nursing home in Norwich, CT

Norwich Sub-Acute and Nursing

93 West Town Street, Norwich, CT 06360 · (860) 889-2614

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★2
  • Quality measures★★★★★3

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Norwich Sub-Acute and Nursing at a glance

Norwich Sub-Acute and Nursing is a 120-bed for-profit nursing home in Norwich, Connecticut (Southeastern Ct County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the Connecticut average of 3.

Residents receive about 3.3 hours of nursing care per day (0.7 of them from registered nurses), worse than the state average of 3.7 hours.

Its most recent standard health inspection (March 22, 2023) found 11 health citations. The Connecticut average is 13.

Federal regulators fined it 2 times in the past three years, totaling $47,483.

Nursing staff turnover is 37.6% per year (state average 37.4%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
120
Certified for
Medicare and Medicaid
Medicare-certified since
January 1, 1967
Resident/family council
Resident
County
Southeastern Ct County
CMS Certification Number
075079

Ratings

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 52.7 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)2 / 53.2 / 52.9 / 5Worse
Quality measures rating ⓘ (higher is better)3 / 53.6 / 53.6 / 5Worse
Long-stay quality rating (higher is better)3 / 53.4 / 53.8 / 5Worse
Short-stay (rehab) quality rating (higher is better)3 / 53.7 / 53.3 / 5Average

Staffing

This facility3.33 hrsConnecticut average3.73 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.33 hrs3.73 hrs3.86 hrsWorse
Registered nurse hours per resident per day (higher is better)0.69 hrs0.69 hrs0.69 hrsAverage
Nurse aide hours per resident per day (higher is better)1.93 hrs2.22 hrs2.32 hrsWorse
Weekend nurse staff hours per resident per day (higher is better)3.05 hrs3.37 hrs3.42 hrsWorse
Nursing staff turnover (yearly) (lower is better)37.6%37.4%45.8%Better
Registered nurse turnover (yearly) (lower is better)47.1%38.6%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility11Connecticut average13U.S. average9
Health citations in the most recent inspection: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)11139Worse
Citations from complaint investigations (latest cycle) (lower is better)133Better
Weighted health inspection score ⓘ (lower is better)4980.880.6Better

Penalties

This facility2Connecticut average1U.S. average1
Fines in the past 3 years: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)211Worse
Total fines in the past 3 years (lower is better)$47,483$23,730$30,972Worse
All federal penalties in the past 3 years (lower is better)211Worse

Size

MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Certified beds120118107
Average residents per day10310386
Occupancy85.8%88.3%80.9%

Long-stay residents

This facility1.8%Connecticut average3.5%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.8%3.5%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.6%4%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)9.8%17.8%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%1.5%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)1.9%0.7%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)18.6%18%13.9%Worse
Long-stay residents whose walking worsened (lower is better)20.1%16.4%14.1%Worse
Long-stay residents who lose too much weight (lower is better)4.4%6.5%5.2%Better
Long-stay residents with depressive symptoms (lower is better)9.7%22.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)18.9%17.6%19.5%Average
Long-stay residents with new or worse incontinence (lower is better)21.8%24.7%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.9%93.5%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)98.5%88.6%93.6%Better

Short-stay residents

This facility1%Connecticut average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Connecticut and U.S. averages
MeasureThis facilityConnecticut avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1%1.5%1.6%Better
Short-stay residents given a flu vaccine (higher is better)91.5%69.7%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)68.4%71.8%82%Worse

Inspection citations

State inspectors cited this home for 23 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. 4 citations involved actual harm.

DateCitationSeverityStatus
June 4, 2026
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected June 4, 2026
October 15, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected October 16, 2025
July 30, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected August 13, 2025
June 9, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
G
Actual harm, isolated
Corrected August 13, 2025
June 9, 2025
Complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected August 13, 2025
June 9, 2025
Complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Tag F0658
D
Potential harm, isolated
Corrected August 13, 2025
May 17, 2024
Complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected May 3, 2024
March 22, 2023
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected May 2, 2023
March 22, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
D
Potential harm, isolated
Corrected May 2, 2023
March 22, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected May 2, 2023
March 22, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected June 14, 2023
March 22, 2023
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected June 14, 2023
March 22, 2023
Standard
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Tag F0561
D
Potential harm, isolated
Corrected June 14, 2023
March 22, 2023
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected June 14, 2023
March 22, 2023
Standard
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Tag F0687
D
Potential harm, isolated
Corrected June 14, 2023
March 22, 2023
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected June 14, 2023
March 22, 2023
Standard
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies · Tag F0838
C
No harm, widespread
Corrected June 14, 2023
March 22, 2023
Standard
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Tag F0732
B
No harm, pattern
Corrected June 14, 2023
March 22, 2023
Standard
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Tag F0625
B
No harm, pattern
Corrected June 14, 2023
March 22, 2023
Standard
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Tag F0947
B
No harm, pattern
Corrected June 14, 2023
February 21, 2020
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected March 5, 2021
February 21, 2020
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
E
Potential harm, pattern
Corrected March 5, 2021
February 21, 2020
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
E
Potential harm, pattern
Corrected March 5, 2021
February 21, 2020
Standard
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610
D
Potential harm, isolated
Corrected April 3, 2020
February 21, 2020
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected April 3, 2020
February 21, 2020
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected April 3, 2020
February 21, 2020
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected April 3, 2020
February 21, 2020
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 3, 2020
January 14, 2019
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected February 20, 2019
January 14, 2019
Standard
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Tag F0585
D
Potential harm, isolated
Corrected February 8, 2019

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 2 federal penalties in the past three years, including $47,483 in fines.

DatePenaltyAmount / length
October 15, 2025Fine$15,106
June 9, 2025Fine$32,377

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
MIRLIS CHILDREN TRUST
Organization
5% or greater direct ownership interest100%02/01/2022
MIRLIS, ELIYAHU
Individual
corporate officerNOT APPLICABLE02/01/2022
ROSE, NATHAN
Individual
corporate officerNOT APPLICABLE02/01/2022
ROSE, NATHAN
Individual
operational/managerial controlNOT APPLICABLE02/01/2022
MILLER, JOHN
Individual
w-2 managing employeeNOT APPLICABLE06/30/2017

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    ★★★★★3Average
  2. Douglas Manor

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    ★★★★★1Much below average
  3. Greentree Manor Nursing and Rehabilitation Center

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    • Abuse citation
    ★★★★★1Much below average
  4. Complete Care at Harrington Court

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    ★★★★★2Below average
  5. Apple Rehab Colchester

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  6. Saint Josephs Living Center INC

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All nursing homes in Norwich, CT · Compare side by side

Frequently asked questions

What is Norwich Sub-Acute and Nursing's rating?

Norwich Sub-Acute and Nursing has 4 out of 5 stars on the CMS overall star rating. The average for Connecticut nursing homes is 3 stars.

How many inspection citations did Norwich Sub-Acute and Nursing receive?

Its most recent standard health inspection found 11 citations, compared with a Connecticut average of 13. Every citation is listed on this page with its severity.

Does Norwich Sub-Acute and Nursing accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Norwich Sub-Acute and Nursing?

It is for profit - limited liability company. The ownership section on this page lists the owners and managers reported to CMS.

Where is Norwich Sub-Acute and Nursing and how do I contact it?

Norwich Sub-Acute and Nursing is at 93 West Town Street, Norwich, CT 06360. Phone: (860) 889-2614.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.