nursing home in Marshall, AR

Highland Court, A Rehabilitation and Resident Care

942 North Highway 65, Marshall, AR 72650 · (870) 448-3577

★★★★★5
Much above average
CMS overall star rating
  • Health inspections★★★★★4
  • Staffing★★★★★5
  • Quality measures★★★★★5
  • CMS high performer

Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data

Highland Court, A Rehabilitation and Resident Care at a glance

Highland Court, A Rehabilitation and Resident Care is a 78-bed for-profit nursing home in Marshall, Arkansas (Searcy County).

CMS gives it 5 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.

Residents receive about 3.9 hours of nursing care per day (0.7 of them from registered nurses), close to the state average of 4 hours.

Its most recent standard health inspection (August 7, 2025) found 1 health citation. The Arkansas average is 2.7.

It has not received a federal fine in the past three years.

Nursing staff turnover is 38.8% per year (state average 49.5%).

Facility details

Type
Nursing home
Ownership
For Profit - Limited Liability Company
Beds
78
Certified for
Medicare and Medicaid
Chain / affiliated entity
Southern Administrative Services
Medicare-certified since
July 14, 1999
Resident/family council
Resident
County
Searcy County
CMS Certification Number
045353

Ratings

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Overall star rating ⓘ (higher is better)5 / 53.4 / 53 / 5Better
Health inspection rating ⓘ (higher is better)4 / 53.2 / 52.8 / 5Better
Staffing rating ⓘ (higher is better)5 / 53.2 / 52.9 / 5Better
Quality measures rating ⓘ (higher is better)5 / 53.7 / 53.6 / 5Better
Long-stay quality rating (higher is better)5 / 54.2 / 53.8 / 5Better
Short-stay (rehab) quality rating (higher is better)4 / 53.2 / 53.3 / 5Better

Staffing

This facility3.93 hrsArkansas average4.02 hrsU.S. average3.86 hrs
Total nurse staff hours per resident per day: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Total nurse staff hours per resident per day ⓘ (higher is better)3.93 hrs4.02 hrs3.86 hrsAverage
Registered nurse hours per resident per day (higher is better)0.73 hrs0.41 hrs0.69 hrsBetter
Nurse aide hours per resident per day (higher is better)2.59 hrs2.67 hrs2.32 hrsBetter
Weekend nurse staff hours per resident per day (higher is better)3.40 hrs3.45 hrs3.42 hrsAverage
Nursing staff turnover (yearly) (lower is better)38.8%49.5%45.8%Better
Registered nurse turnover (yearly) (lower is better)20%44.8%42.9%Better
Administrators who left in the past year (lower is better)001Better

Inspections

This facility1Arkansas average3U.S. average9
Health citations in the most recent inspection: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Health citations in the most recent inspection (lower is better)139Better
Citations from complaint investigations (latest cycle) (lower is better)013Better
Weighted health inspection score ⓘ (lower is better)2039.880.6Better

Penalties

This facility0Arkansas average0U.S. average1
Fines in the past 3 years: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Fines in the past 3 years (lower is better)001Better
Total fines in the past 3 years (lower is better)$0$9,209$30,972Better
All federal penalties in the past 3 years (lower is better)011Better

Size

MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Certified beds78109107
Average residents per day567786
Occupancy72.1%71.1%80.9%

Long-stay residents

This facility4.3%Arkansas average3.9%U.S. average3.2%
Long-stay residents with a fall causing major injury: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Long-stay residents with a fall causing major injury (lower is better)4.3%3.9%3.2%Worse
Long-stay residents with pressure ulcers (lower is better)5.9%4.2%4.6%Worse
Long-stay residents given antipsychotic medication (lower is better)2.5%10.9%15.4%Better
Long-stay residents with a urinary tract infection (lower is better)0%1.2%1.6%Better
Long-stay residents with a catheter left in the bladder (lower is better)0%0.6%0.8%Better
Long-stay residents needing more help with daily activities (lower is better)7.2%9.5%13.9%Better
Long-stay residents whose walking worsened (lower is better)6.3%10.1%14.1%Better
Long-stay residents who lose too much weight (lower is better)4%4.3%5.2%Better
Long-stay residents with depressive symptoms (lower is better)0%1.4%12.8%Better
Long-stay residents who were physically restrained (lower is better)0%0.1%0.1%Better
Long-stay residents given anti-anxiety or sleep medication (lower is better)36.9%21.7%19.5%Worse
Long-stay residents with new or worse incontinence (lower is better)26.9%13.5%19%Worse
Long-stay residents given a flu vaccine (higher is better)98.3%96.1%95.5%Average
Long-stay residents given a pneumonia vaccine (higher is better)99.5%95.1%93.6%Better

Short-stay residents

This facility0%Arkansas average1.3%U.S. average1.6%
Short-stay residents newly given antipsychotic medication: this facility vs. Arkansas and U.S. averages
MeasureThis facilityArkansas avg.U.S. avg.vs. U.S.
Short-stay residents newly given antipsychotic medication (lower is better)0%1.3%1.6%Better
Short-stay residents given a flu vaccine (higher is better)87.1%77.7%79.8%Better
Short-stay residents given a pneumonia vaccine (higher is better)81.1%82%82%Average

Inspection citations

State inspectors cited this home for 16 health deficiencies and 6 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.

