nursing home in Metropolis, IL

Southgate Health Care Center

900 East Ninth Street, Metropolis, IL 62960 · (618) 524-2683

★★★★★1
Much below average
CMS overall star rating
  • Health inspections★★★★★2
  • StaffingNot rated
  • Quality measures★★★★★1

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Southgate Health Care Center at a glance

Southgate Health Care Center is a 140-bed for-profit nursing home in Metropolis, Illinois (Massac County).

CMS gives it 1 out of 5 stars on its overall star rating, worse than the Illinois average of 2.5.

Its most recent standard health inspection (April 18, 2025) found 10 health citations. The Illinois average is 12.5.

Federal regulators fined it 2 times in the past three years, totaling $20,170.

Nursing staff turnover is 58.4% per year (state average 44.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
140
Certified for
Medicare and Medicaid
Medicare-certified since
August 1, 1979
Resident/family council
Resident
County
Massac County
CMS Certification Number
145386

Ratings

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)1 / 52.5 / 53 / 5Worse
Health inspection rating ⓘ (higher is better)2 / 52.7 / 52.8 / 5Worse
Quality measures rating ⓘ (higher is better)1 / 53 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)1 / 52.5 / 53.3 / 5Worse

Staffing

This facility58.4%Illinois average44.5%U.S. average45.8%
Nursing staff turnover (yearly): this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Nursing staff turnover (yearly) (lower is better)58.4%44.5%45.8%Worse
Registered nurse turnover (yearly) (lower is better)28.6%41.8%42.9%Better
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility10Illinois average12U.S. average9
Health citations in the most recent inspection: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)10129Worse
Citations from complaint investigations (latest cycle) (lower is better)953Worse
Weighted health inspection score ⓘ (lower is better)153.314380.6Worse

Penalties

This facility2Illinois average2U.S. average1
Fines in the past 3 years: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)221Worse
Total fines in the past 3 years (lower is better)$20,170$111,013$30,972Better
All federal penalties in the past 3 years (lower is better)331Worse

Size

MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Certified beds140128107

Long-stay residents

This facility4.6%Illinois average3.1%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.6%3.1%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4%4.8%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)30.4%21.7%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0.9%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.5%0.9%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)23.5%13.4%13.9%Worse
Long-stay residents whose walking worsened (lower is better)14.1%14.3%14.1%Average
Long-stay residents who lose too much weight (lower is better)1.1%6.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)5.1%54.2%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)27.5%18.3%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)21.3%20.6%19%Worse
Long-stay residents given a flu vaccine (higher is better)95.5%91.8%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)97.8%90.3%93.6%Average

Short-stay residents

This facility2.1%Illinois average2.2%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Illinois and U.S. averages
MeasureThis facilityIllinois avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)2.1%2.2%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)76.8%63.1%79.8%Average
Short-stay residents given a pneumonia vaccine (higher is better)97%69.7%82%Better

Inspection citations

State inspectors cited this home for 35 health deficiencies and 32 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm, including 2 rated "immediate jeopardy".

