nursing home in Flagstaff, AZ
Haven of Flagstaff
800 West University Avenue, Flagstaff, AZ 86001 · (928) 779-6931
★★★★★3
Average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★5
- Abuse citation
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Haven of Flagstaff at a glance
Haven of Flagstaff is a 83-bed for-profit nursing home in Flagstaff, Arizona (Coconino County).
CMS gives it 3 out of 5 stars on its overall star rating, close to the Arizona average of 3.3.
Residents receive about 3.3 hours of nursing care per day (0.8 of them from registered nurses), worse than the state average of 4 hours.
Its most recent standard health inspection (March 14, 2025) found 7 health citations. The Arizona average is 6.3.
Federal regulators fined it 1 time in the past three years, totaling $13,098.
Nursing staff turnover is 43.8% per year (state average 45.2%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 83
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Haven Health
- Medicare-certified since
- February 8, 1984
- Resident/family council
- Resident
- County
- Coconino County
- CMS Certification Number
- 035091
Ratings
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 3 / 5 | 3.3 / 5 | 3 / 5 | Average |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 2.9 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 5 / 5 | 4.5 / 5 | 3.6 / 5 | Better |
| Long-stay quality rating (higher is better) | 5 / 5 | 4.4 / 5 | 3.8 / 5 | Better |
| Short-stay (rehab) quality rating (higher is better) | 5 / 5 | 4.5 / 5 | 3.3 / 5 | Better |
Staffing
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.35 hrs | 3.98 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.83 hrs | 0.70 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 1.79 hrs | 2.24 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 3.09 hrs | 3.51 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 43.8% | 45.2% | 45.8% | Average |
| Registered nurse turnover (yearly) (lower is better) | 40% | 43.6% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 7 | 6 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 3 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 38 | 41 | 80.6 | Better |
Penalties
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 1 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $13,098 | $8,928 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 1 | 0 | 1 | Average |
Size
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 83 | 114 | 107 | |
| Average residents per day | 78 | 88 | 86 | |
| Occupancy | 93.9% | 79.6% | 80.9% |
Long-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 2.1% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 2.1% | 4.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 0% | 10.6% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.1% | 1.2% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 0.8% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 4.9% | 10.7% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 8.9% | 12.8% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 1.4% | 5.3% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 3.6% | 3.9% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.3% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 10.5% | 21% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 28.1% | 20.6% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 94.6% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 97.8% | 96.9% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Arizona avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 0.1% | 1.2% | 1.6% | Better |
| Short-stay residents given a flu vaccine (higher is better) | 96.1% | 87.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 97% | 91.8% | 82% | Better |
Inspection citations
State inspectors cited this home for 24 health deficiencies and 8 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| December 22, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected January 20, 2026 |
| April 29, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected May 30, 2025 |
| March 14, 2025 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | E Potential harm, pattern | Corrected April 22, 2025 |
| March 14, 2025 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | E Potential harm, pattern | Corrected April 22, 2025 |
| March 14, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | D Potential harm, isolated | Corrected April 9, 2025 |
| March 14, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 9, 2025 |
| March 14, 2025 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected April 9, 2025 |
| March 14, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | D Potential harm, isolated | Corrected April 9, 2025 |
| March 14, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected April 9, 2025 |
| March 14, 2025 Complaint | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Resident Assessment and Care Planning Deficiencies · Tag F0842 | D Potential harm, isolated | Corrected April 9, 2025 |
| October 23, 2024 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected March 1, 2022 |
| October 23, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected December 9, 2024 |
| October 23, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected December 9, 2024 |
| December 14, 2023 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected January 3, 2024 |
| December 14, 2023 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected January 3, 2024 |
| October 5, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 5, 2023 Fire safety | Have simulated fire drills held at unexpected times. Miscellaneous Deficiencies · Tag K0712 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 5, 2023 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 5, 2023 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected November 6, 2023 |
| October 5, 2023 Complaint | Ensure the activities program is directed by a qualified professional. Quality of Life and Care Deficiencies · Tag F0680 | E Potential harm, pattern | Corrected November 6, 2023 |
| October 5, 2023 Standard | PASARR screening for Mental disorders or Intellectual Disabilities Resident Assessment and Care Planning Deficiencies · Tag F0645 | D Potential harm, isolated | Corrected November 6, 2023 |
