nursing home in New Port Richey, FL
Heather Hill Healthcare Center
6630 Kentucky Ave, New Port Richey, FL 34653 · (727) 849-6939
★★★★★2
Below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heather Hill Healthcare Center at a glance
Heather Hill Healthcare Center is a 105-bed non-profit nursing home in New Port Richey, Florida (Pasco County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Florida average of 3.3.
Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.8 hours.
Its most recent standard health inspection (June 6, 2024) found 10 health citations. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 38.2% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Other
- Beds
- 105
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Health Services Management
- Medicare-certified since
- May 1, 1979
- Resident/family council
- Resident
- County
- Pasco County
- CMS Certification Number
- 105343
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3.3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 4.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.6 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 2 / 5 | 3.3 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.44 hrs | 3.82 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.57 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.13 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.23 hrs | 3.49 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 38.2% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 46% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 7 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 76.5 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 105 | 122 | 107 | |
| Average residents per day | 91 | 109 | 86 | |
| Occupancy | 86.5% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2% | 2.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 1.5% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 5.7% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.6% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 25.6% | 8.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 24% | 9.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.9% | 5.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.3% | 4.6% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.6% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 22.4% | 10.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 98.3% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 5.1% | 1.5% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 98.4% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97.3% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 25 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 20, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected June 18, 2026 |
| October 22, 2024 Complaint | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Nutrition and Dietary Deficiencies · Tag F0804 | D Potential harm, isolated | Corrected November 22, 2024 |
| June 6, 2024 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 6, 2024 |
| June 6, 2024 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected July 6, 2024 |
| June 6, 2024 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | E Potential harm, pattern | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | E Potential harm, pattern | Corrected July 6, 2024 |
| June 6, 2024 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected July 6, 2024 |
| June 6, 2024 Standard | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected July 6, 2024 |
| June 6, 2024 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 6, 2024 |
| March 16, 2022 Fire safety | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Egress Deficiencies · Tag K0222 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | E Potential harm, pattern | Corrected June 7, 2022 |
| March 16, 2022 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected June 7, 2022 |
| March 16, 2022 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 7, 2022 |
| March 16, 2022 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected June 7, 2022 |
| March 16, 2022 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | D Potential harm, isolated | Corrected April 16, 2022 |
| March 16, 2022 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected June 7, 2022 |
| March 16, 2022 Standard | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Administration Deficiencies · Tag F0868 | D Potential harm, isolated | Corrected June 7, 2022 |
| January 15, 2021 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected February 1, 2021 |
| January 15, 2021 Fire safety | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. Miscellaneous Deficiencies · Tag K0741 | D Potential harm, isolated | Corrected February 1, 2021 |
| January 15, 2021 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected February 9, 2021 |
| January 15, 2021 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected February 9, 2021 |
| January 15, 2021 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected February 9, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HEALTH SERVICES MANAGEMENT, INC. Organization | 5% or greater direct ownership interest | 100% | 10/01/2000 |
| NATIONAL HEALTH INVESTORS, INC. Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/20/2008 |
| NHI-REIT OF FLORIDA, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/20/2008 |
| DILELLA, VINCENT Individual | adp of the snf | NOT APPLICABLE | 07/01/2022 |
| FLORES-DEJESUS, LISA Individual | adp of the snf | NOT APPLICABLE | 08/18/2023 |
| NATIONAL HEALTH INVESTORS, INC. Organization | adp of the snf | NOT APPLICABLE | 02/20/2008 |
| NHI-REIT OF FLORIDA, LLC Organization | adp of the snf | NOT APPLICABLE | 02/20/2008 |
| BAXTER, KEVIN Individual | corporate officer | NOT APPLICABLE | 02/20/2008 |
| FISHER, SCOTT Individual | corporate officer | NOT APPLICABLE | 04/02/2012 |
| JACKSON, BRIAN Individual | corporate officer | NOT APPLICABLE | 02/20/2008 |
| SHATZ, JIM Individual | corporate officer | NOT APPLICABLE | 04/06/2021 |
| WHITE, JOSHUA Individual | corporate officer | NOT APPLICABLE | 02/20/2008 |
| BAXTER, KEVIN Individual | operational/managerial control | NOT APPLICABLE | 02/20/2008 |
| DILELLA, VINCENT Individual | operational/managerial control | NOT APPLICABLE | 07/01/2022 |
| FISHER, SCOTT Individual | operational/managerial control | NOT APPLICABLE | 02/20/2008 |
| FLORES-DEJESUS, LISA Individual | operational/managerial control | NOT APPLICABLE | 08/18/2023 |
| HEALTH SERVICES MANAGEMENT, INC. Organization | operational/managerial control | NOT APPLICABLE | 10/01/2000 |
| JACKSON, BRIAN Individual | operational/managerial control | NOT APPLICABLE | 02/20/2008 |
| SHATZ, JIM Individual | operational/managerial control | NOT APPLICABLE | 02/20/2008 |
| WHITE, JOSHUA Individual | operational/managerial control | NOT APPLICABLE | 02/20/2008 |
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★★★★★1Much below averageMadison Pointe Care Center
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★★★★★3AverageLife Care Center of New Port Richey
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Frequently asked questions
What is Heather Hill Healthcare Center's rating?
Heather Hill Healthcare Center has 2 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Heather Hill Healthcare Center receive?
Its most recent standard health inspection found 10 citations, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Heather Hill Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heather Hill Healthcare Center?
It is non profit - other and part of Health Services Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heather Hill Healthcare Center and how do I contact it?
Heather Hill Healthcare Center is at 6630 Kentucky Ave, New Port Richey, FL 34653. Phone: (727) 849-6939.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.