nursing home in Westminster, CA

Mission Palms Healthcare Center

240 Hospital Circle, Westminster, CA 92683 · (714) 892-6686

★★★★★3
Average
CMS overall star rating
  • Health inspections★★★★★2
  • Staffing★★★★★3
  • Quality measures★★★★★5

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Mission Palms Healthcare Center at a glance

Mission Palms Healthcare Center is a 99-bed for-profit nursing home in Westminster, California (Orange County).

CMS gives it 3 out of 5 stars on its overall star rating, close to the California average of 3.2.

Residents receive about 4.1 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4.5 hours.

Its most recent standard health inspection (April 24, 2026) found 21 health citations. The California average is 15.5.

Federal regulators fined it 1 time in the past three years, totaling $13,923.

Nursing staff turnover is 16.3% per year (state average 36.7%).

Facility details

Type
Nursing home
Ownership
For Profit - Corporation
Beds
99
Certified for
Medicare and Medicaid
Chain / affiliated entity
Aspen Skilled Healthcare
Medicare-certified since
February 22, 1971
Resident/family council
Resident
County
Orange County
CMS Certification Number
056271

Ratings

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)3 / 53.2 / 53 / 5Average
Health inspection rating ⓘ (higher is better)2 / 52.8 / 52.8 / 5Worse
Staffing rating ⓘ (higher is better)3 / 53.3 / 52.9 / 5Average
Quality measures rating ⓘ (higher is better)5 / 54.1 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.4 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)5 / 53.6 / 53.3 / 5Better

Staffing

This facility4.12 hrsCalifornia average4.52 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)4.12 hrs4.52 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.44 hrs0.67 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)2.48 hrs2.65 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.83 hrs4.09 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)16.3%36.7%45.8%Better
Registered nurse turnover (yearly) (lower is better)33.3%38.1%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility21California average16U.S. average9
Health citations in the most recent inspection: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)21169Worse
Citations from complaint investigations (latest cycle) (lower is better)143Better
Weighted health inspection score ⓘ (lower is better)99105.880.6Worse

Penalties

This facility1California average1U.S. average1
Fines in the past 3 years: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)111Worse
Total fines in the past 3 years (lower is better)$13,923$23,986$30,972Better
All federal penalties in the past 3 years (lower is better)111Average

Size

MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Certified beds9999107
Average residents per day878886
Occupancy87.6%88.4%80.9%

Long-stay residents

This facility1.8%California average1.6%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)1.8%1.6%3.2%Better
Long-stay residents with pressure ulcers (lower is better)1.3%4.3%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)4.9%12%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.8%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)10.4%10.2%13.9%Better
Long-stay residents whose walking worsened (lower is better)2.9%9.8%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.5%4%5.2%Better
Long-stay residents with depressive symptoms (lower is better)1.1%7.3%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.4%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)3.3%13.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)6.5%10.2%19%Better
Long-stay residents given a flu vaccine (higher is better)100%98.2%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)100%98.6%93.6%Better

Short-stay residents

This facility1.9%California average1.5%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. California and U.S. averages
MeasureThis facilityCalifornia avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)1.9%1.5%1.6%Worse
Short-stay residents given a flu vaccine (higher is better)100%93.2%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)99.8%94.4%82%Better

Inspection citations

State inspectors cited this home for 48 health deficiencies and 9 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.

DateCitationSeverityStatus
May 19, 2026
Complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Tag F0842
B
No harm, pattern
Corrected May 29, 2026
April 24, 2026
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected May 7, 2026
April 24, 2026
Fire safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies · Tag K0223
D
Potential harm, isolated
Corrected May 7, 2026
April 24, 2026
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
E
Potential harm, pattern
Corrected May 15, 2026
April 24, 2026
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
E
Potential harm, pattern
Corrected May 15, 2026
April 24, 2026
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 15, 2026
April 24, 2026
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 15, 2026
April 24, 2026
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected May 15, 2026
April 24, 2026
Standard
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Tag F0628
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Keep all essential equipment working safely.
Environmental Deficiencies · Tag F0908
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Tag F0726
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Tag F0697
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Tag F0578
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0605
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Administration Deficiencies · Tag F0849
D
Potential harm, isolated
Corrected May 15, 2026
April 24, 2026
Standard
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Tag F0813
D
Potential harm, isolated
Corrected May 15, 2026
March 19, 2025
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected April 3, 2025
February 7, 2025
Fire safety
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0912
F
Potential harm, widespread
Corrected February 13, 2025
February 7, 2025
Fire safety
Provide properly protected cooking facilities.
Smoke Deficiencies · Tag K0324
D
Potential harm, isolated
Corrected February 13, 2025
February 7, 2025
Fire safety
Have properly installed electrical wiring and gas equipment.
Services Deficiencies · Tag K0511
D
Potential harm, isolated
Corrected February 13, 2025
February 7, 2025
Fire safety
Have properly located and lighted "Exit" signs.
Egress Deficiencies · Tag K0293
D
Potential harm, isolated
Corrected February 13, 2025
February 7, 2025
Fire safety
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918
C
No harm, widespread
Corrected February 24, 2025
February 7, 2025
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected March 7, 2025
February 7, 2025
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected February 11, 2025
February 7, 2025
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected March 7, 2025
February 7, 2025
Standard
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Tag F0881
E
Potential harm, pattern
Corrected March 7, 2025
February 7, 2025
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Tag F0554
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Tag F0692
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Tag F0757
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
D
Potential harm, isolated
Corrected March 7, 2025
February 7, 2025
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
D
Potential harm, isolated
Corrected February 7, 2025
February 7, 2025
Standard
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Tag F0813
D
Potential harm, isolated
Corrected March 7, 2025
August 27, 2024
Complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600
G
Actual harm, isolated
Corrected September 24, 2024
January 24, 2024
Complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected February 24, 2024
January 24, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
B
No harm, pattern
Corrected February 24, 2024
March 23, 2023
Fire safety
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies · Tag K0353
D
Potential harm, isolated
Corrected April 17, 2023
March 23, 2023
Fire safety
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0921
D
Potential harm, isolated
Corrected April 17, 2023
March 23, 2023
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
F
Potential harm, widespread
Corrected April 24, 2023
March 23, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected April 24, 2023
March 23, 2023
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected April 24, 2023
March 23, 2023
Standard
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Tag F0656
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Tag F0552
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Tag F0755
D
Potential harm, isolated
Corrected April 24, 2023
March 23, 2023
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
B
No harm, pattern
Corrected April 24, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports 1 federal penalty in the past three years, including $13,923 in fines.

