nursing home in Mesa, AZ
Citadel Post Acute
5121 East Broadway Road, Mesa, AZ 85206 · (480) 832-5555
CMS overall star rating
- Health inspections★★★★★5
- Staffing★★★★★3
- Quality measures★★★★★5
- CMS high performer
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Citadel Post Acute at a glance
Citadel Post Acute is a 128-bed for-profit nursing home in Mesa, Arizona (Maricopa County).
CMS gives it 5 out of 5 stars on its overall star rating, better than the Arizona average of 3.3.
Residents receive about 3.6 hours of nursing care per day (0.4 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (February 21, 2025) found 3 health citations. The Arizona average is 6.3.
It has not received a federal fine in the past three years.
Nursing staff turnover is 43.8% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 128
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- The Ensign Group
- Medicare-certified since
- March 1, 1985
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Maricopa County
- CMS Certification Number
- 035103
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 5 / 5 | 3.3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 5 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.55 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.44 hrs | 0.70 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.85 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.00 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 43.8% | 45.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 37.5% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 3 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 3 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 11 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 128 | 114 | 107 | |
| Average residents per day | 120 | 88 | 86 | |
| Occupancy | 94.1% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.7% | 2.1% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 2.5% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 3% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 2.5% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 12.7% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 14.2% | 12.8% | 14.1% | Average |
| Long-stay residents who lose too much weight (lower is better) | 1.2% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 2.6% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 20% | 21% | 19.5% | Average |
| Long-stay residents with new or worse incontinence (lower is better) | 14.5% | 20.6% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 75.8% | 94.6% | 95.5% | Worse |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 96.9% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.2% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 85.6% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 98.3% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 5 health deficiencies and 7 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| July 18, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 28, 2025 |
| February 21, 2025 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 4, 2025 |
| February 21, 2025 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | D Potential harm, isolated | Corrected April 4, 2025 |
| February 21, 2025 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected April 4, 2025 |
| April 14, 2023 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | E Potential harm, pattern | Corrected May 19, 2023 |
| April 14, 2023 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 14, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected May 19, 2023 |
| April 14, 2023 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected May 19, 2023 |
| February 17, 2022 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | D Potential harm, isolated | Corrected March 9, 2022 |
| February 17, 2022 Fire safety | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. Services Deficiencies · Tag K0521 | D Potential harm, isolated | Corrected March 9, 2022 |
| February 17, 2022 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | D Potential harm, isolated | Corrected March 9, 2022 |
| February 17, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected March 9, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| ENSIGN SERVICES INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2015 |
| SPETH, TERRY Individual | adp of the snf | NOT APPLICABLE | 06/23/2025 |
| PETERSON, FORREST Individual | corporate director | NOT APPLICABLE | 01/01/2019 |
| BURNAM, SOON Individual | corporate officer | NOT APPLICABLE | 03/25/2015 |
| KEETCH, CHAD Individual | corporate officer | NOT APPLICABLE | 03/01/2011 |
| MONKS, CHANDLER Individual | corporate officer | NOT APPLICABLE | 03/01/2024 |
| SATO, AMI Individual | corporate officer | NOT APPLICABLE | 09/09/2024 |
| PORT, BARRY Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 06/23/2025 |
| SPETH, TERRY Individual | managing control - governing body | NOT APPLICABLE | 11/11/2015 |
| SPETH, TERRY Individual | operational/managerial control | NOT APPLICABLE | 11/11/2015 |
Other nursing homes near Citadel Post Acute
Desert Blossom Health & Rehab Center
60 South 58th Street, Mesa, AZ 85206 · under 1 mi
For-profit · 106 beds · Part of The Ensign Group
★★★★★5Much above averageMontecito Post Acute Care and Rehabilitation
51 South 48th Street, Mesa, AZ 85206 · under 1 mi
For-profit · 222 beds · Part of The Ensign Group
★★★★★4Above averageAdvanced Healthcare of Mesa
5755 East Main Street, Mesa, AZ 85205 · under 1 mi
For-profit · 38 beds · Part of Advanced Health Care
- CMS high performer
★★★★★5Much above averageAlta Mesa Health and Rehabilitation
5848 East University Drive, Mesa, AZ 85205 · 1.2 mi
For-profit · 70 beds · Part of The Ensign Group
★★★★★5Much above averageMi Casa Nursing Center
330 South Pinnule Circle, Mesa, AZ 85206 · 1.2 mi
For-profit · 180 beds · Part of Life Care Centers of America
- Abuse citation
★★★★★2Below averageMission Palms Post Acute
6461 East Baywood Avenue, Mesa, AZ 85206 · 1.7 mi
For-profit · 160 beds · Part of The Ensign Group
★★★★★5Much above average
Frequently asked questions
What is Citadel Post Acute's rating?
Citadel Post Acute has 5 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Citadel Post Acute receive?
Its most recent standard health inspection found 3 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Citadel Post Acute accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Citadel Post Acute?
It is for profit - corporation and part of The Ensign Group. The ownership section on this page lists the owners and managers reported to CMS.
Where is Citadel Post Acute and how do I contact it?
Citadel Post Acute is at 5121 East Broadway Road, Mesa, AZ 85206. Phone: (480) 832-5555.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.