nursing home in Capitola, CA
Pacific Coast Manor
1935 Wharf Road, Capitola, CA 95010 · (831) 476-0770
★★★★★5
Much above average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Pacific Coast Manor at a glance
Pacific Coast Manor is a 99-bed for-profit nursing home in Capitola, California (Santa Cruz County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the California average of 3.2.
Residents receive about 4.4 hours of nursing care per day (1.2 of them from registered nurses), close to the state average of 4.5 hours.
Its most recent standard health inspection (February 20, 2025) found 2 health citations. The California average is 15.5.
It has not received a federal fine in the past three years.
Nursing staff turnover is 49.6% per year (state average 36.7%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 99
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Covenant Care
- Medicare-certified since
- April 1, 1969
- Resident/family council
- Resident
- County
- Santa Cruz County
- CMS Certification Number
- 056048
Ratings
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.2 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.1 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 4 / 5 | 4.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.6 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.39 hrs | 4.52 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 1.17 hrs | 0.67 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 2.36 hrs | 2.65 hrs | 2.32 hrs | Average |
| Weekend nurse staff hours per resident per day (higher is better) | 3.88 hrs | 4.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 49.6% | 36.7% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 63.3% | 38.1% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 16 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 4 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 27 | 105.8 | 80.6 | Better |
Penalties
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $23,986 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 99 | 99 | 107 | |
| Average residents per day | 96 | 88 | 86 | |
| Occupancy | 97.1% | 88.4% | 80.9% |
Long-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4% | 1.6% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 1.8% | 4.3% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 16.7% | 12% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1.4% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 8.1% | 10.2% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 5.7% | 9.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 3.9% | 4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.1% | 7.3% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.4% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 12.6% | 13.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 26.5% | 10.2% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 98.2% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 98.6% | 93.6% | Better |
Short-stay residents
| Measure | This facility | California avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.8% | 1.5% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 100% | 93.2% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.9% | 94.4% | 82% | Better |
Inspection citations
State inspectors cited this home for 27 health deficiencies and 14 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 2, 2025 Complaint | Provide appropriate treatment and care according to orders, resident’s preferences and goals. Quality of Life and Care Deficiencies · Tag F0684 | D Potential harm, isolated | Corrected April 11, 2025 |
| February 20, 2025 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected March 21, 2025 |
| February 20, 2025 Fire safety | Inspect, test, and maintain automatic sprinkler systems. Smoke Deficiencies · Tag K0353 | F Potential harm, widespread | Corrected February 28, 2025 |
| February 20, 2025 Fire safety | Provide properly protected cooking facilities. Smoke Deficiencies · Tag K0324 | D Potential harm, isolated | Corrected March 21, 2025 |
| February 20, 2025 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected March 12, 2025 |
| February 20, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 12, 2025 |
| August 2, 2024 Complaint | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | D Potential harm, isolated | Corrected August 2, 2024 |
| August 1, 2024 Complaint | Provide care or services that was trauma informed and/or culturally competent. Quality of Life and Care Deficiencies · Tag F0699 | D Potential harm, isolated | Corrected August 2, 2024 |
| May 9, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 31, 2024 |
| December 13, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 8, 2024 |
| September 11, 2023 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected September 26, 2023 |
| June 16, 2023 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Fire safety | Meet requirements for the use of electrical equipment. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0919 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Fire safety | Provide a written emergency evacuation plan. Miscellaneous Deficiencies · Tag K0711 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected July 13, 2023 |
| June 16, 2023 Standard | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Nursing and Physician Services Deficiencies · Tag F0725 | E Potential harm, pattern | Corrected July 3, 2023 |
| June 16, 2023 Standard | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Quality of Life and Care Deficiencies · Tag F0700 | D Potential harm, isolated | Corrected June 30, 2023 |
| June 16, 2023 Standard | Ensure that residents are fully informed and understand their health status, care and treatments. Resident Rights Deficiencies · Tag F0552 | D Potential harm, isolated | Corrected July 5, 2023 |
| June 16, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected June 29, 2023 |
| June 16, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 3, 2023 |
| June 16, 2023 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected June 29, 2023 |
