nursing home in Crestview, FL
Crestview Rehabilitation Center, LLC
1849 First Avenue East, Crestview, FL 32539 · (850) 682-5322
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Crestview Rehabilitation Center, LLC at a glance
Crestview Rehabilitation Center, LLC is a 180-bed for-profit nursing home in Crestview, Florida (Okaloosa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Florida average of 3.3.
Residents receive about 3.7 hours of nursing care per day (0.6 of them from registered nurses), close to the state average of 3.8 hours.
Its most recent standard health inspection (August 21, 2025) found 1 health citation. The Florida average is 7.1.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34.4% per year (state average 41.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 180
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Sovereign Healthcare Holdings
- Medicare-certified since
- November 13, 1968
- Resident/family council
- Resident
- County
- Okaloosa County
- CMS Certification Number
- 105190
Ratings
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.9 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.3 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.2 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.6 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.3 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.70 hrs | 3.82 hrs | 3.86 hrs | Average |
| Registered nurse hours per resident per day (higher is better) | 0.64 hrs | 0.73 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.15 hrs | 2.31 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.37 hrs | 3.49 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 34.4% | 41.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 47.6% | 46% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 1 | 1 | Better |
Inspections
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 7 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 3 | 63 | 80.6 | Better |
Penalties
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $24,361 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 180 | 122 | 107 | |
| Average residents per day | 129 | 109 | 86 | |
| Occupancy | 71.6% | 88.9% | 80.9% |
Long-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5.3% | 2.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.5% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 8.7% | 8.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 0.7% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.3% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 3.2% | 8.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 2.1% | 9.5% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.1% | 5.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 18.4% | 4.6% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.4% | 14.4% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 8.5% | 10.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 99.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Florida avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 94.7% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.2% | 95.2% | 82% | Better |
Inspection citations
State inspectors cited this home for 4 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| August 21, 2025 Fire safety | Have properly sized and located compartments to protect residents from smoke. Smoke Deficiencies · Tag K0371 | D Potential harm, isolated | Corrected October 17, 2025 |
| August 21, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected October 17, 2025 |
| August 21, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected October 17, 2025 |
| May 2, 2024 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected July 1, 2024 |
| May 2, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected July 1, 2024 |
| March 2, 2023 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected March 17, 2023 |
| March 2, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected March 17, 2023 |
| March 2, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected March 17, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CRESTVIEW MANOR, INC . Organization | 5% or greater security interest | NOT APPLICABLE | 06/01/2013 |
| HSP PANHANDLE, LLC Organization | 5% or greater security interest | NOT APPLICABLE | 06/01/2013 |
| ORIX REAL ESTATE CAPITAL LLC Organization | 5% or greater security interest | NOT APPLICABLE | 01/01/2025 |
| BLAKELY, DANIEL Individual | adp of the snf | NOT APPLICABLE | 01/20/2020 |
| BROWN, FATE Individual | adp of the snf | NOT APPLICABLE | 05/01/2017 |
| CHERY, DAWN Individual | adp of the snf | NOT APPLICABLE | 06/08/2017 |
| CRESTVIEW MANOR, INC . Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| CRONQUIST, ROYCE Individual | adp of the snf | NOT APPLICABLE | 02/01/2018 |
| DONCHEY, STEVEN Individual | adp of the snf | NOT APPLICABLE | 04/01/2025 |
| FORVIS MAZARS LLP Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| HSP PANHANDLE, LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| KAAR, SUSAN Individual | adp of the snf | NOT APPLICABLE | 10/01/2003 |
| KELLY, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 02/01/2018 |
| MANGINE, JOHN Individual | adp of the snf | NOT APPLICABLE | 06/25/2012 |
| MELTON, DONALD Individual | adp of the snf | NOT APPLICABLE | 02/15/2009 |
| NOTERMANN, WILLIAM Individual | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| PH-JN, LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| PH-MC, LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 12/03/2025 |
| SOVEREIGN HEALTHCARE DISBURSEMENTS LLC Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| WDW TRUST Organization | adp of the snf | NOT APPLICABLE | 06/01/2013 |
| SOVEREIGN HEALTHCARE HOLDINGS LLC Organization | direct ownership interest | NOT APPLICABLE | 02/01/2012 |
| CRONQUIST 2015 FAMILY TR Organization | indirect ownership interest | NOT APPLICABLE | 12/31/2015 |
| JOHN J NOTERMANN BUSINESS TR Organization | indirect ownership interest | NOT APPLICABLE | 11/12/2017 |
| MANGINE, JOHN Individual | indirect ownership interest | NOT APPLICABLE | 06/25/2012 |
| NOTERMANN, BRENDA Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 12/03/2025 |
| BROWN, FATE Individual | managing control - governing body | NOT APPLICABLE | 05/01/2017 |
| CHERY, DAWN Individual | managing control - governing body | NOT APPLICABLE | 06/08/2017 |
| KAAR, SUSAN Individual | managing control - governing body | NOT APPLICABLE | 10/01/2003 |
| BLAKELY, DANIEL Individual | operational/managerial control | NOT APPLICABLE | 01/20/2020 |
| CRONQUIST, ROYCE Individual | operational/managerial control | NOT APPLICABLE | 02/01/2018 |
| DONCHEY, STEVEN Individual | operational/managerial control | NOT APPLICABLE | 04/01/2025 |
| MANGINE, JOHN Individual | operational/managerial control | NOT APPLICABLE | 06/25/2012 |
| MELTON, DONALD Individual | operational/managerial control | NOT APPLICABLE | 02/15/2009 |
| NOTERMANN, WILLIAM Individual | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
| SOUTHERN HEALTHCARE MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 06/01/2013 |
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★★★★★5Much above averageFlorala Health and Rehabilitation LLC
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★★★★★3AverageWestwood Nursing and Rehabilitation Center
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Frequently asked questions
What is Crestview Rehabilitation Center, LLC's rating?
Crestview Rehabilitation Center, LLC has 5 out of 5 stars on the CMS overall star rating. The average for Florida nursing homes is 3.3 stars.
How many inspection citations did Crestview Rehabilitation Center, LLC receive?
Its most recent standard health inspection found 1 citation, compared with a Florida average of 7.1. Every citation is listed on this page with its severity.
Does Crestview Rehabilitation Center, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Crestview Rehabilitation Center, LLC?
It is for profit - corporation and part of Sovereign Healthcare Holdings. The ownership section on this page lists the owners and managers reported to CMS.
Where is Crestview Rehabilitation Center, LLC and how do I contact it?
Crestview Rehabilitation Center, LLC is at 1849 First Avenue East, Crestview, FL 32539. Phone: (850) 682-5322.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.