pattern
Corrected November 15, 2024
October 23, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Tag F0685
D
Potential harm, isolated
Corrected November 15, 2024
October 23, 2024
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected November 15, 2024
September 23, 2024
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected October 14, 2024
June 23, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected July 12, 2024
February 28, 2024
Complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0606
E
Potential harm, pattern
Corrected March 18, 2024
February 28, 2024
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
E
Potential harm, pattern
Corrected March 18, 2024
February 28, 2024
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected March 18, 2024
September 13, 2023
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected October 4, 2023
September 13, 2023
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
G
Actual harm, isolated
Corrected October 25, 2023
September 13, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
G
Actual harm, isolated
Corrected October 16, 2023
September 13, 2023
Standard
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Tag F0868
F
Potential harm, widespread
Corrected October 16, 2023
September 13, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
E
Potential harm, pattern
Corrected October 16, 2023
September 13, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected October 16, 2023
September 13, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected October 16, 2023
September 13, 2023
Standard
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected October 16, 2023
September 13, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected October 25, 2023
September 13, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected October 25, 2023
August 19, 2022
Fire safety
Establish methods for sharing information.
Emergency Preparedness Deficiencies · Tag E0033
F
Potential harm, widespread
Corrected August 24, 2022
August 19, 2022
Fire safety
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies · Tag E0007
F
Potential harm, widespread
Corrected August 24, 2022
August 19, 2022
Fire safety
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies · Tag E0034
F
Potential harm, widespread
Corrected August 24, 2022
August 19, 2022
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected August 29, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 4 federal penalties in the past three years, including $150,053 in fines.

DatePenaltyAmount / length
April 22, 2026Payment Denial23 days from May 19, 2026
April 22, 2026Fine$76,700
October 23, 2024Payment Denial42 days from November 21, 2024
October 23, 2024Fine$73,353

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
HERITAGE OPERATIONS GROUP, LLC
Organization
adp of the snfNOT APPLICABLE01/02/2025
RAY, DARRIN
Individual
adp of the snfNOT APPLICABLE01/30/2025
VOUDRIE, CANDICE
Individual
adp of the snfNOT APPLICABLE01/30/2025
DORSEY, JAMIE
Individual
corporate directorNOT APPLICABLE02/25/2022
FLESSNER, MARY
Individual
corporate directorNOT APPLICABLE02/25/2022
HARRIS, JACKIE
Individual
corporate directorNOT APPLICABLE02/25/2022
HETHKE, CELIA
Individual
corporate directorNOT APPLICABLE02/24/2022
MCDOWELL, CATHERINE
Individual
corporate directorNOT APPLICABLE05/01/2023
OSTERBUR, DEANNA
Individual
corporate directorNOT APPLICABLE10/13/2016
OSTERBUR, ROD
Individual
corporate directorNOT APPLICABLE10/13/2016
RAY, DARRIN
Individual
corporate directorNOT APPLICABLE01/01/2022
ROSEMAN, KOLEEN
Individual
corporate directorNOT APPLICABLE02/25/2022
VOUDRIE, CANDICE
Individual
corporate directorNOT APPLICABLE07/06/2025
CURRY, DANIEL
Individual
corporate officerNOT APPLICABLE06/07/2022
COUNTRY HEALTH, INC.
Organization
direct ownership interestNOT APPLICABLE10/13/2016
HART, BENJAMIN
Individual
operational/managerial controlNOT APPLICABLE01/05/2014
HERITAGE OPERATIONS GROUP, LLC
Organization
operational/managerial controlNOT APPLICABLE10/13/2016

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Frequently asked questions

What is Country Health's rating?

Country Health has 2 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.

How many inspection citations did Country Health receive?

Its most recent standard health inspection found 23 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.

Does Country Health accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Country Health?

It is non profit - other and part of Heritage Operations Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Country Health and how do I contact it?

Country Health is at 2304 C R 3000 N, Gifford, IL 61847. Phone: (217) 568-7362.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.