| June 16, 2023 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected June 30, 2023 |
| June 16, 2023 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected July 14, 2023 |
| June 16, 2023 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected July 6, 2023 |
| June 16, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected July 14, 2023 |
| June 16, 2023 Standard | Have a policy regarding use and storage of foods brought to residents by family and other visitors. Nutrition and Dietary Deficiencies · Tag F0813 | D Potential harm, isolated | Corrected June 29, 2023 |
| June 16, 2023 Standard | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Environmental Deficiencies · Tag F0909 | D Potential harm, isolated | Corrected June 30, 2023 |
| December 5, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Fire safety | Have approved installation, maintenance and testing program for fire alarm systems. Smoke Deficiencies · Tag K0345 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Fire safety | Establish staff and initial training requirements. Emergency Preparedness Deficiencies · Tag E0037 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected February 26, 2020 |
| December 5, 2019 Standard | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | D Potential harm, isolated | Corrected December 31, 2019 |
| December 5, 2019 Standard | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected December 31, 2019 |
| December 5, 2019 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected December 31, 2019 |
| December 5, 2019 Standard | Ensure each resident’s drug regimen must be free from unnecessary drugs. Pharmacy Service Deficiencies · Tag F0757 | D Potential harm, isolated | Corrected December 31, 2019 |
| December 5, 2019 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected December 31, 2019 |
| December 5, 2019 Standard | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected December 31, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| COVENANT CARE CALIFORNIA, LLC Organization | 5% or greater direct ownership interest | 100% | 06/01/2004 |
| CENTRE CAPITAL INVESTORS V, LP Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| CENTRE COVENANT PURCHASER (B), LLC Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| CENTRE COVENANT PURCHASER (Q), LLC Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| CENTRE COVENANT PURCHASER (S), LLC Organization | 5% or greater indirect ownership interest | — | 12/19/2008 |
| CENTRE V SECONDARY FUND, L.P. Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| COVENANT CARE, LLC Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| COVENANT HOLDCO, LLC Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| COVENANT SUBCO, LLC Organization | 5% or greater indirect ownership interest | — | 07/17/2008 |
| EVANS, MARY Individual | 5% or greater indirect ownership interest | — | 07/17/2008 |
| LEVIN, ROBERT Individual | 5% or greater indirect ownership interest | — | 07/17/2008 |
| SIMS, CHRISTINE Individual | 5% or greater indirect ownership interest | — | 07/17/2008 |
| STATE TREASURER OF MICH CUSTODIAN OF PUBLIC SCHOOL EMPL RTMNT SYSTEMS Organization | 5% or greater indirect ownership interest | — | 12/19/2008 |
| STOCKWELL FUND II LP Organization | 5% or greater indirect ownership interest | — | 12/19/2008 |
| TOROK, ANDREW Individual | 5% or greater indirect ownership interest | — | 07/17/2008 |
| MIDCAP FUNDING IV TRUST Organization | 5% or greater security interest | NOT APPLICABLE | 02/20/2014 |
| ASHLEY, DAVA Individual | corporate officer | NOT APPLICABLE | 05/07/2018 |
| CARNEY, KEVIN Individual | corporate officer | NOT APPLICABLE | 11/01/2013 |
| EVANS, MARY Individual | corporate officer | NOT APPLICABLE | 11/01/2013 |
| LEVIN, ROBERT Individual | corporate officer | NOT APPLICABLE | 11/01/2013 |
| SIMS, CHRISTINE Individual | corporate officer | NOT APPLICABLE | 11/01/2013 |
| TOROK, ANDREW Individual | corporate officer | NOT APPLICABLE | 11/01/2013 |
| ASHLEY, DAVA Individual | operational/managerial control | NOT APPLICABLE | 03/26/2018 |
| EVANS, MARY Individual | operational/managerial control | NOT APPLICABLE | 04/17/2006 |
| LEVIN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 04/17/2006 |
| SIMS, CHRISTINE Individual | operational/managerial control | NOT APPLICABLE | 12/09/2005 |
| SPARKS, CAROL Individual | operational/managerial control | NOT APPLICABLE | 06/01/2004 |
Other nursing homes near Pacific Coast Manor
- ★★★★★2Below average
Driftwood Healthcare Center - Santa Cruz
675 24th Avenue, Santa Cruz, CA 95062 · 1.4 mi
For-profit · 92 beds · Part of Mariner Health Care
★★★★★3AverageSanta Cruz Post Acute
1115 Capitola Road, Santa Cruz, CA 95062 · 1.7 mi
For-profit · 149 beds · Part of Pacs Group
★★★★★2Below averageWatsonville Nursing Center
535 Auto Center Drive, Watsonville, CA 95076 · 11.2 mi
For-profit · 87 beds · Part of Cambridge Healthcare Services
★★★★★4Above averageWatsonville Post Acute Center
525 Auto Center Drive, Watsonville, CA 95076 · 11.2 mi
For-profit · 95 beds · Part of Cambridge Healthcare Services
- CMS high performer
★★★★★5Much above averageManresa Healthcare Center
919 Freedom Blvd, Watsonville, CA 95076 · 11.7 mi
For-profit · 59 beds · Part of Abraham Bak & Menachem Gastwirth
- New owner (last 12 months)
★★★★★4Above average
Frequently asked questions
What is Pacific Coast Manor's rating?
Pacific Coast Manor has 5 out of 5 stars on the CMS overall star rating. The average for California nursing homes is 3.2 stars.
How many inspection citations did Pacific Coast Manor receive?
Its most recent standard health inspection found 2 citations, compared with a California average of 15.5. Every citation is listed on this page with its severity.
Does Pacific Coast Manor accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Pacific Coast Manor?
It is for profit - limited liability company and part of Covenant Care. The ownership section on this page lists the owners and managers reported to CMS.
Where is Pacific Coast Manor and how do I contact it?
Pacific Coast Manor is at 1935 Wharf Road, Capitola, CA 95010. Phone: (831) 476-0770.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.