| October 5, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected November 6, 2023 |
| October 5, 2023 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected November 6, 2023 |
| October 5, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected November 6, 2023 |
| October 5, 2023 Standard | Provide or get specialized rehabilitative services as required for a resident. Quality of Life and Care Deficiencies · Tag F0825 | D Potential harm, isolated | Corrected November 6, 2023 |
| August 18, 2022 Fire safety | Install corridor and hallway doors that block smoke. Smoke Deficiencies · Tag K0363 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 18, 2022 Fire safety | To conduct inspection, testing and maintenance of fire doors by qualified individuals. Miscellaneous Deficiencies · Tag K0761 | D Potential harm, isolated | Corrected September 19, 2022 |
| August 18, 2022 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | E Potential harm, pattern | Corrected September 15, 2022 |
| August 18, 2022 Standard | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected September 15, 2022 |
| August 18, 2022 Standard | Ensure each resident receives an accurate assessment. Resident Assessment and Care Planning Deficiencies · Tag F0641 | D Potential harm, isolated | Corrected September 15, 2022 |
| August 18, 2022 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected September 15, 2022 |
| August 18, 2022 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected September 15, 2022 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 1 federal penalty in the past three years, including $13,098 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 14, 2025 | Fine | $13,098 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| HAVEN ARIZONA REAL ESTATE, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| HAVEN FLAGSTAFF REAL ESTATE LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| HAVEN REAL ESTATE PARTNERS, LLC Organization | 5% or greater mortgage interest | NOT APPLICABLE | 02/01/2013 |
| ESPINOSA, STEPHANIE Individual | adp of the snf | NOT APPLICABLE | 10/14/2024 |
| FIGUEROA-DIAZ, VICENTE Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| FRAGOSO, LINDSAY Individual | adp of the snf | NOT APPLICABLE | 05/10/2021 |
| HAVEN ARIZONA REAL ESTATE, LLC Organization | adp of the snf | NOT APPLICABLE | 12/09/2024 |
| HAVEN FLAGSTAFF REAL ESTATE LLC Organization | adp of the snf | NOT APPLICABLE | 12/09/2024 |
| HAVEN REAL ESTATE PARTNERS, LLC Organization | adp of the snf | NOT APPLICABLE | 12/09/2024 |
| HEALTH GROUP MANAGEMENT LLC Organization | adp of the snf | NOT APPLICABLE | 11/25/2024 |
| LONGHURST, STOCK Individual | adp of the snf | NOT APPLICABLE | 11/15/2020 |
| MCCULLOUGH, ERIN Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| MILLER, CRYSTAL Individual | adp of the snf | NOT APPLICABLE | 03/27/2023 |
| ROBERTSON, BRETT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | adp of the snf | NOT APPLICABLE | 01/24/2025 |
| SAMUELIAN, STEPHEN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SCIARA, PATRICK Individual | adp of the snf | NOT APPLICABLE | 01/01/2021 |
| SEASTRAND, JASON Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SMITH, WENDY Individual | adp of the snf | NOT APPLICABLE | 11/23/2015 |
| TERNION PHYSICIAN GROUP, PLLC Organization | adp of the snf | NOT APPLICABLE | 01/23/2025 |
| WEST, CHRISTIAN Individual | adp of the snf | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, STEPHEN Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| SEASTRAND, JASON Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| WEST, CHRISTIAN Individual | direct ownership interest | NOT APPLICABLE | 02/01/2013 |
| ESPINOSA, STEPHANIE Individual | operational/managerial control | NOT APPLICABLE | 10/14/2024 |
| FIGUEROA-DIAZ, VICENTE Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| FRAGOSO, LINDSAY Individual | operational/managerial control | NOT APPLICABLE | 05/10/2021 |
| HEALTH GROUP MANAGEMENT LLC Organization | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| LONGHURST, STOCK Individual | operational/managerial control | NOT APPLICABLE | 11/15/2020 |
| MCCULLOUGH, ERIN Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| MILLER, CRYSTAL Individual | operational/managerial control | NOT APPLICABLE | 03/27/2023 |
| ROBERTSON, BRETT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, ROBERT Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SAMUELIAN, SPENCER Individual | operational/managerial control | NOT APPLICABLE | 01/24/2025 |
| SAMUELIAN, STEPHEN Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
| SCIARA, PATRICK Individual | operational/managerial control | NOT APPLICABLE | 01/01/2021 |
| SEASTRAND, JASON Individual | operational/managerial control | NOT APPLICABLE | 02/01/2013 |
Showing 40 of 43 records.
Other nursing homes near Haven of Flagstaff
Aspire Transitional Care
1521 North Pine Cliff Drive, Flagstaff, AZ 86001 · 2 mi
Non-profit · 50 beds · Part of The Goodman Group
★★★★★5Much above averageThe Peaks Health & Rehabilitation
3150 North Winding Brook Road, Flagstaff, AZ 86001 · 3.5 mi
Non-profit · 58 beds · Part of The Goodman Group
★★★★★3AverageHaven of Sedona
505 Jacks Canyon Road, Sedona, AZ 86351 · 28.4 mi
For-profit · 112 beds · Part of Haven Health
- Special Focus candidate
- Abuse citation
★★★★★2Below averageHaven of Cottonwood
197 South Willard Street, Cottonwood, AZ 86326 · 37.3 mi
For-profit · 80 beds · Part of Haven Health
★★★★★2Below average
Frequently asked questions
What is Haven of Flagstaff's rating?
Haven of Flagstaff has 3 out of 5 stars on the CMS overall star rating. The average for Arizona nursing homes is 3.3 stars.
How many inspection citations did Haven of Flagstaff receive?
Its most recent standard health inspection found 7 citations, compared with a Arizona average of 6.3. Every citation is listed on this page with its severity.
Does Haven of Flagstaff accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Haven of Flagstaff?
It is for profit - corporation and part of Haven Health. The ownership section on this page lists the owners and managers reported to CMS.
Where is Haven of Flagstaff and how do I contact it?
Haven of Flagstaff is at 800 West University Avenue, Flagstaff, AZ 86001. Phone: (928) 779-6931.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.