nursing home in Sandpoint, ID
Valley Vista Care Center of Sandpoint
220 South Division Ave, Sandpoint, ID 83864 · (208) 265-4514
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Valley Vista Care Center of Sandpoint at a glance
Valley Vista Care Center of Sandpoint is a 73-bed non-profit nursing home in Sandpoint, Idaho (Bonner County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Idaho average of 3.2.
Residents receive about 4.5 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (June 27, 2025) found 14 health citations. The Idaho average is 10.3.
Federal regulators fined it 1 time in the past three years, totaling $40,918.
Nursing staff turnover is 64.1% per year (state average 50.3%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 73
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1973
- Resident/family council
- Resident
- County
- Bonner County
- CMS Certification Number
- 135055
Ratings
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.2 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.7 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.1 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 4.1 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 2 / 5 | 4 / 5 | 3.8 / 5 | Worse |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 4.1 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.47 hrs | 4.04 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.54 hrs | 0.86 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 3.13 hrs | 2.44 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 4.18 hrs | 3.49 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 64.1% | 50.3% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 25% | 41% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 14 | 10 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 14 | 6 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 91.8 | 63.1 | 80.6 | Worse |
Penalties
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $40,918 | $13,374 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 73 | 76 | 107 | |
| Average residents per day | 67 | 57 | 86 | |
| Occupancy | 92.2% | 76.3% | 80.9% |
Long-stay residents
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.4% | 3% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.9% | 3.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 34.3% | 20.1% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 6% | 2% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.2% | 1.2% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 23% | 15.6% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 20.3% | 16.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 5.8% | 5.2% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 5.2% | 15.1% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20.6% | 16.3% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 24.7% | 22.1% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.6% | 97.3% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Idaho avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3.3% | 1.8% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 87.5% | 86.5% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 82.4% | 91.2% | 82% | Average |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 19 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 27, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Nutrition and Dietary Deficiencies · Tag F0809 | E Potential harm, pattern | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | E Potential harm, pattern | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Resident Assessment and Care Planning Deficiencies · Tag F0655 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Resident Rights Deficiencies · Tag F0628 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Resident Rights Deficiencies · Tag F0578 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Employ staff that are licensed, certified, or registered in accordance with state laws. Administration Deficiencies · Tag F0839 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected July 31, 2025 |
| June 27, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected July 31, 2025 |
| May 6, 2024 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | F Potential harm, widespread | Corrected December 8, 2023 |
| May 6, 2024 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected December 8, 2023 |
| May 6, 2024 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected December 8, 2023 |
| May 6, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | J Immediate jeopardy, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | E Potential harm, pattern | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | E Potential harm, pattern | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. Resident Rights Deficiencies · Tag F0582 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Quality of Life and Care Deficiencies · Tag F0676 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected June 21, 2024 |
| May 6, 2024 Complaint | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected June 21, 2024 |
| January 31, 2019 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Have properly installed hallway dispensers for alcohol-based hand rub. Smoke Deficiencies · Tag K0325 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Meet other general requirements. Construction Deficiencies · Tag K0100 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Establish emergency prep training and testing. Emergency Preparedness Deficiencies · Tag E0036 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | F Potential harm, widespread | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Develop a communication plan. Emergency Preparedness Deficiencies · Tag E0029 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Develop Emergency Preparedness policies and procedures. Emergency Preparedness Deficiencies · Tag E0013 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Conduct risk assessment and an All-Hazards approach. Emergency Preparedness Deficiencies · Tag E0006 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Establish procedures for tracking staff and patients during an emergency. Emergency Preparedness Deficiencies · Tag E0018 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Establish roles under a Waiver declared by secretary. Emergency Preparedness Deficiencies · Tag E0026 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | D Potential harm, isolated | Corrected May 14, 2018 |
| January 31, 2019 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected March 7, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $40,918 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 6, 2024 | Fine | $40,918 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| LAMBERT, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 06/01/2022 |
| MEZA, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 01/01/2018 |
| COWIN, WILLIAM Individual | corporate director | NOT APPLICABLE | 08/03/2016 |
| GOODALL, TOM Individual | corporate director | NOT APPLICABLE | 06/30/2021 |
| HAYES, DONNA Individual | corporate director | NOT APPLICABLE | 06/30/2021 |
| MCGREAL, HEIDI Individual | corporate director | NOT APPLICABLE | 10/26/1998 |
| POWELL, SABRINA Individual | corporate director | NOT APPLICABLE | 06/30/2024 |
| RYAN, DOUG Individual | corporate director | NOT APPLICABLE | 06/30/2020 |
| SPOONER, CLAUDIA Individual | corporate director | NOT APPLICABLE | 06/30/2013 |
| WILKS, KASEY Individual | corporate director | NOT APPLICABLE | 03/15/1999 |
| WOODIN, CHERI Individual | corporate director | NOT APPLICABLE | 06/30/2019 |
| LLOYD, CHARLES Individual | corporate officer | NOT APPLICABLE | 06/17/2019 |
| LAMBERT, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 06/01/2022 |
| MEZA, MICHAEL Individual | operational/managerial control | NOT APPLICABLE | 01/01/2018 |
| VALLEY VISTA CARE CORPORATION Organization | operational/managerial control | NOT APPLICABLE | 12/30/1999 |
Other nursing homes near Valley Vista Care Center of Sandpoint
Life Care Center of Sandpoint
1125 North Division Avenue, Sandpoint, ID 83864 · under 1 mi
For-profit · 124 beds · Part of Life Care Centers of America
★★★★★3AverageBoundary County Nursing Home
6640 Kaniksu Street, Bonners Ferry, ID 83805 · 31.9 mi
For-profit · 20 beds
★★★★★4Above averageLife Care Center of Coeur D'alene
500 West Aqua Avenue, Coeur D'alene, ID 83815 · 38 mi
For-profit · 120 beds · Part of Life Care Centers of America
★★★★★1Much below average
Frequently asked questions
What is Valley Vista Care Center of Sandpoint's rating?
Valley Vista Care Center of Sandpoint has 1 out of 5 stars on the CMS overall star rating. The average for Idaho nursing homes is 3.2 stars.
How many inspection citations did Valley Vista Care Center of Sandpoint receive?
Its most recent standard health inspection found 14 citations, compared with a Idaho average of 10.3. Every citation is listed on this page with its severity.
Does Valley Vista Care Center of Sandpoint accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Valley Vista Care Center of Sandpoint?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Valley Vista Care Center of Sandpoint and how do I contact it?
Valley Vista Care Center of Sandpoint is at 220 South Division Ave, Sandpoint, ID 83864. Phone: (208) 265-4514.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.