nursing home in Honolulu, HI
Hi'olani Care Center at Kahala Nui
4389 Malia Street, Honolulu, HI 96821 · (808) 218-7052
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★5
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Hi'olani Care Center at Kahala Nui at a glance
Hi'olani Care Center at Kahala Nui is a 20-bed non-profit nursing home in Honolulu, Hawaii (Honolulu County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Hawaii average of 3.7.
Residents receive about 6.4 hours of nursing care per day (2.1 of them from registered nurses), better than the state average of 5 hours.
Its most recent standard health inspection (June 27, 2024) found 8 health citations. The Hawaii average is 9.2.
It has not received a federal fine in the past three years.
Nursing staff turnover is 23.9% per year (state average 36.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 20
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- November 21, 2005
- Continuing care retirement community
- Yes
- Resident/family council
- None
- County
- Honolulu County
- CMS Certification Number
- 125055
Ratings
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 5 / 5 | 4.4 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.3 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.39 hrs | 4.97 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 2.13 hrs | 1.75 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 4.01 hrs | 2.88 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.99 hrs | 4.41 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 23.9% | 36.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 47.1% | 31.5% | 42.9% | Worse |
Inspections
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 8 | 9 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 48 | 67.9 | 80.6 | Better |
Penalties
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $19,339 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 20 | 101 | 107 | |
| Average residents per day | 16 | 82 | 86 | |
| Occupancy | 77.5% | 81.5% | 80.9% |
Long-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0% | 1.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 12.3% | 3.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 11.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.5% | 2.4% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.2% | 1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 7.1% | 16.8% | 13.9% | Better |
| Long-stay residents who lose too much weight (lower is better) | 14.3% | 4.9% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.2% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 0% | 9.1% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.7% | 17.6% | 19% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91.1% | 96.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Hawaii avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.4% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.7% | 84.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 91.8% | 82.7% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 2 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 27, 2024 Fire safety | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0914 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 27, 2024 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected July 18, 2024 |
| June 27, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 31, 2024 |
| June 27, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected July 31, 2024 |
| June 27, 2024 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected July 31, 2024 |
| August 10, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 11, 2023 |
| August 10, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected September 11, 2023 |
| August 10, 2023 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected September 11, 2023 |
| September 23, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 3, 2022 |
| September 23, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | F Potential harm, widespread | Corrected October 3, 2022 |
| September 23, 2022 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 3, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CHONG, SHIELA Individual | corporate director | NOT APPLICABLE | 03/01/2020 |
| MASAKI, KAMAL Individual | corporate director | NOT APPLICABLE | 03/01/2016 |
| MURAKAMI, ROSS Individual | corporate director | NOT APPLICABLE | 03/01/2020 |
| PRICE, SUSAN Individual | corporate director | NOT APPLICABLE | 03/01/2022 |
| TSUKAMOTO, KENT Individual | corporate director | NOT APPLICABLE | 03/01/2020 |
| YOSHIKARA, ADRIENNE Individual | corporate director | NOT APPLICABLE | 03/01/2015 |
| CAMP, CHRISTINE Individual | corporate officer | NOT APPLICABLE | 03/01/2015 |
| COURTS, CRAIG Individual | corporate officer | NOT APPLICABLE | 10/01/2021 |
| KELLEY, CHARLES Individual | corporate officer | NOT APPLICABLE | 03/01/2020 |
| MCKENNA, JON Individual | corporate officer | NOT APPLICABLE | 03/01/2016 |
| PAIK, SON-JAI Individual | corporate officer | NOT APPLICABLE | 03/01/2014 |
| PHILLIPS, RAYMOND Individual | corporate officer | NOT APPLICABLE | 03/01/2022 |
| TOKIOKA, FRANK Individual | corporate officer | NOT APPLICABLE | 03/01/2016 |
| COURTS, CRAIG Individual | operational/managerial control | NOT APPLICABLE | 10/01/2021 |
Other nursing homes near Hi'olani Care Center at Kahala Nui
Maunalani Nursing and Rehabilitation Center
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Non-profit · 100 beds
★★★★★5Much above averageLeahi Hospital
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★★★★★5Much above average- ★★★★★2Below average
Hale Ola Kino By Arcadia
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- CMS high performer
★★★★★5Much above averageIslands Skilled Nursing & Rehabilitation
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- Special Focus candidate
★★★★★1Much below average
Frequently asked questions
What is Hi'olani Care Center at Kahala Nui's rating?
Hi'olani Care Center at Kahala Nui has 5 out of 5 stars on the CMS overall star rating. The average for Hawaii nursing homes is 3.7 stars.
How many inspection citations did Hi'olani Care Center at Kahala Nui receive?
Its most recent standard health inspection found 8 citations, compared with a Hawaii average of 9.2. Every citation is listed on this page with its severity.
Does Hi'olani Care Center at Kahala Nui accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Hi'olani Care Center at Kahala Nui?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Hi'olani Care Center at Kahala Nui and how do I contact it?
Hi'olani Care Center at Kahala Nui is at 4389 Malia Street, Honolulu, HI 96821. Phone: (808) 218-7052.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.