nursing home in Commerce, GA

Hill Haven Nursing Home

880 Ridgeway Road, Commerce, GA 30529 · (706) 336-8000

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★1
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Hill Haven Nursing Home at a glance

Hill Haven Nursing Home is a 70-bed for-profit nursing home in Commerce, Georgia (Jackson County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Georgia average of 2.7.

Residents receive about 3.2 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.6 hours.

Its most recent standard health inspection (March 25, 2026) found 2 health citations. The Georgia average is 5.

It has not received a federal fine in the past three years.

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
70
Certified for
Medicare and Medicaid
Medicare-certified since
November 1, 2005
Resident/family council
Both
County
Jackson County
CMS Certification Number
115710

Ratings

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)4 / 52.9 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)1 / 52.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 52.9 / 53.6 / 5Worse
Long-stay quality rating (higher is better)2 / 53.1 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)4 / 52.6 / 53.3 / 5Better

Staffing

This facility3.24 hrsGeorgia average3.56 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.24 hrs3.56 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.35 hrs0.50 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.00 hrs2.14 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.80 hrs3.10 hrs3.42 hrsWorse
Administrators who left in the past year (lower is better)101Worse

Inspections

This facility2Georgia average5U.S. average9
Health citations in the most recent inspection: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)259Better
Citations from complaint investigations (latest cycle) (lower is better)023Better
Weighted health inspection score ⓘ (lower is better)2150.680.6Better

Penalties

This facility0Georgia average1U.S. average1
Fines in the past 3 years: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$12,749$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Certified beds70111107
Average residents per day629086
Occupancy88.4%81.7%80.9%

Long-stay residents

This facility7.2%Georgia average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)7.2%3.2%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)4.6%5.6%4.6%Average
Long-stay residents given antipsychotic medication (lower is better)19.5%19.9%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)4.7%2.5%1.6%Worse
Long-stay residents with a catheter left in the bladder (lower is better)0.9%0.9%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)15.8%15.3%13.9%Worse
Long-stay residents whose walking worsened (lower is better)14.3%15.2%14.1%Average
Long-stay residents who lose too much weight (lower is better)3.1%5.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)21.1%11.3%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)38.3%20.5%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)25.7%15.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%91.4%93.6%Better

Short-stay residents

This facility0%Georgia average2.6%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%2.6%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)95.1%80.3%82%Better

Inspection citations

State inspectors cited this home for 17 health deficiencies and 25 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
March 25, 2026
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
E
Potential harm, pattern
Corrected May 11, 2026
March 25, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected May 11, 2026
March 25, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 11, 2026
March 25, 2026
Standard
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
D
Potential harm, isolated
Corrected May 13, 2026
March 25, 2026
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected May 13, 2026
February 20, 2025
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Meet other general requirements.
Egress Deficiencies · Tag K0200
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Fire safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies · Tag K0521
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected April 6, 2025
February 20, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 6, 2025
February 20, 2025
Complaint
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected April 6, 2025
November 22, 2023
Complaint
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected January 3, 2024
November 22, 2023
Complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 3, 2024
October 15, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Fire safety
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies · Tag K0712
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected December 23, 2022
October 15, 2022
Fire safety
Establish an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0001
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected November 28, 2022
October 15, 2022
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected November 28, 2022
October 15, 2022
Standard
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Tag F0623
E
Potential harm, pattern
Corrected November 28, 2022
October 15, 2022
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
E
Potential harm, pattern
Corrected November 28, 2022
October 15, 2022
Standard
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943
D
Potential harm, isolated
Corrected November 28, 2022
October 15, 2022
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected November 28, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
KEISER, SCOTT
Individual
5% or greater direct ownership interest40%03/01/2024
SANDERS, ADAM
Individual
5% or greater direct ownership interest20%03/01/2024
COMMERCE PROPCO, LLC
Organization
5% or greater mortgage interestNOT APPLICABLE09/01/2022
COMMERCE PROPCO, LLC
Organization
adp of the snfNOT APPLICABLE09/01/2022
FROMM, STEFAN
Individual
adp of the snfNOT APPLICABLE01/30/2025
HILL, JOHN
Individual
adp of the snfNOT APPLICABLE09/01/2022
KEISER, SCOTT
Individual
adp of the snfNOT APPLICABLE03/01/2024
MEYER, PHILIP
Individual
adp of the snfNOT APPLICABLE03/01/2024
SANDERS, ADAM
Individual
adp of the snfNOT APPLICABLE03/01/2024
FROMM, STEFAN
Individual
operational/managerial controlNOT APPLICABLE01/30/2025
HILL, JOHN
Individual
operational/managerial controlNOT APPLICABLE09/01/2022
KEISER, SCOTT
Individual
operational/managerial controlNOT APPLICABLE03/01/2024
MEYER, PHILIP
Individual
operational/managerial controlNOT APPLICABLE03/01/2024
SANDERS, ADAM
Individual
operational/managerial controlNOT APPLICABLE03/01/2024

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    ★★★★★4Above average
  2. Oaks - Athens Skilled Nursing, the

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    ★★★★★1Much below average
  3. Pruitthealth - Grandview

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    ★★★★★5Much above average
  4. Pruitthealth - Athens Heritage

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    ★★★★★4Above average
  5. Presbyterian Village - Athens

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    ★★★★★2Below average
  6. Bell Minor Home, the

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Frequently asked questions

What is Hill Haven Nursing Home's rating?

Hill Haven Nursing Home has 3 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.

How many inspection citations did Hill Haven Nursing Home receive?

Its most recent standard health inspection found 2 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.

Does Hill Haven Nursing Home accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Hill Haven Nursing Home?

It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.

Where is Hill Haven Nursing Home and how do I contact it?

Hill Haven Nursing Home is at 880 Ridgeway Road, Commerce, GA 30529. Phone: (706) 336-8000.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.