DatePenaltyAmount / length
August 27, 2024Fine$13,923

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
AWHC,LLC
Organization
5% or greater direct ownership interest100%01/14/2010
ASPEN SKILLED HEALTHCARE INC
Organization
5% or greater mortgage interestNOT APPLICABLE07/31/2019
WELLS FARGO BANK, NATIONAL ASSOCAITION
Organization
5% or greater mortgage interestNOT APPLICABLE07/31/2019
ASPEN HEALTHCARE SERVICES LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
ASPEN SKILLED HEALTHCARE INC
Organization
adp of the snfNOT APPLICABLE08/01/2019
AWHC,LLC
Organization
adp of the snfNOT APPLICABLE01/14/2010
BRADSHAW, JEFFREY
Individual
adp of the snfNOT APPLICABLE01/01/2023
BRADY, VERN
Individual
adp of the snfNOT APPLICABLE08/01/2019
CASE, RYAN
Individual
adp of the snfNOT APPLICABLE08/01/2019
CASLMON, TIMOTHY
Individual
adp of the snfNOT APPLICABLE01/01/2023
CHAN, DAVID
Individual
adp of the snfNOT APPLICABLE11/01/2022
CWHC, LLC
Organization
adp of the snfNOT APPLICABLE08/01/2019
EAST WEST BANK
Organization
adp of the snfNOT APPLICABLE01/14/2010
GALAPON, FEDERICK
Individual
adp of the snfNOT APPLICABLE09/25/2024
JACARANDA HEALTHCARE GROUP LLC
Organization
adp of the snfNOT APPLICABLE01/01/2023
JURADO, FRANK
Individual
adp of the snfNOT APPLICABLE01/01/2023
MOSS ADAMS LLP
Organization
adp of the snfNOT APPLICABLE01/14/2020
PAXMAN, MARCUS
Individual
adp of the snfNOT APPLICABLE01/01/2023
PHAM, ABEGAIL
Individual
adp of the snfNOT APPLICABLE05/19/2023
THOMPSON, STEPHEN
Individual
adp of the snfNOT APPLICABLE01/01/2023
WELLS FARGO BANK, NATIONAL ASSOCAITION
Organization
adp of the snfNOT APPLICABLE01/14/2010
BRADSHAW, PETER
Individual
indirect ownership interestNOT APPLICABLE07/07/2023
ELSNER, ERIC
Individual
indirect ownership interestNOT APPLICABLE01/14/2010
KIRKWOOD, JARED
Individual
indirect ownership interestNOT APPLICABLE01/01/2019
ORGILL, CRAIG
Individual
indirect ownership interestNOT APPLICABLE01/01/2019
PARTI, RAJESH
Individual
indirect ownership interestNOT APPLICABLE01/14/2010
PARTI, SHRUTY
Individual
indirect ownership interestNOT APPLICABLE01/14/2010
PAXMAN, MARCUS
Individual
indirect ownership interestNOT APPLICABLE04/01/2022
CASLMON, TIMOTHY
Individual
managing control - governing bodyNOT APPLICABLE01/01/2023
THOMPSON, STEPHEN
Individual
managing control - governing bodyNOT APPLICABLE01/01/2023
AWHC,LLC
Organization
operational/managerial controlNOT APPLICABLE01/14/2010
CASLMON, TIMOTHY
Individual
operational/managerial controlNOT APPLICABLE01/01/2023
GALAPON, FEDERICK
Individual
operational/managerial controlNOT APPLICABLE09/25/2024
PHAM, ABEGAIL
Individual
operational/managerial controlNOT APPLICABLE05/19/2023
THOMPSON, STEPHEN
Individual
operational/managerial controlNOT APPLICABLE01/01/2023

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Frequently asked questions

What is Mission Palms Healthcare Center's rating?

Mission Palms Healthcare Center has 3 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.

How many inspection citations did Mission Palms Healthcare Center receive?

Its most recent standard health inspection found 21 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.

Does Mission Palms Healthcare Center accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Mission Palms Healthcare Center?

It is for profit - corporation and part of Aspen Skilled Healthcare. The ownership section on this page lists the owners and managers reported to CMS.

Where is Mission Palms Healthcare Center and how do I contact it?

Mission Palms Healthcare Center is at 240 Hospital Circle, Westminster, CA 92683. Phone: (714) 892-6686.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.