nursing home in Panama City, FL
Community Health and Rehabilitation Center
3611 Transmitter Road, Panama City, FL 32404 · (850) 588-4643
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Community Health and Rehabilitation Center at a glance
Community Health and Rehabilitation Center is a 120-bed for-profit nursing home in Panama City, Florida (Bay County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Florida average of 3.3.
Residents receive about 3.7 hours of nursing care per day (0.4 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 28, 2025) found 4 health citations. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.6% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- December 17, 1997
- Resident/family council
- Both
- County
- Bay County
- CMS Certification Number
- 105975
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.72 hrs | 3.82 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.43 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.18 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.52 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 43.6% | 41.4% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 66.7% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 1 | 1 | Worse |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 4 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 17 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 97 | 109 | 86 | |
| Occupancy | 80.8% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 6.1% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 5.6% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 6.8% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.9% | 0.3% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 8% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6.7% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 9.1% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.2% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 5.8% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.7% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.6% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 100% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 10 health deficiencies and 13 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 28, 2025 Fire safety | Have properly sized and located compartments to protect residents from smoke. Smoke Deficiencies · Tag K0371 | D Potential harm, isolated | Corrected November 16, 2025 |
| August 28, 2025 Standard | Provide bedrooms that don't allow residents to see each other when privacy is needed. Environmental Deficiencies · Tag F0914 | D Potential harm, isolated | Corrected November 4, 2025 |
| August 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected November 4, 2025 |
| August 28, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected November 4, 2025 |
| August 28, 2025 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected November 4, 2025 |
| June 6, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected June 26, 2024 |
| June 6, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected June 26, 2024 |
| June 6, 2024 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected July 6, 2024 |
| March 16, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Have properly sized and located compartments to protect residents from smoke. Smoke Deficiencies · Tag K0371 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected April 18, 2023 |
| March 16, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected April 16, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CLEVELAND, JEFFREY Individual | 5% or greater direct ownership interest | 10% | 03/01/2021 |
| FRASER, GEOFFREY Individual | 5% or greater direct ownership interest | 10% | 03/01/2021 |
| GALLAGHER, DUANE Individual | 5% or greater direct ownership interest | 30% | 03/01/2021 |
| QUALITY CARE PROPERTIES LLC Organization | 5% or greater direct ownership interest | 50% | 01/01/2014 |
| MCELHENEY, RANDALL Individual | 5% or greater indirect ownership interest | 50% | 03/01/2021 |
| CLEAR CHOICE HEALTH CARE LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| CLEVELAND, JEFFREY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| FRASER, GEOFFREY Individual | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| GALLAGHER, DUANE Individual | operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| KENNEDY, DEBORAH Individual | operational/managerial control | NOT APPLICABLE | 03/01/2021 |
| MARTIN, MARIANNE Individual | w-2 managing employee | NOT APPLICABLE | 01/01/2014 |
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Frequently asked questions
What is Community Health and Rehabilitation Center's rating?
Community Health and Rehabilitation Center has 4 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Community Health and Rehabilitation Center receive?
Its most recent standard health inspection found 4 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Community Health and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Community Health and Rehabilitation Center?
It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.
Where is Community Health and Rehabilitation Center and how do I contact it?
Community Health and Rehabilitation Center is at 3611 Transmitter Road, Panama City, FL 32404. Phone: (850) 588-4643.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.