nursing home in Saint Simons Island, GA
Heritage Oaks
2255 Frederica Road, Saint Simons Island, GA 31522 · (912) 638-9988
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heritage Oaks at a glance
Heritage Oaks is a 125-bed non-profit nursing home in Saint Simons Island, Georgia (Glynn County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Georgia average of 2.7.
Residents receive about 3.5 hours of nursing care per day (0.8 of them from registered nurses), close to the state average of 3.6 hours.
Its most recent standard health inspection (April 16, 2026) found 3 health citations. The Georgia average is 5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 41.4% per year (state average 46%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 125
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ethica Health
- Medicare-certified since
- May 1, 1995
- Resident/family council
- Resident
- County
- Glynn County
- CMS Certification Number
- 115582
Ratings
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 2.7 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 2.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.6 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.45 hrs | 3.56 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.77 hrs | 0.50 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.69 hrs | 2.14 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.90 hrs | 3.10 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 41.4% | 46% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 44.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 14 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $12,749 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 125 | 111 | 107 | |
| Average residents per day | 57 | 90 | 86 | |
| Occupancy | 45.4% | 81.7% | 80.9% |
Long-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.1% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 16.8% | 19.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 2.1% | 2.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.7% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.3% | 15.3% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 11.2% | 15.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.2% | 5.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 11.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.1% | 20.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 4.9% | 15.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 91.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 2.6% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 78.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.5% | 80.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 17 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 16, 2026 Fire safety | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Egress Deficiencies · Tag K0223 | E Potential harm, pattern | Corrected June 2, 2026 |
| April 16, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | E Potential harm, pattern | Corrected June 2, 2026 |
| April 16, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | E Potential harm, pattern | Corrected June 2, 2026 |
| April 16, 2026 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | E Potential harm, pattern | Corrected June 2, 2026 |
| April 16, 2026 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected June 2, 2026 |
| April 16, 2026 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected June 2, 2026 |
| April 16, 2026 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected May 31, 2026 |
| April 16, 2026 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected May 31, 2026 |
| April 16, 2026 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected May 31, 2026 |
| April 2, 2025 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected May 17, 2025 |
| April 2, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected May 17, 2025 |
| April 2, 2025 Fire safety | Have properly located and lighted "Exit" signs. Egress Deficiencies · Tag K0293 | D Potential harm, isolated | Corrected May 17, 2025 |
| April 2, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 17, 2025 |
| April 2, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected May 17, 2025 |
| February 5, 2023 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Install a fire alarm system that can be heard throughout the facility. Smoke Deficiencies · Tag K0341 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Fire safety | Have restrictions on the use of highly flammable decorations. Miscellaneous Deficiencies · Tag K0753 | D Potential harm, isolated | Corrected March 16, 2023 |
| February 5, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 22, 2023 |
| February 5, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 22, 2023 |
| February 5, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected March 22, 2023 |
| February 5, 2023 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected March 22, 2023 |
| February 5, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected March 22, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CLINICAL SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| COMMUNITY ANCILLARY SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| COMMUNITY HEALTH SYSTEMS INC Organization | adp of the snf | NOT APPLICABLE | 04/19/2026 |
| COMMUNITY PRIMARY CARE OF GEORGIA LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| CRISP, JACQUELINE Individual | adp of the snf | NOT APPLICABLE | 04/07/2026 |
| PATEL, MAULIKKUMAR Individual | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| SYSTEMS ADMINISTRATIVE SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 03/01/2025 |
| CABLE, PAUL Individual | corporate director | NOT APPLICABLE | 03/01/2025 |
| DENNIS, KATHRYN Individual | corporate director | NOT APPLICABLE | 03/01/2025 |
| NICHOLS, JOSEPH Individual | corporate director | NOT APPLICABLE | 03/01/2025 |
| ROLLINS, RONNIE Individual | corporate director | NOT APPLICABLE | 03/01/2025 |
| WALL, JOSEPH Individual | corporate director | NOT APPLICABLE | 03/01/2025 |
| WARNOCK, RALPH Individual | corporate director | NOT APPLICABLE | 03/01/2026 |
| MOODY, TERESA Individual | corporate officer | NOT APPLICABLE | 03/01/2025 |
| SHEFFIELD, KIMBERLY Individual | corporate officer | NOT APPLICABLE | 09/06/2022 |
| COMMUNITY HEALTH SYSTEMS INC Organization | direct ownership interest | NOT APPLICABLE | 12/31/2009 |
| HEALTH SCHOLARSHIPS INC Organization | direct ownership interest | NOT APPLICABLE | 03/01/2025 |
| CABLE, PAUL Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| DENNIS, KATHRYN Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| MOODY, TERESA Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| NICHOLS, JOSEPH Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| ROLLINS, RONNIE Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| SHEFFIELD, KIMBERLY Individual | managing control - governing body | NOT APPLICABLE | 09/06/2022 |
| WALL, JOSEPH Individual | managing control - governing body | NOT APPLICABLE | 03/01/2025 |
| WARNOCK, RALPH Individual | managing control - governing body | NOT APPLICABLE | 03/01/2026 |
| CLINICAL SERVICES INC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| CRISP, JACQUELINE Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| HODGES, KIMBERLY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
| LYONS, CHELE Individual | operational/managerial control | NOT APPLICABLE | 03/01/2025 |
Other nursing homes near Heritage Oaks
Marsh's Edge
111 Renegar Way, Saint Simons Island, GA 31522 · 3.8 mi
For-profit · 20 beds · Part of Senior Living Communities
★★★★★5Much above averageSenior Care Center - Brunswick
2611 Wildwood Drive, Brunswick, GA 31520 · 5.9 mi
For-profit · 200 beds
- Special Focus candidate
★★★★★1Much below averageGracemore Nursing and Rehab
2708 Lee Street, Brunswick, GA 31520 · 6.4 mi
For-profit · 60 beds · Part of Crossroads Medical Management
- CMS high performer
★★★★★5Much above averageSears Manor Nursing Home
3311 Lee Street, Brunswick, GA 31521 · 6.6 mi
For-profit · 100 beds · Part of Crossroads Medical Management
★★★★★2Below averageSenior Care Center - St Marys
805 Dilworth Street, Saint Marys, GA 31558 · 31.9 mi
For-profit · 78 beds
★★★★★1Much below averageFernandina Beach Rehabilitation and Nursing Center
1625 Lime Street, Fernandina Beach, FL 32034 · 35.8 mi
For-profit · 120 beds · Part of Aston Health
★★★★★4Above average
All nursing homes in Saint Simons Island, GA · Compare side by side
Frequently asked questions
What is Heritage Oaks's rating?
Heritage Oaks has 4 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.
How many inspection citations did Heritage Oaks receive?
Its most recent standard health inspection found 3 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.
Does Heritage Oaks accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heritage Oaks?
It is non profit - other and part of Ethica Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heritage Oaks and how do I contact it?
Heritage Oaks is at 2255 Frederica Road, Saint Simons Island, GA 31522. Phone: (912) 638-9988.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.