nursing home in Boise, ID
Sunterra Springs Riverview
3550 West Americana Terrace, Boise, ID 83706 · (208) 615-4940
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Sunterra Springs Riverview at a glance
Sunterra Springs Riverview is a 30-bed for-profit nursing home in Boise, Idaho (Ada County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Idaho average of 3.2.
Residents receive about 4.5 hours of nursing care per day (0.8 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (January 9, 2026) found 11 health citations. The Idaho average is 10.3.
Federal regulators fined it 1 time in the past three years, totaling $8,021.
Nursing staff turnover is 57.5% per year (state average 50.3%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 30
- Certified for
- Medicare
- Chain / affiliated entity
- Sunterra Springs
- Medicare-certified since
- October 21, 2013
- Resident/family council
- None
- County
- Ada County
- CMS Certification Number
- 135139
Ratings
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.1 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.1 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.46 hrs | 4.04 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.79 hrs | 0.86 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.48 hrs | 2.44 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.10 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 57.5% | 50.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 40% | 41% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 11 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 11 | 6 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 46 | 63.1 | 80.6 | Better |
Penalties
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,021 | $13,374 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 30 | 76 | 107 | |
| Average residents per day | 28 | 57 | 86 | |
| Occupancy | 94.7% | 76.3% | 80.9% |
Short-stay residents
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.4% | 1.8% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 87.8% | 86.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 91.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 20 health deficiencies and 11 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 9, 2026 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected February 6, 2026 |
| January 9, 2026 Complaint | Protect each resident from the wrongful use of the resident's belongings or money. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602 | D Potential harm, isolated | Corrected January 4, 2026 |
| January 24, 2025 Fire safety | Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Tag E0025 | F Potential harm, widespread | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | E Potential harm, pattern | Corrected July 1, 2024 |
| January 24, 2025 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | D Potential harm, isolated | Corrected July 1, 2024 |
| January 24, 2025 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 24, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected February 21, 2025 |
| January 24, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected February 21, 2025 |
| February 23, 2024 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected January 6, 2024 |
| February 23, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 12, 2024 |
| February 23, 2024 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected April 12, 2024 |
| February 23, 2024 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected April 12, 2024 |
| February 23, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected April 12, 2024 |
| February 23, 2024 Complaint | Develop and implement policies and procedures for flu and pneumonia vaccinations. Infection Control Deficiencies · Tag F0883 | D Potential harm, isolated | Corrected April 12, 2024 |
| January 9, 2020 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected July 22, 2019 |
| January 9, 2020 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | F Potential harm, widespread | Corrected July 22, 2019 |
| January 9, 2020 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected July 22, 2019 |
| January 9, 2020 Fire safety | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0927 | E Potential harm, pattern | Corrected July 22, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,021 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 23, 2024 | Fine | $8,021 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BV PAC HOLDINGS LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| CAVARRETTA, CHRISTOPHER Individual | adp of the snf | NOT APPLICABLE | 01/31/2024 |
| DLB LEGACY LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| RMC ENTERPRISES LLC Organization | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| ROCKY MOUNTAIN CARE LLC Organization | adp of the snf | NOT APPLICABLE | 10/24/2025 |
| WILLIAMS, RYAN Individual | adp of the snf | NOT APPLICABLE | 01/10/2024 |
| RMC ENTERPRISES LLC Organization | direct ownership interest | NOT APPLICABLE | 04/01/2025 |
| BALL, ALLEN Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BALL, CONNIE Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BALL VENTURES LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BANGERTE, NATHAN Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BANGERTER, DEE Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BANGERTER, EDWARD Individual | indirect ownership interest | NOT APPLICABLE | 03/28/2025 |
| BANGERTER, JOHNATHAN Individual | indirect ownership interest | NOT APPLICABLE | 03/28/2025 |
| BANGERTER, LAMAR Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BV OPERATIONS LLC. Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BV PAC HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| DLB LEGACY LLC Organization | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| RMCE OPERATIONS LLC Organization | indirect ownership interest | NOT APPLICABLE | 03/15/2026 |
| SHRADER, RICHARD Individual | indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| BANGERTE, NATHAN Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| BANGERTER, EDWARD Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| BANGERTER, JOHNATHAN Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| DARBY, MEGAN Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| GATHERUM, JASON Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| HANSEN, KENT Individual | managing control - governing body | NOT APPLICABLE | 08/12/2025 |
| NEVES, COURTNEY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| OWENS, JON Individual | managing control - governing body | NOT APPLICABLE | 08/12/2025 |
| SNOWBALL, KELLY Individual | managing control - governing body | NOT APPLICABLE | 04/01/2025 |
| CAVARRETTA, CHRISTOPHER Individual | operational/managerial control | NOT APPLICABLE | 01/31/2024 |
| GATHERUM, JASON Individual | operational/managerial control | NOT APPLICABLE | 04/01/2025 |
| STEVENS, GARY Individual | operational/managerial control | NOT APPLICABLE | 04/01/2024 |
| WILLIAMS, RYAN Individual | operational/managerial control | NOT APPLICABLE | 01/10/2024 |
Other nursing homes near Sunterra Springs Riverview
- ★★★★★2Below average
Life Care Center of Boise
808 North Curtis Road, Boise, ID 83706 · 1.5 mi
For-profit · 153 beds · Part of Life Care Centers of America
- CMS high performer
★★★★★5Much above averageShaw Mountain of Cascadia
909 Reserve Street, Boise, ID 83712 · 2 mi
For-profit · 108 beds · Part of Cascadia Healthcare
★★★★★3AverageSkyline Transitional Care Center
1001 South Hilton Street, Boise, ID 83705 · 2 mi
For-profit · 111 beds · Part of The Ensign Group
★★★★★4Above averageCascadia of Boise
6000 W Denton St, Boise, ID 83704 · 2 mi
For-profit · 100 beds · Part of Cascadia Healthcare
★★★★★1Much below averageTimber Springs Transitional Care
1140 North Allumbaugh Street, Boise, ID 83704 · 2.5 mi
For-profit · 120 beds · Part of The Ensign Group
- Special Focus candidate
- Abuse citation
★★★★★1Much below average
Frequently asked questions
What is Sunterra Springs Riverview's rating?
Sunterra Springs Riverview has 4 out of 5 stars on the CMS overall star rating. The average for Idaho nursing homes is 3.2 stars.
How many inspection citations did Sunterra Springs Riverview receive?
Its most recent standard health inspection found 11 citations, compared with a Idaho average of 10.3. Every citation is listed on this page with its severity.
Does Sunterra Springs Riverview accept Medicare and Medicaid?
CMS lists it as certified for: Medicare. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Sunterra Springs Riverview?
It is for profit - limited liability company and part of Sunterra Springs. The ownership section on this page lists the owners and managers reported to CMS.
Where is Sunterra Springs Riverview and how do I contact it?
Sunterra Springs Riverview is at 3550 West Americana Terrace, Boise, ID 83706. Phone: (208) 615-4940.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.