nursing home in Durham, CT
Twin Maples Healthcare, INC
809 New Haven Road #R, Durham, CT 06422 · (860) 349-1041
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Maples Healthcare, INC at a glance
Twin Maples Healthcare, INC is a 44-bed for-profit nursing home in Durham, Connecticut (Lower Ct River Vly County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Connecticut average of 3.
Residents receive about 3.2 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 3.7 hours.
Its most recent standard health inspection (May 22, 2025) found 10 health citations. The Connecticut average is 13.
Federal regulators fined it 1 time in the past three years, totaling $24,928.
Nursing staff turnover is 35.3% per year (state average 37.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 44
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- March 1, 2003
- Resident/family council
- Resident
- CMS Certification Number
- 075431
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.4 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.18 hrs | 3.73 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.80 hrs | 0.69 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.97 hrs | 2.22 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.77 hrs | 3.37 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 35.3% | 37.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 10 | 13 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 4 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 62 | 80.8 | 80.6 | Better |
Penalties
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $24,928 | $23,730 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 44 | 118 | 107 | |
| Average residents per day | 43 | 103 | 86 | |
| Occupancy | 97.5% | 88.3% | 80.9% |
Long-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 9.1% | 3.5% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 2% | 4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 21.9% | 17.8% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0.6% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 3.6% | 0.7% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.7% | 18% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 15.4% | 16.4% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 4.7% | 6.5% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0.6% | 22.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.5% | 17.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24% | 24.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.6% | 88.6% | 93.6% | Average |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| February 19, 2026 Complaint | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Resident Rights Deficiencies · Tag F0585 | D Potential harm, isolated | Corrected March 18, 2026 |
| October 9, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected December 5, 2025 |
| October 9, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected October 21, 2025 |
| July 3, 2025 Complaint | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Nutrition and Dietary Deficiencies · Tag F0808 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 22, 2025 Standard | Observe each nurse aide's job performance and give regular training. Nursing and Physician Services Deficiencies · Tag F0730 | E Potential harm, pattern | Corrected June 9, 2025 |
| May 22, 2025 Standard | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. Quality of Life and Care Deficiencies · Tag F0678 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 22, 2025 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 22, 2025 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 22, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 22, 2025 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected June 9, 2025 |
| May 22, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected June 9, 2025 |
| November 12, 2024 Complaint | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Resident Assessment and Care Planning Deficiencies · Tag F0636 | E Potential harm, pattern | Corrected December 3, 2024 |
| August 13, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 30, 2024 |
| February 2, 2024 Complaint | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected February 20, 2024 |
| February 2, 2024 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected February 20, 2024 |
| June 22, 2023 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | D Potential harm, isolated | Corrected July 27, 2023 |
| June 22, 2023 Fire safety | Install emergency lighting that can last at least 1 1/2 hours. Egress Deficiencies · Tag K0291 | D Potential harm, isolated | Corrected July 27, 2023 |
| June 22, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected July 27, 2023 |
| June 22, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected August 9, 2023 |
| June 22, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 8, 2023 |
| June 22, 2023 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Provide special eating equipment and utensils for residents who need them and appropriate assistance. Nutrition and Dietary Deficiencies · Tag F0810 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. Pharmacy Service Deficiencies · Tag F0756 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected August 9, 2023 |
| June 22, 2023 Standard | Have enough backup water supply for essential areas of the nursing home. Environmental Deficiencies · Tag F0922 | C No harm, widespread | Corrected August 9, 2023 |
| July 14, 2021 Fire safety | Have exits that are accessible at all times. Egress Deficiencies · Tag K0271 | D Potential harm, isolated | Corrected July 26, 2021 |
| July 14, 2021 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected July 30, 2021 |
| July 2, 2019 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | D Potential harm, isolated | Corrected July 29, 2019 |
| July 2, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected July 22, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $24,928 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| October 9, 2025 | Fine | $24,928 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CARON, JOHN Individual | adp of the snf | NOT APPLICABLE | 04/06/2022 |
| JACKSON, SHELLEY Individual | adp of the snf | NOT APPLICABLE | 10/01/1997 |
| JACKSON, THEODORE Individual | adp of the snf | NOT APPLICABLE | 10/01/1997 |
| WALALIYADDA, ANURUDDHA Individual | adp of the snf | NOT APPLICABLE | 03/25/2025 |
| JACKSON, SHELLEY Individual | corporate officer | NOT APPLICABLE | 10/01/1997 |
| JACKSON, THEODORE Individual | corporate officer | NOT APPLICABLE | 10/01/1997 |
| JACKSON, SHELLEY Individual | direct ownership interest | NOT APPLICABLE | 10/01/1997 |
| JACKSON, THEODORE Individual | direct ownership interest | NOT APPLICABLE | 10/01/1997 |
| JACKSON, SHELLEY Individual | managing control - governing body | NOT APPLICABLE | 10/01/1997 |
| JACKSON, THEODORE Individual | managing control - governing body | NOT APPLICABLE | 10/01/1997 |
| CARON, JOHN Individual | operational/managerial control | NOT APPLICABLE | 04/06/2022 |
| D'AMICO, MICHELE Individual | operational/managerial control | NOT APPLICABLE | 01/13/1997 |
| JACKSON, SHELLEY Individual | operational/managerial control | NOT APPLICABLE | 10/01/1997 |
| JACKSON, THEODORE Individual | operational/managerial control | NOT APPLICABLE | 10/01/1997 |
| WALALIYADDA, ANURUDDHA Individual | operational/managerial control | NOT APPLICABLE | 11/01/2016 |
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★★★★★4Above averageApple Rehab Middletown
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★★★★★3AverageRegency House Nursing and Rehabilitation Center
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- CMS high performer
★★★★★5Much above averageWadsworth Glen Health Care and Rehabilitation Cent
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- Abuse citation
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Frequently asked questions
What is Twin Maples Healthcare, INC's rating?
Twin Maples Healthcare, INC has 3 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.
How many inspection citations did Twin Maples Healthcare, INC receive?
Its most recent standard health inspection found 10 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.
Does Twin Maples Healthcare, INC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Maples Healthcare, INC?
It is for profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Maples Healthcare, INC and how do I contact it?
Twin Maples Healthcare, INC is at 809 New Haven Road #R, Durham, CT 06422. Phone: (860) 349-1041.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.