nursing home in Jacksonville, FL

Aviata at Harts Harbor

11565 Harts Rd, Jacksonville, FL 32218 · (904) 751-1834

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★3
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Aviata at Harts Harbor at a glance

Aviata at Harts Harbor is a 180-bed for-profit nursing home in Jacksonville, Florida (Duval County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Florida average of 3.3.

Residents receive about 3.3 hours of nursing care per day (0.3 of them from registered nurses), worse than the state average of 3.8 hours.

Its most recent standard health inspection (April 2, 2026) found 6 health citations. The Florida average is 7.1.

It has not received a federal fine in the past three years.

Nursing staff turnover is 33% per year (state average 41.4%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
180
Certified for
Medicare and Medicaid
Chain / affiliated entity
Aviata Health Group
Medicare-certified since
March 1, 1989
Resident/family council
Both
County
Duval County
CMS Certification Number
105632

Ratings

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.3 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.9 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.2 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.6 / 53.8 / 5Better

Staffing

This facility3.33 hrsFlorida average3.82 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.33 hrs3.82 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.34 hrs0.73 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.09 hrs2.31 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.10 hrs3.49 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)33%41.4%45.8%Better
Registered nurse turnover (yearly) (lower is better)33.3%46%42.9%Better
Administrators who left in the past year (lower is better)211Worse

Inspections

This facility6Florida average7U.S. average9
Health citations in the most recent inspection: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)679Better
Citations from complaint investigations (latest cycle) (lower is better)213Better
Weighted health inspection score ⓘ (lower is better)386380.6Better

Penalties

This facility0Florida average1U.S. average1
Fines in the past 3 years: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$24,361$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Certified beds180122107
Average residents per day10310986
Occupancy56.9%88.9%80.9%

Long-stay residents

This facility1.7%Florida average2.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.7%2.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)8.4%4.5%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)6.6%8.6%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0.2%0.7%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.7%0.3%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.5%8.7%13.9%Better
Long-stay residents whose walking worsened (lower is better)9.8%9.5%14.1%Better
Long-stay residents who lose too much weight (lower is better)6%5.5%5.2%Worse
Long-stay residents with depressive symptoms (lower is better)1.1%4.6%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)20.8%14.4%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)10.7%10.5%19%Better
Long-stay residents given a flu vaccine (higher is better)100%99.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%98.2%93.6%Better

Short-stay residents

This facility0%Florida average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Florida and U.S. averages
MeasureThis facilityFlorida avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.5%1.6%Better
Short-stay residents given a pneumonia vaccine (higher is better)100%95.2%82%Better

Inspection citations

State inspectors cited this home for 25 health deficiencies and 27 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
April 2, 2026
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Meet other general requirements.
Construction Deficiencies · Tag K0100
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies · Tag K0321
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies · Tag K0700
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Fire safety
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies · Tag E0004
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies · Tag E0015
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies · Tag E0025
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies · Tag E0030
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies · Tag E0035
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Meet the requirements of an integrated health system.
Emergency Preparedness Deficiencies · Tag E0042
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected May 8, 2026
April 2, 2026
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Standard
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0604
D
Potential harm, isolated
Corrected May 8, 2026
April 2, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 8, 2026
October 22, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected December 22, 2025
October 22, 2025
Complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected December 22, 2025
June 27, 2024
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected August 5, 2024
June 27, 2024
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected August 5, 2024
June 27, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
D
Potential harm, isolated
Corrected August 5, 2024
June 27, 2024
Fire safety
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920
D
Potential harm, isolated
Corrected August 5, 2024
June 27, 2024
Fire safety
Install proper backup exit lighting.
Egress Deficiencies · Tag K0281
D
Potential harm, isolated
Corrected August 5, 2024
June 27, 2024
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
D
Potential harm, isolated
Corrected August 5, 2024
June 27, 2024
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
D
Potential harm, isolated
Corrected August 5, 2024
June 27, 2024
Standard
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Tag F0638
E
Potential harm, pattern
Corrected August 6, 2024
June 27, 2024
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
E
Potential harm, pattern
Corrected August 6, 2024
June 27, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Quality of Life and Care Deficiencies · Tag F0745
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Tag F0759
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Hire a qualified full-time social worker in a facility with more than 120 beds.
Administration Deficiencies · Tag F0850
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected August 6, 2024
June 27, 2024
Standard
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Tag F0925
D
Potential harm, isolated
Corrected August 6, 2024
February 29, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected March 20, 2024
September 13, 2023
Complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0602
E
Potential harm, pattern
Corrected October 12, 2023
June 30, 2022
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected August 1, 2022
June 30, 2022
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected August 1, 2022
June 30, 2022
Standard
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Tag F0688
D
Potential harm, isolated
Corrected August 1, 2022
June 30, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected August 1, 2022
June 30, 2022
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected August 1, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
ASPIRE HEALTHCARE LLC
Organization
adp of the snfNOT APPLICABLE05/01/2025
FRANKLIN, HEATHER
Individual
adp of the snfNOT APPLICABLE05/01/2025
INNOCENT SIMON, JOELLE
Individual
adp of the snfNOT APPLICABLE05/01/2025
FREUND, NOCHUM
Individual
corporate officerNOT APPLICABLE05/01/2025
11565 HARTS ROAD PARENT LLC
Organization
direct ownership interestNOT APPLICABLE05/01/2025
11565 HARTS ROAD HOLDCO LLC
Organization
indirect ownership interestNOT APPLICABLE05/01/2025
DAGAN, AMITAI
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE07/01/2025
GOLDBERGER, ABRAHAM
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE06/29/2025
GOLDBERGER, FAIGY
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE10/27/2025
HERSKOWITZ, ELIEZER
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE06/29/2025
HERSKOWITZ, YAAKOV
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE06/29/2025
TRAVITSKY, AARON
Individual
individual is an owner, partner or trustee of any adp of the snfNOT APPLICABLE06/29/2025
FRANKLIN, HEATHER
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
FREUND, NOCHUM
Individual
operational/managerial controlNOT APPLICABLE05/01/2025
INNOCENT SIMON, JOELLE
Individual
operational/managerial controlNOT APPLICABLE05/01/2025

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Frequently asked questions

What is Aviata at Harts Harbor's rating?

Aviata at Harts Harbor has 4 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.

How many inspection citations did Aviata at Harts Harbor receive?

Its most recent standard health inspection found 6 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.

Does Aviata at Harts Harbor accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Aviata at Harts Harbor?

It is for profit - corporation and part of Aviata Health Group. The ownership section on this page lists the owners and managers reported to CMS.

Where is Aviata at Harts Harbor and how do I contact it?

Aviata at Harts Harbor is at 11565 Harts Rd, Jacksonville, FL 32218. Phone: (904) 751-1834.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.