nursing home in New Milford, CT
Village Crest Center for Health & Rehabilitation
19 Poplar Street, New Milford, CT 06776 · (860) 354-9365
★★★★★4
Above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★3
- Staffing★★★★★3
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Village Crest Center for Health & Rehabilitation at a glance
Village Crest Center for Health & Rehabilitation is a 95-bed for-profit nursing home in New Milford, Connecticut (NW Hills County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Connecticut average of 3.
Residents receive about 3.6 hours of nursing care per day (0.5 of them from registered nurses), close to the state average of 3.7 hours.
Its most recent standard health inspection (May 6, 2025) found 13 health citations. The Connecticut average is 13.
Federal regulators fined it 2 times in the past three years, totaling $24,418.
Nursing staff turnover is 40% per year (state average 37.4%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 95
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- National Health Care Associates
- Medicare-certified since
- September 2, 1971
- Resident/family council
- Resident
- County
- NW Hills County
- CMS Certification Number
- 075208
Ratings
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 3 / 5 | 2.7 / 5 | 2.8 / 5 | Average |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.2 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.6 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 3.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 4 / 5 | 3.7 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.62 hrs | 3.73 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.48 hrs | 0.69 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.22 hrs | 2.22 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.42 hrs | 3.37 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 40% | 37.4% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 33.3% | 38.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 13 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 72 | 80.8 | 80.6 | Better |
Penalties
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $24,418 | $23,730 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 2 | 1 | 1 | Worse |
Size
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 95 | 118 | 107 | |
| Average residents per day | 86 | 103 | 86 | |
| Occupancy | 90.9% | 88.3% | 80.9% |
Long-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 1.5% | 3.5% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.9% | 4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 14.2% | 17.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.8% | 1.5% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.7% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 9.8% | 18% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 6% | 16.4% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 8.6% | 6.5% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 39.1% | 22.3% | 12.8% | Worse |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 16.7% | 17.6% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 24.5% | 24.7% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 98.6% | 93.5% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 96.2% | 88.6% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Connecticut avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 82.6% | 69.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 86% | 71.8% | 82% | Average |
Inspection citations
State inspectors cited this home for 26 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| May 6, 2025 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected May 9, 2025 |
| May 6, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected May 9, 2025 |
| May 6, 2025 Fire safety | Meet other general requirements that are deficient. Services Deficiencies · Tag K0500 | D Potential harm, isolated | Corrected May 9, 2025 |
| May 6, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected July 16, 2025 |
| May 6, 2025 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | E Potential harm, pattern | Corrected July 16, 2025 |
| May 6, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 16, 2025 |
| May 6, 2025 Standard | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Infection Control Deficiencies · Tag F0887 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Provide for the safe, appropriate administration of IV fluids for a resident when needed. Quality of Life and Care Deficiencies · Tag F0694 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. Resident Assessment and Care Planning Deficiencies · Tag F0635 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 16, 2025 |
| May 6, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | C No harm, widespread | Corrected July 16, 2025 |
| May 6, 2025 Standard | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Environmental Deficiencies · Tag F0921 | B No harm, pattern | Corrected July 16, 2025 |
| May 6, 2025 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | B No harm, pattern | Corrected July 16, 2025 |
