nursing home in Decatur, GA

Crossings at East Lake of Journey LLC, the

304 Fifth Avenue, Decatur, GA 30030 · (404) 373-6231

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Crossings at East Lake of Journey LLC, the at a glance

Crossings at East Lake of Journey LLC, the is a 103-bed for-profit nursing home in Decatur, Georgia (De Kalb County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the Georgia average of 2.7.

Residents receive about 3.1 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.6 hours.

Its most recent standard health inspection (January 14, 2026) found 5 health citations. The Georgia average is 5.

Federal regulators fined it 3 times in the past three years, totaling $53,565.

Nursing staff turnover is 18% per year (state average 46%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
103
Certified for
Medicare and Medicaid
Chain / affiliated entity
Journey Healthcare
Medicare-certified since
September 1, 1989
Resident/family council
Resident
County
De Kalb County
CMS Certification Number
115482

Ratings

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 52.7 / 53 / 5Average
Health inspection rating ⓘ (higher is better)3 / 52.9 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)2 / 52.3 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 52.9 / 53.6 / 5Worse
Long-stay quality rating (higher is better)4 / 53.1 / 53.8 / 5Average
Short-stay (rehab) quality rating (higher is better)2 / 52.6 / 53.3 / 5Worse

Staffing

This facility3.07 hrsGeorgia average3.56 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.07 hrs3.56 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.34 hrs0.50 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)1.80 hrs2.14 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)2.80 hrs3.10 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)18%46%45.8%Better
Registered nurse turnover (yearly) (lower is better)20%44.5%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility5Georgia average5U.S. average9
Health citations in the most recent inspection: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)559Better
Citations from complaint investigations (latest cycle) (lower is better)123Better
Weighted health inspection score ⓘ (lower is better)3850.680.6Better

Penalties

This facility3Georgia average1U.S. average1
Fines in the past 3 years: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)311Worse
Total fines in the past 3 years (lower is better)$53,565$12,749$30,972Worse
All federal penalties in the past 3 years (lower is better)311Worse

Size

MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Certified beds103111107
Average residents per day949086
Occupancy91.2%81.7%80.9%

Long-stay residents

This facility2.1%Georgia average3.2%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.1%3.2%3.2%Better
Long-stay residents with pressure ulcers (lower is better)5%5.6%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)16.6%19.9%15.4%Worse
Long-stay residents with a urinary tract infection (lower is better)0%2.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.9%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7.7%15.3%13.9%Better
Long-stay residents whose walking worsened (lower is better)7.8%15.2%14.1%Better
Long-stay residents who lose too much weight (lower is better)2.6%5.6%5.2%Better
Long-stay residents with depressive symptoms (lower is better)94.8%11.3%12.8%Worse
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)7.4%20.5%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)25.5%15.8%19%Worse
Long-stay residents given a flu vaccine (higher is better)100%95%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%91.4%93.6%Better

Short-stay residents

This facility1.6%Georgia average2.6%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Georgia and U.S. averages
MeasureThis facilityGeorgia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.6%2.6%1.6%Average
Short-stay residents given a flu vaccine (higher is better)100%78.4%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%80.3%82%Better

Inspection citations

State inspectors cited this home for 29 health deficiencies and 10 fire safety deficiencies in the inspection records CMS currently publishes. 3 citations involved actual harm, including 3 rated "immediate jeopardy".

DateCitationSeverityStatus
January 14, 2026
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected March 19, 2026
January 14, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 19, 2026
January 14, 2026
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected March 19, 2026
January 14, 2026
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected March 19, 2026
January 14, 2026
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected March 19, 2026
August 20, 2025
Complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Tag F0693
D
Potential harm, isolated
Corrected October 1, 2025
August 20, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected October 1, 2025
August 20, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected October 1, 2025
March 7, 2025
Complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
E
Potential harm, pattern
Corrected April 2, 2025
January 9, 2025
Complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 5, 2025
January 9, 2025
Complaint
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected February 5, 2025
October 4, 2023
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies · Tag K0352
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Have properly sized and located compartments to protect residents from smoke.
Smoke Deficiencies · Tag K0371
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Have elevators that firefighters can control in the event of a fire.
Services Deficiencies · Tag K0531
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
J
Immediate jeopardy, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
J
Immediate jeopardy, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Tag F0835
J
Immediate jeopardy, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected November 28, 2023
October 4, 2023
Standard
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607
F
Potential harm, widespread
Corrected November 28, 2023
October 4, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
F
Potential harm, widespread
Corrected November 28, 2023
October 4, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected November 28, 2023
October 4, 2023
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Tag F0760
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected November 28, 2023
October 4, 2023
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected November 28, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 3 federal penalties in the past three years, including $53,565 in fines.

