nursing home in Decatur, GA
Crossings at East Lake of Journey LLC, the
304 Fifth Avenue, Decatur, GA 30030 · (404) 373-6231
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★2
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crossings at East Lake of Journey LLC, the at a glance
Crossings at East Lake of Journey LLC, the is a 103-bed for-profit nursing home in Decatur, Georgia (De Kalb County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Georgia average of 2.7.
Residents receive about 3.1 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.6 hours.
Its most recent standard health inspection (January 14, 2026) found 5 health citations. The Georgia average is 5.
Federal regulators fined it 3 times in the past three years, totaling $53,565.
Nursing staff turnover is 18% per year (state average 46%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 103
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Journey Healthcare
- Medicare-certified since
- September 1, 1989
- Resident/family council
- Resident
- County
- De Kalb County
- CMS Certification Number
- 115482
Ratings
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 2 / 5 | 2.3 / 5 | 2.9 / 5 | Worse |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.1 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 2.6 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.07 hrs | 3.56 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.34 hrs | 0.50 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.80 hrs | 2.14 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.80 hrs | 3.10 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 18% | 46% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 20% | 44.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 5 | 5 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 2 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 38 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $53,565 | $12,749 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 3 | 1 | 1 | Worse |
Size
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 103 | 111 | 107 | |
| Average residents per day | 94 | 90 | 86 | |
| Occupancy | 91.2% | 81.7% | 80.9% |
Long-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.1% | 3.2% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5% | 5.6% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 16.6% | 19.9% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 2.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.9% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.7% | 15.3% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 7.8% | 15.2% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 2.6% | 5.6% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 94.8% | 11.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.4% | 20.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25.5% | 15.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 95% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 91.4% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Georgia avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.6% | 2.6% | 1.6% | Average |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 78.4% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 80.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 29 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| January 14, 2026 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected March 19, 2026 |
| January 14, 2026 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 14, 2026 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 14, 2026 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected March 19, 2026 |
| January 14, 2026 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected March 19, 2026 |
| August 20, 2025 Complaint | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 20, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected October 1, 2025 |
| August 20, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 1, 2025 |
| March 7, 2025 Complaint | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Environmental Deficiencies · Tag F0925 | E Potential harm, pattern | Corrected April 2, 2025 |
| January 9, 2025 Complaint | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 5, 2025 |
| January 9, 2025 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 5, 2025 |
| October 4, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Properly install and monitor supervisory attachments on automatic sprinkler systems. Smoke Deficiencies · Tag K0352 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Have properly sized and located compartments to protect residents from smoke. Smoke Deficiencies · Tag K0371 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Have elevators that firefighters can control in the event of a fire. Services Deficiencies · Tag K0531 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | J Immediate jeopardy, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | J Immediate jeopardy, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | J Immediate jeopardy, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | F Potential harm, widespread | Corrected November 28, 2023 |
| October 4, 2023 Standard | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | F Potential harm, widespread | Corrected November 28, 2023 |
| October 4, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | F Potential harm, widespread | Corrected November 28, 2023 |
| October 4, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected November 28, 2023 |
| October 4, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected November 28, 2023 |
| October 4, 2023 Standard | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Quality of Life and Care Deficiencies · Tag F0690 | D Potential harm, isolated | Corrected November 28, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 3 federal penalties in the past three years, including $53,565 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| February 20, 2024 | Fine | $3,798 |
| January 30, 2024 | Fine | $9,116 |
| October 4, 2023 | Fine | $40,651 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BAKER, D'NAE Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| BILBO, RICHARD Individual | adp of the snf | NOT APPLICABLE | 11/20/2024 |
| CONRAD, CAMERON Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| FORBES, GREGORY Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| FRINKS, TERENCE Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| GAFFORD, DEXTER Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| JOHNSON, JENNIFER Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| JONES, ANTONIO Individual | adp of the snf | NOT APPLICABLE | 11/18/2024 |
| JOURNEY OX GA MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| KING, PAUL Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| MCGUINNESS, BERNARD Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| OMARA, JODY Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| ROBINSON, TERENCE Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| SILLINGS, NIKKI Individual | adp of the snf | NOT APPLICABLE | 01/13/2025 |
| SUMMIT DECATUR LLC Organization | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| TRAMMELL, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 11/01/2024 |
| JOURNEY OX OF GA LLC Organization | direct ownership interest | NOT APPLICABLE | 11/01/2024 |
| 3 BEES HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| AJOJ HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| BEES FAMILY IRREVOCABLE TRUST Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| BLUE OCEAN TRUST Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| JOURNEY OX GA HEALTHCARE HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| MCGUINNESS, BERNARD Individual | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| SHASAM FAMILY TRUST Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| SHASAM HOLDINGS LLC Organization | indirect ownership interest | NOT APPLICABLE | 11/01/2024 |
| MCGUINNESS, BERNARD Individual | managing control - governing body | NOT APPLICABLE | 11/01/2024 |
| BAKER, D'NAE Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| BILBO, RICHARD Individual | operational/managerial control | NOT APPLICABLE | 11/20/2024 |
| CONRAD, CAMERON Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| FORBES, GREGORY Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| FRINKS, TERENCE Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| GAFFORD, DEXTER Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| JOHNSON, JENNIFER Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| JONES, ANTONIO Individual | operational/managerial control | NOT APPLICABLE | 11/18/2024 |
| JOURNEY OX GA MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| KING, PAUL Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| MCGUINNESS, BERNARD Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| OMARA, JODY Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| ROBINSON, TERENCE Individual | operational/managerial control | NOT APPLICABLE | 11/01/2024 |
| SILLINGS, NIKKI Individual | operational/managerial control | NOT APPLICABLE | 01/13/2025 |
Showing 40 of 41 records.
Other nursing homes near Crossings at East Lake of Journey LLC, the
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★★★★★1Much below averageParkside at Budd Terrace Operating Company LLC
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Frequently asked questions
What is Crossings at East Lake of Journey LLC, the's rating?
Crossings at East Lake of Journey LLC, the has 3 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.
How many inspection citations did Crossings at East Lake of Journey LLC, the receive?
Its most recent standard health inspection found 5 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.
Does Crossings at East Lake of Journey LLC, the accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crossings at East Lake of Journey LLC, the?
It is for profit - limited liability company and part of Journey Healthcare. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crossings at East Lake of Journey LLC, the and how do I contact it?
Crossings at East Lake of Journey LLC, the is at 304 Fifth Avenue, Decatur, GA 30030. Phone: (404) 373-6231.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.