DateCitationSeverityStatus
June 29, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected July 18, 2026
June 2, 2026
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected July 2, 2026
March 27, 2026
Complaint
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
J
Immediate jeopardy, isolated
Corrected April 17, 2026
March 27, 2026
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected April 17, 2026
January 27, 2026
Complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
F
Potential harm, widespread
Corrected February 10, 2026
January 27, 2026
Complaint
Employ staff that are licensed, certified, or registered in accordance with state laws.
Administration Deficiencies · Tag F0839
F
Potential harm, widespread
Corrected February 10, 2026
January 27, 2026
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected April 3, 2026
January 27, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected April 3, 2026
November 19, 2025
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
F
Potential harm, widespread
Corrected January 2, 2026
May 30, 2025
Complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Tag F0678
D
Potential harm, isolated
Corrected June 15, 2025
April 18, 2025
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected June 2, 2025
April 18, 2025
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected June 2, 2025
April 18, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected June 2, 2025
April 18, 2025
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected June 2, 2025
April 18, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
E
Potential harm, pattern
Corrected June 2, 2025
April 18, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected June 2, 2025
April 18, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected May 10, 2025
March 6, 2025
Complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Tag F0725
F
Potential harm, widespread
Corrected March 15, 2025
March 6, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected March 15, 2025
March 6, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected March 15, 2025
March 6, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected March 15, 2025
October 17, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 18, 2024
October 17, 2024
Complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Tag F0580
D
Potential harm, isolated
Corrected October 18, 2024
September 26, 2024
Complaint
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
G
Actual harm, isolated
Corrected October 3, 2024
September 13, 2024
Complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected September 20, 2024
August 13, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected August 9, 2024
May 31, 2024
Fire safety
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies · Tag K0291
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Implement emergency and standby power systems.
Emergency Preparedness Deficiencies · Tag E0041
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected August 2, 2024
May 31, 2024
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected July 16, 2024
May 31, 2024
Fire safety
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies · Tag K0361
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Fire safety
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies · Tag K0753
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Fire safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Smoke Deficiencies · Tag K0374
E
Potential harm, pattern
Corrected July 16, 2024
May 31, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected June 9, 2024
May 31, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected June 28, 2024
May 31, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected June 7, 2024
May 31, 2024
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected June 14, 2024
May 31, 2024
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected June 28, 2024
May 31, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected June 28, 2024
May 31, 2024
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected June 28, 2024
May 31, 2024
Standard
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Tag F0887
D
Potential harm, isolated
Corrected June 28, 2024
April 14, 2023
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies · Tag K0354
F
Potential harm, widespread
Corrected May 5, 2023
April 14, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies · Tag K0346
F
Potential harm, widespread
Corrected May 5, 2023
April 14, 2023
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies · Tag E0007
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected May 19, 2023
April 14, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
J
Immediate jeopardy, isolated
Corrected May 10, 2023
April 14, 2023
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected June 19, 2023
April 14, 2023
Standard
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Tag F0851
F
Potential harm, widespread
Corrected May 10, 2023
April 14, 2023
Standard
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Rights Deficiencies · Tag F0620
F
Potential harm, widespread
Corrected May 10, 2023
April 14, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected May 10, 2023
April 14, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 10, 2023
April 14, 2023
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected May 10, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $20,170 in fines.

DatePenaltyAmount / length
January 27, 2026Payment Denial8 days from April 9, 2026
September 13, 2024Fine$12,761
December 11, 2023Fine$7,409

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BELL, SHELLY
Individual
5% or greater direct ownership interest6%01/01/1995
PARKER, JANE
Individual
5% or greater direct ownership interest81%01/02/1975
THOMPSON, JEFF
Individual
5% or greater direct ownership interest6%01/01/1995
THOMPSON, SAMUEL
Individual
5% or greater direct ownership interest6%08/01/1995
BELL, SHELLY
Individual
adp of the snfNOT APPLICABLE01/01/1995
DAUBERT, MARY
Individual
adp of the snfNOT APPLICABLE02/16/2024
PARKER, JANE
Individual
adp of the snfNOT APPLICABLE01/01/1975
THOMPSON, JEFF
Individual
adp of the snfNOT APPLICABLE01/01/1995
THOMPSON, SAMUEL
Individual
adp of the snfNOT APPLICABLE08/01/1995
WRIGHT, ALEX
Individual
adp of the snfNOT APPLICABLE07/01/2024
BELL, SHELLY
Individual
corporate directorNOT APPLICABLE01/01/1995
PARKER, JANE
Individual
corporate directorNOT APPLICABLE01/01/1975
THOMPSON, JEFF
Individual
corporate directorNOT APPLICABLE01/01/1995
THOMPSON, SAMUEL
Individual
corporate directorNOT APPLICABLE08/01/1995
PARKER, JANE
Individual
corporate officerNOT APPLICABLE01/02/1975
THOMPSON, SAMUEL
Individual
corporate officerNOT APPLICABLE08/01/1995
THOMPSON, SAMUEL
Individual
managing control - governing bodyNOT APPLICABLE08/01/1995
DAUBERT, MARY
Individual
operational/managerial controlNOT APPLICABLE02/16/2024
THOMPSON, SAMUEL
Individual
operational/managerial controlNOT APPLICABLE08/01/1995
WRIGHT, ALEX
Individual
operational/managerial controlNOT APPLICABLE07/01/2024

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Frequently asked questions

What is Southgate Health Care Center's rating?

Southgate Health Care Center has 1 out of 5 stars on the CMS overall star rating. The average for Illinois nursing homes is 2.5 stars.

How many inspection citations did Southgate Health Care Center receive?

Its most recent standard health inspection found 10 citations, compared with a Illinois average of 12.5. Every citation is listed on this page with its severity.

Does Southgate Health Care Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Southgate Health Care Center?

It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.

Where is Southgate Health Care Center and how do I contact it?

Southgate Health Care Center is at 900 East Ninth Street, Metropolis, IL 62960. Phone: (618) 524-2683.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.