nursing home in North Little Rock, AR

Arkansas State Veterans Home at North Little Rock

2401 John Ashley Drive, North Little Rock, AR 72114 · (501) 683-2382

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★4
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Arkansas State Veterans Home at North Little Rock at a glance

Arkansas State Veterans Home at North Little Rock is a 96-bed government nursing home in North Little Rock, Arkansas (Pulaski County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.

Residents receive about 5.1 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 4 hours.

Its most recent standard health inspection (May 1, 2025) found 0 health citations. The Arkansas average is 2.7.

It has not received a federal fine in the past three years.

Nursing staff turnover is 61.7% per year (state average 49.5%).

Facility details

Type
Nursing home
Ownership
Government - State
Beds
96
Certified for
Medicare and Medicaid
Medicare-certified since
April 27, 2017
Resident/family council
Resident
County
Pulaski County
CMS Certification Number
045462

Ratings

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.4 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53.2 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)4 / 53.2 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.7 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.2 / 53.8 / 5Better

Staffing

This facility5.06 hrsArkansas average4.02 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)5.06 hrs4.02 hrs3.86 hrsBetter
Registered nurse hours per resident per day (higher is better)0.47 hrs0.41 hrs0.69 hrsWorse
Nurse aide hours per resident per day (higher is better)3.48 hrs2.67 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)4.44 hrs3.45 hrs3.42 hrsBetter
Nursing staff turnover (yearly) (lower is better)61.7%49.5%45.8%Worse
Registered nurse turnover (yearly) (lower is better)62.5%44.8%42.9%Worse
Administrators who left in the past year (lower is better)001Better

Inspections

This facility0Arkansas average3U.S. average9
Health citations in the most recent inspection: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)039Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)2039.880.6Better

Penalties

This facility0Arkansas average0U.S. average1
Fines in the past 3 years: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$9,209$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Certified beds96109107
Average residents per day887786
Occupancy91.4%71.1%80.9%

Long-stay residents

This facility2.5%Arkansas average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)2.5%3.9%3.2%Better
Long-stay residents with pressure ulcers (lower is better)3.9%4.2%4.6%Better
Long-stay residents given antipsychotic medication (lower is better)11.3%10.9%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)1.2%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0.9%0.6%0.8%Worse
Long-stay residents needing more help with daily activities (lower is better)5.5%9.5%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.1%10.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)3.5%4.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%1.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)10.6%21.7%19.5%Better
Long-stay residents with new or worse incontinence (lower is better)21.1%13.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)86.2%96.1%95.5%Worse
Long-stay residents given a pneumonia vaccine (higher is better)67%95.1%93.6%Worse

Short-stay residents

This facility21.7%Arkansas average82%U.S. average82%
Short-stay residents given a pneumonia vaccine: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Short-stay residents given a pneumonia vaccine (higher is better)21.7%82%82%Worse

Inspection citations

State inspectors cited this home for 16 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
February 23, 2024
Fire safety
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies · Tag E0025
F
Potential harm, widespread
Corrected March 18, 2024
February 23, 2024
Fire safety
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies · Tag E0026
F
Potential harm, widespread
Corrected March 18, 2024
February 23, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected March 15, 2024
February 23, 2024
Complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Tag F0921
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Complaint
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Standard
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Tag F0577
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Standard
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Tag F0805
E
Potential harm, pattern
Corrected March 15, 2024
February 23, 2024
Standard
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Tag F0686
D
Potential harm, isolated
Corrected March 15, 2024
February 23, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected March 15, 2024
February 23, 2024
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected March 15, 2024
February 23, 2024
Standard
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Tag F0684
D
Potential harm, isolated
Corrected March 15, 2024
December 9, 2022
Fire safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies · Tag K0222
F
Potential harm, widespread
Corrected January 11, 2023
December 9, 2022
Fire safety
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies · Tag K0211
E
Potential harm, pattern
Corrected January 11, 2023
December 9, 2022
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected January 11, 2023
December 9, 2022
Standard
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Tag F0758
D
Potential harm, isolated
Corrected January 11, 2023
December 9, 2022
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
D
Potential harm, isolated
Corrected January 11, 2023
December 9, 2022
Standard
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609
D
Potential harm, isolated
Corrected January 11, 2023
December 9, 2022
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected January 11, 2023
December 9, 2022
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
D
Potential harm, isolated
Corrected January 11, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
LEE, PHOUA
Individual
corporate officerNOT APPLICABLE11/20/2017
LEE, PHOUA
Individual
w-2 managing employeeNOT APPLICABLE11/20/2017

Other nursing homes near Arkansas State Veterans Home at North Little Rock

  1. The Blossoms at North Little Rock Rehab & Nursing

    2501 John Ashley Drive, North Little Rock, AR 72114 · under 1 mi

    For-profit · 140 beds · Part of The Blossoms Rehab & Nursing Center

    ★★★★★3Average
  2. Robinson Nursing and Rehabilitation Center LLC

    519 Donovan Briley Blvd., North Little Rock, AR 72118 · 2.7 mi

    For-profit · 110 beds · Part of Central Arkansas Nursing Centers

    ★★★★★2Below average
  3. Lakewood Health and Rehab, LLC

    2323 McCain Boulevard, North Little Rock, AR 72116 · 3.1 mi

    For-profit · 85 beds · Part of Central Arkansas Nursing Centers

    ★★★★★4Above average
  4. The Blossoms at Cumberland Rehab & Nursing Center

    1516 Cumberland St, Little Rock, AR 72202 · 3.3 mi

    For-profit · 120 beds · Part of The Blossoms Rehab & Nursing Center

    • Abuse citation
    ★★★★★1Much below average
  5. The Blossoms at Midtown Rehab & Nursing Center

    5720 West Markham Street, Little Rock, AR 72205 · 3.3 mi

    For-profit · 154 beds · Part of The Blossoms Rehab & Nursing Center

    ★★★★★1Much below average
  6. Briarwood Nursing and Rehabilitation Center, INC

    516 So Rodney Parham Rd, Little Rock, AR 72205 · 3.7 mi

    For-profit · 120 beds · Part of Central Arkansas Nursing Centers

    ★★★★★3Average

All nursing homes in North Little Rock, AR · Compare side by side

Frequently asked questions

What is Arkansas State Veterans Home at North Little Rock's rating?

Arkansas State Veterans Home at North Little Rock has 5 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.

How many inspection citations did Arkansas State Veterans Home at North Little Rock receive?

Its most recent standard health inspection found 0 citations, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.

Does Arkansas State Veterans Home at North Little Rock accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Arkansas State Veterans Home at North Little Rock?

It is government - state. The ownership section on this page lists the owners and managers reported to CMS.

Where is Arkansas State Veterans Home at North Little Rock and how do I contact it?

Arkansas State Veterans Home at North Little Rock is at 2401 John Ashley Drive, North Little Rock, AR 72114. Phone: (501) 683-2382.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.