nursing home in Ketchikan, AK
Ketchikan Med Ctr New Horizons Transitional Care
3100 Tongass Avenue, Ketchikan, AK 99901 · (907) 225-5171
★★★★★1
Much below average
CMS overall star rating
CMS overall star rating
- Health inspections★★★★★1
- Staffing★★★★★4
- Quality measures★★★★★3
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Ketchikan Med Ctr New Horizons Transitional Care at a glance
Ketchikan Med Ctr New Horizons Transitional Care is a 29-bed non-profit nursing home in Ketchikan, Alaska (Ketchikan Gateway County).
CMS gives it 1 out of 5 stars on its overall star rating, worse than the Alaska average of 3.4.
Residents receive about 6.8 hours of nursing care per day (3.3 of them from registered nurses), close to the state average of 6.9 hours.
Its most recent standard health inspection (April 9, 2026) found 13 health citations. The Alaska average is 9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 50% per year (state average 50.4%).
Facility details
- Type
- Nursing home
- Ownership
- Non Profit - Corporation
- Beds
- 29
- Certified for
- Medicare and Medicaid
- Medicare-certified since
- July 1, 1968
- Resident/family council
- Resident
- County
- Ketchikan Gateway County
- CMS Certification Number
- 025010
Ratings
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 1 / 5 | 3.4 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 1 / 5 | 2.9 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 4 / 5 | 4.5 / 5 | 2.9 / 5 | Better |
| Quality measures rating ⓘ (higher is better) | 3 / 5 | 3.9 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 3 / 5 | 3.7 / 5 | 3.8 / 5 | Worse |
Staffing
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 6.79 hrs | 6.88 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 3.25 hrs | 2.12 hrs | 0.69 hrs | Better |
| Nurse aide hours per resident per day (higher is better) | 3.54 hrs | 4.06 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 5.90 hrs | 6.09 hrs | 3.42 hrs | Better |
| Nursing staff turnover (yearly) (lower is better) | 50% | 50.4% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 44.4% | 48.4% | 42.9% | Average |
Inspections
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 13 | 9 | 9 | Worse |
| Citations from complaint investigations (latest cycle) (lower is better) | 10 | 2 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 134 | 87 | 80.6 | Worse |
Penalties
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $26,572 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 1 | 1 | Better |
Size
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 29 | 41 | 107 | |
| Average residents per day | 25 | 37 | 86 | |
| Occupancy | 86.2% | 89.1% | 80.9% |
Long-stay residents
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 4.5% | 3.2% | 3.2% | Worse |
| Long-stay residents with pressure ulcers (lower is better) | 6.5% | 6.9% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 12% | 18.8% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 4.5% | 2.5% | 1.6% | Worse |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1.4% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 22.4% | 16.7% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 30.7% | 19.5% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.7% | 5.3% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 11.1% | 6.5% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.2% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.6% | 14.7% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 32.4% | 20% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 100% | 96% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 91% | 93.3% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Alaska avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents given a pneumonia vaccine (higher is better) | 67.6% | 80% | 82% | Worse |
Inspection citations
State inspectors cited this home for 17 health deficiencies and 12 fire safety deficiencies in the inspection records CMS currently publishes. None were rated as causing actual harm to residents.
| Date | Citation | Severity | Status |
|---|---|---|---|
| April 9, 2026 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Fire safety | Meet other general requirements that are deficient. Egress Deficiencies · Tag K0300 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Fire safety | Have an enclosure around a vertical opening shaft. Smoke Deficiencies · Tag K0311 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Fire safety | Properly select, install, inspect, or maintain portable fire extinguishes. Smoke Deficiencies · Tag K0355 | F Potential harm, widespread | Corrected April 29, 2026 |
| April 9, 2026 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 15, 2026 |
| April 9, 2026 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | E Potential harm, pattern | Corrected May 15, 2026 |
| April 9, 2026 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected May 15, 2026 |