| September 19, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected October 23, 2024 |
| September 19, 2024 Complaint | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | D Potential harm, isolated | Corrected October 23, 2024 |
| September 19, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 13, 2024 |
| September 19, 2024 Complaint | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | D Potential harm, isolated | Corrected October 23, 2024 |
| July 13, 2023 Fire safety | Meet requirements for the installation and maintenance of electrical systems. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911 | D Potential harm, isolated | Corrected July 28, 2023 |
| July 13, 2023 Standard | Make sure that a working call system is available in each resident's bathroom and bathing area. Environmental Deficiencies · Tag F0919 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Quality of Life and Care Deficiencies · Tag F0693 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | D Potential harm, isolated | Corrected September 25, 2023 |
| July 13, 2023 Standard | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Resident Rights Deficiencies · Tag F0568 | B No harm, pattern | Corrected October 23, 2023 |
| June 23, 2021 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected July 9, 2021 |
| June 23, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected July 28, 2021 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 2 federal penalties in the past three years, including $24,418 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| May 6, 2025 | Fine | $16,400 |
| September 19, 2024 | Fine | $8,018 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BNB HEALTH CARE FUNDS LLC Organization | 5% or greater direct ownership interest | 7% | 12/31/2012 |
| COHEN, DAVID Individual | 5% or greater direct ownership interest | 7% | 06/04/2007 |
| EDSR ASSOCIATES, LLC Organization | 5% or greater direct ownership interest | 31% | 12/01/2020 |
| FUCHS, MORRIS Individual | 5% or greater direct ownership interest | 8% | 06/04/2007 |
| GOLDENBERG, CHAIM Individual | 5% or greater direct ownership interest | 5% | 06/04/2007 |
| LIPMAN, MICHAEL Individual | 5% or greater direct ownership interest | 5% | 06/04/2007 |
| MANELA, MAGDA Individual | 5% or greater direct ownership interest | 5% | 06/04/2007 |
| ROBERTS, TZIVY Individual | 5% or greater direct ownership interest | 7% | 03/01/2014 |
| OSTREICHER, MARVIN Individual | corporate director | NOT APPLICABLE | 09/01/2007 |
| BOKOW, BARRY Individual | general partnership interest | NOT APPLICABLE | 09/01/2007 |
| DAVID, ALBERT Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| EISEN, MORDECHAI Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| ESTATE OF TALI SKOCZYLAS Organization | general partnership interest | NOT APPLICABLE | 01/22/2020 |
| GEFFNER, IRA Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| LAUFER, SCHMUEL Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| NEUMAN, GERALD Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| POLLACK, NATHAN Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| SENGA TRUST Organization | general partnership interest | NOT APPLICABLE | 09/10/2021 |
| SHAYA-MOGRABY, MOSHE Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| SKOCZYLAS, JOSEF Individual | general partnership interest | NOT APPLICABLE | 06/04/2007 |
| FLAHERTY, TIMOTHY Individual | w-2 managing employee | NOT APPLICABLE | 12/31/2021 |
Other nursing homes near Village Crest Center for Health & Rehabilitation
Candlewood Rehabilitation and Healthcare Center
30 Park Lane East, New Milford, CT 06776 · 1 mi
For-profit · 148 beds
★★★★★3AverageThe Grand Rehabilitation and Nursing at Pawling
9 Reservoir Road, Pawling, NY 12564 · 9.3 mi
For-profit · 122 beds · Part of The Grand Healthcare
★★★★★2Below averageBethel Health Care Center
13 Park Lawn Drive, Bethel, CT 06801 · 11 mi
For-profit · 161 beds · Part of National Health Care Associates
★★★★★4Above average- ★★★★★4Above average
Lutheran Home of Southbury INC
990 North Main Street, Southbury, CT 06488 · 11.6 mi
Non-profit · 120 beds
★★★★★3Average- ★★★★★4Above average
Frequently asked questions
What is Village Crest Center for Health & Rehabilitation's rating?
Village Crest Center for Health & Rehabilitation has 4 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.
How many inspection citations did Village Crest Center for Health & Rehabilitation receive?
Its most recent standard health inspection found 13 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.
Does Village Crest Center for Health & Rehabilitation accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Village Crest Center for Health & Rehabilitation?
It is for profit - corporation and part of National Health Care Associates. The ownership section on this page lists the owners and managers reported to CMS.
Where is Village Crest Center for Health & Rehabilitation and how do I contact it?
Village Crest Center for Health & Rehabilitation is at 19 Poplar Street, New Milford, CT 06776. Phone: (860) 354-9365.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.