nursing home in Jacksonville, FL
Palm Garden of Jacksonville
5725 Spring Park Road, Jacksonville, FL 32216 · (904) 733-6954
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Palm Garden of Jacksonville at a glance
Palm Garden of Jacksonville is a 120-bed for-profit nursing home in Jacksonville, Florida (Duval County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Florida average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (August 28, 2025) found 6 health citations. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 47% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 120
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Palm Garden Health and Rehabilitation
- Medicare-certified since
- March 14, 1990
- Resident/family council
- Both
- County
- Duval County
- CMS Certification Number
- 105682
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.43 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.40 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.13 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.26 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 47% | 41.4% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 46.2% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 43 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 120 | 122 | 107 | |
| Average residents per day | 111 | 109 | 86 | |
| Occupancy | 92.8% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.3% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 5.4% | 4.5% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 0.7% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 2.4% | 0.7% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.5% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.9% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.3% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 2.6% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 17% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 88.9% | 99.2% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 99.8% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 76.5% | 94.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 82.9% | 95.2% | 82% | Average |
Inspection citations
State inspectors cited this home for 23 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm, including 2 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 28, 2025 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Fire safety | Have a battery powered remote alarm panel in a location accessible by operating personnel. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0916 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Standard | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | E Potential harm, pattern | Corrected October 3, 2025 |
| August 28, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected October 3, 2025 |
| August 28, 2025 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Standard | Provide routine and 24-hour emergency dental care for each resident. Quality of Life and Care Deficiencies · Tag F0790 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected October 3, 2025 |
| August 28, 2025 Standard | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. Resident Rights Deficiencies · Tag F0627 | D Potential harm, isolated | Corrected October 3, 2025 |
| September 4, 2024 Complaint | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Nursing and Physician Services Deficiencies · Tag F0711 | D Potential harm, isolated | Corrected October 4, 2024 |
| September 4, 2024 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 4, 2024 |
| September 14, 2023 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected October 14, 2023 |
| September 14, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 14, 2023 |
| September 14, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected October 14, 2023 |
| September 14, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | E Potential harm, pattern | Corrected October 14, 2023 |
| September 14, 2023 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected October 14, 2023 |
| September 14, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected October 14, 2023 |
| September 14, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected October 14, 2023 |
| September 14, 2023 Standard | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected October 14, 2023 |
| September 14, 2023 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected October 14, 2023 |
| November 19, 2021 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | F Potential harm, widespread | Corrected December 21, 2021 |
| November 19, 2021 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | J Immediate jeopardy, isolated | Corrected December 21, 2021 |
| November 19, 2021 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | J Immediate jeopardy, isolated | Corrected February 25, 2022 |
| November 19, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 21, 2021 |
| November 19, 2021 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected December 21, 2021 |
| November 19, 2021 Standard | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected December 21, 2021 |
| November 19, 2021 Standard | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. Quality of Life and Care Deficiencies · Tag F0742 | D Potential harm, isolated | Corrected February 25, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| MCCARVER, PATSY Individual | 5% or greater direct ownership interest | 50% | 11/01/2013 |
| PALM GARDEN HEALTHCARE HOLDINGS, LLC Organization | 5% or greater direct ownership interest | 50% | 11/01/2013 |
| JAMES O. MCCARVER QTIP BUSINESS MARITAL TRUST U/A DATED JUNE 22, 2001, Organization | 5% or greater indirect ownership interest | 38% | 12/23/2014 |
| JAMES O. MCCARVER RESIDUARY TRUST SHARE U/A DATED 06/22/2001 Organization | 5% or greater indirect ownership interest | 8% | 12/23/2014 |
| PATSY E. MCCARVER TRUST U/A DATED JUNE 22, 2001 AS AMENDED, PATSY E Organization | 5% or greater indirect ownership interest | 48% | 11/01/2013 |
| PGJAX RE,LLC Organization | 5% or greater security interest | NOT APPLICABLE | 07/29/2024 |
| REGIONS BANK Organization | 5% or greater security interest | NOT APPLICABLE | 11/01/2013 |
| DEMPS, KENYONN Individual | adp of the snf | NOT APPLICABLE | 04/04/2025 |
| ELRAMADY, DALIA Individual | adp of the snf | NOT APPLICABLE | 08/20/2024 |
| JAMES O. MCCARVER QTIP BUSINESS MARITAL TRUST U/A DATED JUNE 22, 2001, Organization | adp of the snf | NOT APPLICABLE | 11/01/2013 |
| PALM HEALTHCARE MANAGEMENT, LLC Organization | adp of the snf | NOT APPLICABLE | 04/04/2025 |
| PATSY E. MCCARVER TRUST U/A DATED JUNE 22, 2001 AS AMENDED, PATSY E Organization | adp of the snf | NOT APPLICABLE | 11/01/2013 |
| PGJAX RE,LLC Organization | adp of the snf | NOT APPLICABLE | 07/29/2024 |
| BOMBERGER, JEFFREY Individual | corporate officer | NOT APPLICABLE | 10/01/2014 |
| CHALMERS, JAMES Individual | corporate officer | NOT APPLICABLE | 01/01/2015 |
| GREENE, ROBERT Individual | corporate officer | NOT APPLICABLE | 01/01/2015 |
| DEMPS, KENYONN Individual | operational/managerial control | NOT APPLICABLE | 06/14/2021 |
| ELRAMADY, DALIA Individual | operational/managerial control | NOT APPLICABLE | 08/20/2024 |
Other nursing homes near Palm Garden of Jacksonville
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★★★★★2Below averageLife Care Center of Jacksonville
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★★★★★5Much above averageAviata at Jacksonville
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★★★★★3AverageWoodland Grove Healthcare & Rehabilitation Center
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★★★★★5Much above averageVivo Healthcare University
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- Abuse citation
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Frequently asked questions
What is Palm Garden of Jacksonville's rating?
Palm Garden of Jacksonville has 3 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Palm Garden of Jacksonville receive?
Its most recent standard health inspection found 6 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Palm Garden of Jacksonville accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Palm Garden of Jacksonville?
It is for profit - corporation and part of Palm Garden Health and Rehabilitation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Palm Garden of Jacksonville and how do I contact it?
Palm Garden of Jacksonville is at 5725 Spring Park Road, Jacksonville, FL 32216. Phone: (904) 733-6954.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.