nursing home in Hope, AR
Heather Manor Nursing and Rehabilitation Center
400 West 23rd Street, Hope, AR 71801 · (870) 777-3448
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★4
- Quality measures★★★★★5
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Heather Manor Nursing and Rehabilitation Center at a glance
Heather Manor Nursing and Rehabilitation Center is a 128-bed for-profit nursing home in Hope, Arkansas (Hempstead County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arkansas average of 3.4.
Residents receive about 4.5 hours of nursing care per day (0.5 of them from registered nurses), better than the state average of 4 hours.
Its most recent standard health inspection (June 25, 2026) found 1 health citation. The Arkansas average is 2.7.
It has not received a federal fine in the past three years.
Nursing staff turnover is 29.5% per year (state average 49.5%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 128
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Central Arkansas Nursing Centers
- Medicare-certified since
- January 1, 1998
- Resident/family council
- Resident
- County
- Hempstead County
- CMS Certification Number
- 045337
Ratings
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.4 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 3.7 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.2 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 3.2 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.51 hrs | 4.02 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.53 hrs | 0.41 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.76 hrs | 2.67 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.79 hrs | 3.45 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 29.5% | 49.5% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 0% | 44.8% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 1 | 3 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 39.8 | 80.6 | Better |
Penalties
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $9,209 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 128 | 109 | 107 | |
| Average residents per day | 76 | 77 | 86 | |
| Occupancy | 59.6% | 71.1% | 80.9% |
Long-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 0.7% | 3.9% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 3.7% | 4.2% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 15.5% | 10.9% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 0.6% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 0.8% | 9.5% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 0.7% | 10.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.3% | 4.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 1.5% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.1% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.2% | 21.7% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 9.7% | 13.5% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 96.3% | 96.1% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 95.1% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arkansas avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0% | 1.3% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 33.9% | 77.7% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 58.1% | 82% | 82% | Worse |
Inspection citations
State inspectors cited this home for 14 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| June 25, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected July 24, 2026 |
| February 6, 2025 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected March 8, 2025 |
| February 6, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected March 8, 2025 |
| February 6, 2025 Standard | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Resident Rights Deficiencies · Tag F0623 | E Potential harm, pattern | Corrected March 8, 2025 |
| February 6, 2025 Standard | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected March 8, 2025 |
| February 6, 2025 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | D Potential harm, isolated | Corrected March 8, 2025 |
| February 6, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected March 8, 2025 |
| February 6, 2025 Standard | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Resident Rights Deficiencies · Tag F0625 | D Potential harm, isolated | Corrected March 8, 2025 |
| April 4, 2024 Fire safety | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. Smoke Deficiencies · Tag K0321 | F Potential harm, widespread | Corrected May 2, 2024 |
| April 4, 2024 Fire safety | Properly provide smoke detection systems in areas open to corridors. Smoke Deficiencies · Tag K0347 | F Potential harm, widespread | Corrected May 2, 2024 |
| April 4, 2024 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | F Potential harm, widespread | Corrected May 2, 2024 |
| April 4, 2024 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 4, 2024 |
| April 4, 2024 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | E Potential harm, pattern | Corrected May 4, 2024 |
| April 4, 2024 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | E Potential harm, pattern | Corrected May 4, 2024 |
| April 4, 2024 Standard | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Resident Rights Deficiencies · Tag F0550 | E Potential harm, pattern | Corrected May 4, 2024 |
| April 4, 2024 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 4, 2024 |
| April 4, 2024 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected May 4, 2024 |
| April 4, 2024 Standard | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Resident Rights Deficiencies · Tag F0561 | D Potential harm, isolated | Corrected May 4, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| CENTRAL ARKANSAS NURSING CENTERS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| CLAY, STACY Individual | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| GOINS, DALE Individual | adp of the snf | NOT APPLICABLE | 12/10/2024 |
| HEATHER MANOR CARE CENTER INC Organization | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| MORTON, MICHAEL Individual | adp of the snf | NOT APPLICABLE | 12/12/2024 |
| NURSING CONSULTANTS INC Organization | adp of the snf | NOT APPLICABLE | 01/01/2025 |
| MORTON, MICHAEL Individual | corporate director | NOT APPLICABLE | 11/09/2004 |
| MORTON, MICHAEL Individual | corporate officer | NOT APPLICABLE | 11/09/2004 |
| GOINS, DALE Individual | operational/managerial control | NOT APPLICABLE | 12/10/2024 |
Other nursing homes near Heather Manor Nursing and Rehabilitation Center
The Blossoms at Prescott Rehab & Nursing Center
700 Manor Rd, Prescott, AR 71857 · 15.6 mi
For-profit · 111 beds · Part of The Blossoms Rehab & Nursing Center
★★★★★5Much above averageThe Springs of Hillcrest
1421 West Second St North, Prescott, AR 71857 · 16.7 mi
For-profit · 90 beds · Part of The Springs Arkansas
- CMS high performer
★★★★★5Much above averageThe Blossoms at Stamps Rehab & Nursing Center
826 North Street, Stamps, AR 71860 · 20 mi
For-profit · 94 beds · Part of The Blossoms Rehab & Nursing Center
- CMS high performer
★★★★★5Much above averageThe Springs of Mine Creek
1407 North Main Street, Nashville, AR 71852 · 26.1 mi
For-profit · 78 beds · Part of The Springs Arkansas
- CMS high performer
★★★★★5Much above averageThe Blossoms at Nashville Rehab and Nursing Center
810 North 8th St, Nashville, AR 71852 · 26.1 mi
For-profit · 70 beds · Part of The Blossoms Rehab & Nursing Center
★★★★★3AverageBailey Creek Health and Rehab
1621 East 42nd St, Texarkana, AR 71854 · 28 mi
For-profit · 74 beds · Part of Anthony & Bryan Adams
★★★★★2Below average
Frequently asked questions
What is Heather Manor Nursing and Rehabilitation Center's rating?
Heather Manor Nursing and Rehabilitation Center has 5 out of 5 stars on the CMS overall star rating. The average for Arkansas nursing homes is 3.4 stars.
How many inspection citations did Heather Manor Nursing and Rehabilitation Center receive?
Its most recent standard health inspection found 1 citation, compared with a Arkansas average of 2.7. Every citation is listed on this page with its severity.
Does Heather Manor Nursing and Rehabilitation Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Heather Manor Nursing and Rehabilitation Center?
It is for profit - corporation and part of Central Arkansas Nursing Centers. The ownership section on this page lists the owners and managers reported to CMS.
Where is Heather Manor Nursing and Rehabilitation Center and how do I contact it?
Heather Manor Nursing and Rehabilitation Center is at 400 West 23rd Street, Hope, AR 71801. Phone: (870) 777-3448.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.