| September 9, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Nursing and Physician Services Deficiencies · Tag F0726 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Administration Deficiencies · Tag F0838 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Honor the resident's right to organize and participate in resident/family groups in the facility. Resident Rights Deficiencies · Tag F0565 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | F Potential harm, widespread | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | E Potential harm, pattern | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | E Potential harm, pattern | Corrected December 5, 2025 |
| September 9, 2025 Complaint | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Resident Rights Deficiencies · Tag F0557 | D Potential harm, isolated | Corrected December 5, 2025 |
| February 28, 2025 Fire safety | Establish policies and procedures for volunteers. Emergency Preparedness Deficiencies · Tag E0024 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Fire safety | List the names and contact information of those in the facility. Emergency Preparedness Deficiencies · Tag E0030 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Fire safety | Keep aisles, corridors, and exits free of obstruction in case of emergency. Egress Deficiencies · Tag K0211 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Fire safety | Have properly installed electrical wiring and gas equipment. Services Deficiencies · Tag K0511 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | F Potential harm, widespread | Corrected April 13, 2025 |
| February 28, 2025 Standard | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Resident Assessment and Care Planning Deficiencies · Tag F0657 | E Potential harm, pattern | Corrected April 11, 2025 |
| March 15, 2024 Standard | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Quality of Life and Care Deficiencies · Tag F0688 | D Potential harm, isolated | Corrected April 12, 2024 |
| March 15, 2024 Standard | Provide activities to meet all resident's needs. Quality of Life and Care Deficiencies · Tag F0679 | D Potential harm, isolated | Corrected April 12, 2024 |
| March 15, 2024 Standard | Post nurse staffing information every day. Nursing and Physician Services Deficiencies · Tag F0732 | C No harm, widespread | Corrected April 12, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| PEACEHEALTH Organization | 5% or greater direct ownership interest | — | 11/25/1986 |
| DEMARS, SANDRA Individual | adp of the snf | NOT APPLICABLE | 06/22/2021 |
| HODGES, GERALD Individual | adp of the snf | NOT APPLICABLE | 10/06/2025 |
| NESS, SARAH Individual | adp of the snf | NOT APPLICABLE | 01/03/2026 |
| PEACEHEALTH Organization | adp of the snf | NOT APPLICABLE | 11/25/1986 |
| AARON, CAROLYN Individual | corporate director | NOT APPLICABLE | 01/01/2021 |
| ACKMAN, TIMOTHY Individual | corporate director | NOT APPLICABLE | 07/01/2017 |
| ADAMS, IONE Individual | corporate director | NOT APPLICABLE | 07/01/2024 |
| ARVIN, LORRAINE Individual | corporate director | NOT APPLICABLE | 07/01/2024 |
| DAVENPORT, CHARLOTTE Individual | corporate director | NOT APPLICABLE | 07/01/2016 |
| HOLLINGSHEAD, DANNY Individual | corporate director | NOT APPLICABLE | 06/01/2017 |
| JACKSON, LINDA Individual | corporate director | NOT APPLICABLE | 07/15/2023 |
| KEARNEY, LEONARD Individual | corporate director | NOT APPLICABLE | 01/01/2011 |
| KING, DONNA Individual | corporate director | NOT APPLICABLE | 07/01/2019 |
| MCWILLIAMS, MARY Individual | corporate director | NOT APPLICABLE | 09/24/2021 |
| MEASHINTUBBY, DELEESA Individual | corporate director | NOT APPLICABLE | 06/30/2023 |
| NENZEL, ANDREA Individual | corporate director | NOT APPLICABLE | 07/01/2015 |
| PRUITT, KATHLEEN Individual | corporate director | NOT APPLICABLE | 07/01/2015 |
| WOLLENBERG, RICHARD Individual | corporate director | NOT APPLICABLE | 01/21/2014 |
| KARNES, THOMAS Individual | corporate officer | NOT APPLICABLE | 01/27/2023 |
| MAGNUSON, RICHARD Individual | corporate officer | NOT APPLICABLE | 06/16/2025 |
| NESS, SARAH Individual | corporate officer | NOT APPLICABLE | 01/03/2026 |
| SPRINGER II, ARTHUR Individual | corporate officer | NOT APPLICABLE | 11/03/2025 |
| DEMARS, SANDRA Individual | operational/managerial control | NOT APPLICABLE | 06/22/2021 |
| HODGES, GERALD Individual | operational/managerial control | NOT APPLICABLE | 10/06/2025 |
| PEACEHEALTH Organization | operational/managerial control | NOT APPLICABLE | 11/25/1986 |
Frequently asked questions
What is Ketchikan Med Ctr New Horizons Transitional Care's rating?
Ketchikan Med Ctr New Horizons Transitional Care has 1 out of 5 stars on the CMS overall star rating. The average for Alaska nursing homes is 3.4 stars.
How many inspection citations did Ketchikan Med Ctr New Horizons Transitional Care receive?
Its most recent standard health inspection found 13 citations, compared with a Alaska average of 9. Every citation is listed on this page with its severity.
Does Ketchikan Med Ctr New Horizons Transitional Care accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Ketchikan Med Ctr New Horizons Transitional Care?
It is non profit - corporation. The ownership section on this page lists the owners and managers reported to CMS.
Where is Ketchikan Med Ctr New Horizons Transitional Care and how do I contact it?
Ketchikan Med Ctr New Horizons Transitional Care is at 3100 Tongass Avenue, Ketchikan, AK 99901. Phone: (907) 225-5171.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.