nursing home in El Cajon, CA

The Royal Home

12436 Royal Road, El Cajon, CA 92021 · (619) 443-3886

★★★★★4
Above average
CMS overall star rating
  • Health inspections★★★★★3
  • Staffing★★★★★4
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

The Royal Home at a glance

The Royal Home is a 19-bed for-profit nursing home in El Cajon, California (San Diego County).

CMS gives it 4 out of 5 stars on its overall star rating, better than the California average of 3.2.

Residents receive about 4.2 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (December 3, 2025) found 9 health citations. The California average is 15.5.

It has not received a federal fine in the past three years.

Nursing staff turnover is 73.9% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Individual
Beds
19
Certified for
Medicaid
Medicare-certified since
July 1, 1975
Resident/family council
Resident
County
San Diego County
CMS Certification Number
05A192

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)4 / 53.2 / 53 / 5Better
Health inspection rating ⓘ (higher is better)3 / 52.8 / 52.8 / 5Average
Staffing rating ⓘ (higher is better)4 / 53.3 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better

Staffing

This facility4.18 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.18 hrs4.52 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.57 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.49 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.79 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)73.9%36.7%45.8%Worse

Inspections

This facility9California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)9169Average
Citations from complaint investigations (latest cycle) (lower is better)043Better
Weighted health inspection score ⓘ (lower is better)84105.880.6Average

Penalties

This facility0California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)011Better
Total fines in the past 3 years (lower is better)$0$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds1999107
Average residents per day148886
Occupancy75.3%88.4%80.9%

Long-stay residents

This facility0%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)0%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)0%4.3%4.6%Better
Long-stay residents with a urinary tract infection (lower is better)1.5%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)5.9%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)4.2%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)0%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)15.2%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)4.9%10.2%19%Better
Long-stay residents given a pneumonia vaccine (higher is better)89.6%98.6%93.6%Average

Inspection citations

State inspectors cited this home for 31 health deficiencies and 26 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
December 3, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Deficient, Provider has no plan of correction
December 3, 2025
Fire safety
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies · Tag K0372
F
Potential harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
D
Potential harm, isolated
Corrected December 30, 2025
December 3, 2025
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected December 30, 2025
December 3, 2025
Fire safety
Install an approved automatic sprinkler system.
Smoke Deficiencies · Tag K0351
D
Potential harm, isolated
Corrected December 30, 2025
December 3, 2025
Fire safety
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0911
D
Potential harm, isolated
Corrected December 30, 2025
December 3, 2025
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
D
Potential harm, isolated
Corrected December 30, 2025
December 3, 2025
Fire safety
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies · Tag E0013
C
No harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies · Tag E0020
C
No harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies · Tag E0031
C
No harm, widespread
Corrected December 30, 2025
December 3, 2025
Fire safety
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies · Tag K0232
B
No harm, pattern
Deficient, Provider has no plan of correction
December 3, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected December 6, 2025
December 3, 2025
Standard
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies · Tag F0801
F
Potential harm, widespread
Corrected December 6, 2025
December 3, 2025
Standard
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Tag F0727
F
Potential harm, widespread
Corrected December 6, 2025
December 3, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected December 6, 2025
December 3, 2025
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
E
Potential harm, pattern
Corrected December 6, 2025
December 3, 2025
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
D
Potential harm, isolated
Corrected December 6, 2025
December 3, 2025
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected December 6, 2025
December 3, 2025
Standard
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies · Tag F0911
B
No harm, pattern
Corrected December 6, 2025
December 3, 2025
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected December 6, 2025
December 15, 2023
Fire safety
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies · Tag K0345
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
E
Potential harm, pattern
Corrected January 17, 2024
December 15, 2023
Fire safety
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies · Tag E0037
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Fire safety
Use approved construction type or materials.
Construction Deficiencies · Tag K0161
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Fire safety
Meet fire sprinkler requirement for tall buildings.
Miscellaneous Deficiencies · Tag K0400
C
No harm, widespread
Corrected January 17, 2024
December 15, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Standard
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Tag F0802
F
Potential harm, widespread
Corrected January 17, 2024
December 15, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
E
Potential harm, pattern
Corrected January 17, 2024
December 15, 2023
Standard
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Tag F0584
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Tag F0644
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Tag F0756
D
Potential harm, isolated
Corrected January 17, 2024
December 15, 2023
Standard
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies · Tag F0911
B
No harm, pattern
Corrected January 17, 2024
December 15, 2023
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected January 17, 2024
February 11, 2022
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
F
Potential harm, widespread
Corrected April 5, 2022
February 11, 2022
Fire safety
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies · Tag E0039
F
Potential harm, widespread
Corrected April 5, 2022
February 11, 2022
Fire safety
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies · Tag E0006
E
Potential harm, pattern
Corrected April 5, 2022
February 11, 2022
Fire safety
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies · Tag E0032
D
Potential harm, isolated
Corrected April 5, 2022
February 11, 2022
Fire safety
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923
D
Potential harm, isolated
Corrected April 5, 2022
February 11, 2022
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected April 5, 2022
February 11, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
F
Potential harm, widespread
Corrected February 24, 2022
February 11, 2022
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Tag F0883
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Tag F0791
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Tag F0867
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected February 24, 2022
February 11, 2022
Standard
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Environmental Deficiencies · Tag F0912
B
No harm, pattern
Corrected February 24, 2022
February 11, 2022
Standard
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies · Tag F0911
B
No harm, pattern
Corrected February 24, 2022

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince

ownership data not available

Other nursing homes near The Royal Home

  1. Country Hills Post Acute

    1580 Broadway, El Cajon, CA 92021 · 1.1 mi

    For-profit · 305 beds · Part of Pacs Group

    ★★★★★1Much below average
  2. Granite Hills Healthcare & Wellness Centre, LLC

    1340 E Madison Ave, El Cajon, CA 92021 · 1.8 mi

    For-profit · 99 beds

    ★★★★★2Below average
  3. Cottonwood Canyon Healthcare Center

    1391 Madison Avenue, El Cajon, CA 92021 · 1.8 mi

    For-profit · 96 beds · Part of Pacs Group

    ★★★★★3Average
  4. Bradley Court

    675 E Bradley, El Cajon, CA 92021 · 1.8 mi

    For-profit · 56 beds · Part of Generations Healthcare

    • CMS high performer
    ★★★★★5Much above average
  5. Lakeside Special Care Center

    11962 Woodside Avenue, Lakeside, CA 92040 · 2.3 mi

    For-profit · 94 beds · Part of Generations Healthcare

    • CMS high performer
    ★★★★★5Much above average
  6. Villa Las Palmas Healthcare Center

    622 South Anza Street, El Cajon, CA 92020 · 3 mi

    For-profit · 151 beds · Part of Pacs Group

    ★★★★★3Average

All nursing homes in El Cajon, CA · Compare side by side

Frequently asked questions

What is The Royal Home's rating?

The Royal Home has 4 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did The Royal Home receive?

Its most recent standard health inspection found 9 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does The Royal Home accept Medicare and Medicaid?

CMS lists it as certified for: Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns The Royal Home?

It is for profit - individual. The ownership section on this page lists the owners and managers reported to CMS.

Where is The Royal Home and how do I contact it?

The Royal Home is at 12436 Royal Road, El Cajon, CA 92021. Phone: (619) 443-3886.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.