DatePenaltyAmount / length
February 20, 2024Fine$3,798
January 30, 2024Fine$9,116
October 4, 2023Fine$40,651

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
BAKER, D'NAE
Individual
adp of the snfNOT APPLICABLE11/01/2024
BILBO, RICHARD
Individual
adp of the snfNOT APPLICABLE11/20/2024
CONRAD, CAMERON
Individual
adp of the snfNOT APPLICABLE11/01/2024
FORBES, GREGORY
Individual
adp of the snfNOT APPLICABLE11/01/2024
FRINKS, TERENCE
Individual
adp of the snfNOT APPLICABLE11/01/2024
GAFFORD, DEXTER
Individual
adp of the snfNOT APPLICABLE11/01/2024
JOHNSON, JENNIFER
Individual
adp of the snfNOT APPLICABLE11/01/2024
JONES, ANTONIO
Individual
adp of the snfNOT APPLICABLE11/18/2024
JOURNEY OX GA MANAGEMENT LLC
Organization
adp of the snfNOT APPLICABLE11/01/2024
KING, PAUL
Individual
adp of the snfNOT APPLICABLE11/01/2024
MCGUINNESS, BERNARD
Individual
adp of the snfNOT APPLICABLE11/01/2024
OMARA, JODY
Individual
adp of the snfNOT APPLICABLE11/01/2024
ROBINSON, TERENCE
Individual
adp of the snfNOT APPLICABLE11/01/2024
SILLINGS, NIKKI
Individual
adp of the snfNOT APPLICABLE01/13/2025
SUMMIT DECATUR LLC
Organization
adp of the snfNOT APPLICABLE11/01/2024
TRAMMELL, MATTHEW
Individual
adp of the snfNOT APPLICABLE11/01/2024
JOURNEY OX OF GA LLC
Organization
direct ownership interestNOT APPLICABLE11/01/2024
3 BEES HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
AJOJ HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
BEES FAMILY IRREVOCABLE TRUST
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
BLUE OCEAN TRUST
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
JOURNEY OX GA HEALTHCARE HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
MCGUINNESS, BERNARD
Individual
indirect ownership interestNOT APPLICABLE11/01/2024
SHASAM FAMILY TRUST
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
SHASAM HOLDINGS LLC
Organization
indirect ownership interestNOT APPLICABLE11/01/2024
MCGUINNESS, BERNARD
Individual
managing control - governing bodyNOT APPLICABLE11/01/2024
BAKER, D'NAE
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
BILBO, RICHARD
Individual
operational/managerial controlNOT APPLICABLE11/20/2024
CONRAD, CAMERON
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
FORBES, GREGORY
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
FRINKS, TERENCE
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
GAFFORD, DEXTER
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
JOHNSON, JENNIFER
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
JONES, ANTONIO
Individual
operational/managerial controlNOT APPLICABLE11/18/2024
JOURNEY OX GA MANAGEMENT LLC
Organization
operational/managerial controlNOT APPLICABLE11/01/2024
KING, PAUL
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
MCGUINNESS, BERNARD
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
OMARA, JODY
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
ROBINSON, TERENCE
Individual
operational/managerial controlNOT APPLICABLE11/01/2024
SILLINGS, NIKKI
Individual
operational/managerial controlNOT APPLICABLE01/13/2025

Showing 40 of 41 records.

Other nursing homes near Crossings at East Lake of Journey LLC, the

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    1000 Briarcliff Road NE, Atlanta, GA 30306 · 3 mi

    For-profit · 128 beds · Part of Pruitthealth

    ★★★★★3Average
  2. Decatur Center for Nursing and Healing LLC

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    ★★★★★3Average
  3. Harborview Decatur

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    ★★★★★3Average
  4. Glenwood Health Center By Harborview

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    For-profit · 225 beds · Part of Harborview Health Systems

    ★★★★★1Much below average
  5. Parkside at Budd Terrace Operating Company LLC

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    For-profit · 250 beds

    ★★★★★2Below average
  6. Westminster Commons

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    • Abuse citation
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Frequently asked questions

What is Crossings at East Lake of Journey LLC, the's rating?

Crossings at East Lake of Journey LLC, the has 3 out of 5 stars on the CMS overall star rating. The average for Georgia nursing homes is 2.7 stars.

How many inspection citations did Crossings at East Lake of Journey LLC, the receive?

Its most recent standard health inspection found 5 citations, compared with a Georgia average of 5. Every citation is listed on this page with its severity.

Does Crossings at East Lake of Journey LLC, the accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Crossings at East Lake of Journey LLC, the?

It is for profit - limited liability company and part of Journey Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Crossings at East Lake of Journey LLC, the and how do I contact it?

Crossings at East Lake of Journey LLC, the is at 304 Fifth Avenue, Decatur, GA 30030. Phone: (404) 373-6231.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.