DateCitationSeverityStatus
August 7, 2025
Standard
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Tag F0690
D
Potential harm, isolated
Corrected September 6, 2025
April 25, 2024
Fire safety
Install corridor and hallway doors that block smoke.
Smoke Deficiencies · Tag K0363
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Fire safety
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies · Tag K0741
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Fire safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies · Tag K0355
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Standard
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Tag F0550
E
Potential harm, pattern
Corrected May 17, 2024
April 25, 2024
Standard
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Tag F0558
E
Potential harm, pattern
Corrected May 23, 2024
April 25, 2024
Standard
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Tag F0657
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
E
Potential harm, pattern
Corrected May 21, 2024
April 25, 2024
Standard
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Tag F0761
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Standard
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Tag F0806
E
Potential harm, pattern
Corrected May 21, 2024
April 25, 2024
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Standard
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Tag F0880
E
Potential harm, pattern
Corrected May 24, 2024
April 25, 2024
Standard
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Tag F0808
D
Potential harm, isolated
Corrected May 24, 2024
April 25, 2024
Standard
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Tag F0641
C
No harm, widespread
Corrected April 25, 2024
April 21, 2023
Fire safety
Have exits that are accessible at all times.
Egress Deficiencies · Tag K0271
F
Potential harm, widespread
Corrected June 9, 2023
April 21, 2023
Fire safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Miscellaneous Deficiencies · Tag K0761
F
Potential harm, widespread
Corrected May 1, 2023
April 21, 2023
Fire safety
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies · Tag K0347
E
Potential harm, pattern
Corrected May 26, 2023
April 21, 2023
Standard
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Tag F0812
F
Potential harm, widespread
Corrected May 19, 2023
April 21, 2023
Standard
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Tag F0689
E
Potential harm, pattern
Corrected May 19, 2023
April 21, 2023
Standard
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Tag F0803
E
Potential harm, pattern
Corrected May 19, 2023
April 21, 2023
Standard
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Tag F0695
D
Potential harm, isolated
Corrected May 19, 2023
April 21, 2023
Standard
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Tag F0677
D
Potential harm, isolated
Corrected May 19, 2023

Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.

Fines and payment denials

CMS reports no federal fines or payment denials in the past three years.

Owners and managers

Individuals and organizations reported to CMS as owning or operating this nursing home.

NameRoleShareSince
4P2T1 OPS HOLDING LP
Organization
5% or greater direct ownership interest100%10/01/2020
PONTHIE, SHARLOT
Individual
5% or greater direct ownership interest—01/01/2022
ALEXARK1 LLC
Organization
5% or greater indirect ownership interest—01/01/2022
JEJ ASSETS LP
Organization
5% or greater indirect ownership interest—01/01/2022
JEJ MANAGEMENT, LLC
Organization
5% or greater indirect ownership interest—01/01/2022
PATTERSON, AMANDA
Individual
contracted managing employeeNOT APPLICABLE10/01/2020
PONTHIE, JOHN
Individual
corporate officerNOT APPLICABLE08/15/2022
LAVALLE, KIMBERLY
Individual
w-2 managing employeeNOT APPLICABLE08/05/2022

Other nursing homes near Highland Court, A Rehabilitation and Resident Care

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    ★★★★★3Average
  2. Ozark Health Nursing and Rehab Center

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    ★★★★★4Above average
  3. Twin Lakes Therapy and Living

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  4. Gassville Therapy and Living

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    ★★★★★4Above average
  5. The Springs of Fairfield Bay

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  6. Countryside Health & Rehab of Newton County

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All nursing homes in Marshall, AR · Compare side by side

Frequently asked questions

What is Highland Court, A Rehabilitation and Resident Care's rating?

Highland Court, A Rehabilitation and Resident Care has 5 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.

How many inspection citations did Highland Court, A Rehabilitation and Resident Care receive?

Its most recent standard health inspection found 1 citation, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.

Does Highland Court, A Rehabilitation and Resident Care accept Medicare and Medicaid?

CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.

Who owns Highland Court, A Rehabilitation and Resident Care?

It is for profit - limited liability company and part of Southern Administrative Services. The ownership section on this page lists the owners and managers reported to CMS.

Where is Highland Court, A Rehabilitation and Resident Care and how do I contact it?

Highland Court, A Rehabilitation and Resident Care is at 942 North Highway 65, Marshall, AR 72650. Phone: (870) 448-3577.

About this data

Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.