nursing home in Bella Vista, AR
Highlands of Bella Vista Health & Rehab, LLC
670 Rogers Road, Bella Vista, AR 72715 · (479) 876-1847
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Highlands of Bella Vista Health & Rehab, LLC at a glance
Highlands of Bella Vista Health & Rehab, LLC is a 90-bed for-profit nursing home in Bella Vista, Arkansas (Benton County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.
Residents receive about 4.4 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (July 16, 2026) found 1 health citation. The Arkansas average is 2.7.
Federal regulators fined it 1 time in the past three years, totaling $8,055.
Nursing staff turnover is 45.6% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 90
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Central Arkansas Nursing Centers
- Medicare-certified since
- June 27, 2004
- Resident/family council
- Resident
- County
- Benton County
- CMS Certification Number
- 045402
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.4 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.44 hrs | 4.02 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.39 hrs | 0.41 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.86 hrs | 2.67 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.72 hrs | 3.45 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 45.6% | 49.5% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 50% | 44.8% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 1 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 14 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $8,055 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 1 | 1 | Average |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 90 | 109 | 107 | |
| Average residents per day | 66 | 77 | 86 | |
| Occupancy | 73.7% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 5% | 3.9% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 0.7% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 2% | 10.9% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.4% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 15.1% | 9.5% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 15.1% | 10.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 1.1% | 4.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 5.8% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 8.2% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 25% | 13.5% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 95.2% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 92.4% | 95.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 77.7% | 77.7% | 79.8% | Average |
| Short-stay residents given a pneumonia vaccine (higher is better) | 80.5% | 82% | 82% | Average |
Inspection citations
State inspectors cited this home for 7 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| November 26, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | E Potential harm, pattern | Past Non-Compliance |
| November 21, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected December 21, 2024 |
| November 21, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected December 21, 2024 |
| November 21, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | F Potential harm, widespread | Corrected December 21, 2024 |
| November 10, 2023 Fire safety | Implement emergency and standby power systems. Emergency Preparedness Deficiencies · Tag E0041 | F Potential harm, widespread | Corrected December 4, 2023 |
| November 10, 2023 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected December 4, 2023 |
| November 10, 2023 Standard | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | J Immediate jeopardy, isolated | Corrected December 4, 2023 |
| November 10, 2023 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected December 4, 2023 |
| November 10, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected December 4, 2023 |
| November 10, 2023 Standard | Ensure medication error rates are not 5 percent or greater. Pharmacy Service Deficiencies · Tag F0759 | E Potential harm, pattern | Corrected December 4, 2023 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $8,055 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| November 10, 2023 | Fine | $8,055 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BELLA VISTA ESTATES LLC Organization | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| BROCK, MICHELLE Individual | adp of the snf | NOT APPLICABLE | 10/20/2024 |
| CENTRAL ARKANSAS NURSING CENTERS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| DOUGLAS, DONALD Individual | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| MORTON, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| NORSWORTHY, DAVID Individual | adp of the snf | NOT APPLICABLE | 08/01/2025 |
| NURSING CONSULTANTS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| BROCK, MICHELLE Individual | operational/managerial control | NOT APPLICABLE | 12/10/2024 |
Other nursing homes near Highlands of Bella Vista Health & Rehab, LLC
Concordia Nursing & Rehab, LLC
7 Professional Drive, Bella Vista, AR 72714 · 2.7 mi
For-profit · 102 beds · Part of Bradford Montgomery
- Special Focus Facility
Not ratedApple Creek Health and Rehab, LLC
1570 W Centerton Blvd, Centerton, AR 72719 · 6.5 mi
For-profit · 114 beds · Part of Central Arkansas Nursing Centers
★★★★★2Below averageThe Green House Cottages of Northwest Arkansas
1303 NE Legacy Parkway, Bentonville, AR 72712 · 7.5 mi
For-profit · 72 beds · Part of Southern Administrative Services
- CMS high performer
★★★★★5Much above averageBradford House Nursing and Rehab, LLC
1202 S E 30th Street, Bentonville, AR 72712 · 8.9 mi
For-profit · 97 beds · Part of Central Arkansas Nursing Centers
★★★★★1Much below averageAshley Rehabilitation and Health Care Center
2600 N 22nd Street, Rogers, AR 72756 · 10.5 mi
For-profit · 100 beds · Part of James & Judy Lincoln
★★★★★2Below averagePromenade Health and Rehabilitation
1101 S Promenade Boulevard, Rogers, AR 72758 · 10.8 mi
For-profit · 114 beds · Part of Stein LTC
★★★★★4Above average
Frequently asked questions
What is Highlands of Bella Vista Health & Rehab, LLC's rating?
Highlands of Bella Vista Health & Rehab, LLC has 5 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did Highlands of Bella Vista Health & Rehab, LLC receive?
Its most recent standard health inspection found 1 citation, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does Highlands of Bella Vista Health & Rehab, LLC accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Highlands of Bella Vista Health & Rehab, LLC?
It is for profit - limited liability company and part of Central Arkansas Nursing Centers. The ownership section on this page lists the owners and managers reported to CMS.
Where is Highlands of Bella Vista Health & Rehab, LLC and how do I contact it?
Highlands of Bella Vista Health & Rehab, LLC is at 670 Rogers Road, Bella Vista, AR 72715. Phone: (479) 876-1847.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.