nursing home in Mobile, AL
Knollwood Healthcare
3151-A Knollwood Drive, Mobile, AL 36693 · (251) 661-7608
Not rated
Not rated
CMS overall star rating
CMS overall star rating
- Health inspectionsNot rated
- StaffingNot rated
- Quality measuresNot rated
- Special Focus Facility
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Knollwood Healthcare at a glance
Knollwood Healthcare is a 71-bed for-profit nursing home in Mobile, Alabama (Mobile County).
CMS has not published a overall star rating for this nursing home, usually because it has too little recent data.
Residents receive about 3.4 hours of nursing care per day (0.6 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (September 11, 2025) found 9 health citations. The Alabama average is 3.9.
Federal regulators fined it 4 times in the past three years, totaling $318,070.
Nursing staff turnover is 74.2% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Limited Liability Company
- Beds
- 71
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ephram Lahasky
- Medicare-certified since
- May 21, 2012
- Continuing care retirement community
- Yes
- Resident/family council
- Resident
- County
- Mobile County
- CMS Certification Number
- 015463
Staffing
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.42 hrs | 3.88 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.62 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.08 hrs | 2.44 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.85 hrs | 3.26 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 74.2% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 58.3% | 39.5% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 9 | 4 | 9 | Average |
| Citations from complaint investigations (latest cycle) (lower is better) | 5 | 1 | 3 | Worse |
| Weighted health inspection score ⓘ (lower is better) | 399 | 50.6 | 80.6 | Worse |
Penalties
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 4 | 0 | 1 | Worse |
| Total fines in the past 3 years (lower is better) | $318,070 | $12,315 | $30,972 | Worse |
| All federal penalties in the past 3 years (lower is better) | 5 | 0 | 1 | Worse |
Size
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 71 | 118 | 107 | |
| Average residents per day | 57 | 98 | 86 | |
| Occupancy | 79.6% | 83.7% | 80.9% |
Long-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 4% | 5.4% | 4.6% | Better |
| Long-stay residents given antipsychotic medication (lower is better) | 18.8% | 21.2% | 15.4% | Worse |
| Long-stay residents with a urinary tract infection (lower is better) | 1% | 2.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 1% | 1% | 0.8% | Worse |
| Long-stay residents needing more help with daily activities (lower is better) | 22.4% | 12% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 34.3% | 12.1% | 14.1% | Worse |
| Long-stay residents who lose too much weight (lower is better) | 10.6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 23.7% | 24.5% | 19.5% | Worse |
| Long-stay residents with new or worse incontinence (lower is better) | 19.8% | 12.8% | 19% | Average |
| Long-stay residents given a flu vaccine (higher is better) | 94.1% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 85.9% | 92.2% | 93.6% | Worse |
Short-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 3% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 30.2% | 80.3% | 79.8% | Worse |
| Short-stay residents given a pneumonia vaccine (higher is better) | 40% | 85.3% | 82% | Worse |
Inspection citations
State inspectors cited this home for 46 health deficiencies and 3 fire safety deficiencies in the inspection records CMS currently publishes. 12 citations involved actual harm, including 8 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| March 6, 2026 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 6, 2026 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected April 16, 2026 |
| March 6, 2026 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 16, 2026 |
| September 11, 2025 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected October 30, 2025 |
| September 11, 2025 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected October 30, 2025 |
| September 11, 2025 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | E Potential harm, pattern | Corrected October 30, 2025 |
| September 11, 2025 Complaint | Provide safe, appropriate pain management for a resident who requires such services. Quality of Life and Care Deficiencies · Tag F0697 | D Potential harm, isolated | Corrected October 30, 2025 |
| September 11, 2025 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected October 30, 2025 |
| September 11, 2025 Standard | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. Resident Rights Deficiencies · Tag F0577 | C No harm, widespread | Corrected October 30, 2025 |
| May 22, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected May 6, 2025 |
| March 27, 2025 Complaint | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Resident Rights Deficiencies · Tag F0580 | L Immediate jeopardy, widespread | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Ensure that residents are free from significant medication errors. Pharmacy Service Deficiencies · Tag F0760 | L Immediate jeopardy, widespread | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Ensure services provided by the nursing facility meet professional standards of quality. Resident Assessment and Care Planning Deficiencies · Tag F0658 | L Immediate jeopardy, widespread | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | L Immediate jeopardy, widespread | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected April 25, 2025 |
| March 27, 2025 Standard | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0943 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Provide medically-related social services to help each resident achieve the highest possible quality of life. Quality of Life and Care Deficiencies · Tag F0745 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Provide appropriate pressure ulcer care and prevent new ulcers from developing. Quality of Life and Care Deficiencies · Tag F0686 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Respond appropriately to all alleged violations. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0610 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected April 25, 2025 |
| March 27, 2025 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected April 25, 2025 |
| October 10, 2024 Fire safety | Create arrangements with other facilities to receive patients. Emergency Preparedness Deficiencies · Tag E0025 | F Potential harm, widespread | Corrected November 20, 2024 |
| October 10, 2024 Fire safety | Develop and maintain an Emergency Preparedness Program (EP). Emergency Preparedness Deficiencies · Tag E0004 | F Potential harm, widespread | Corrected November 20, 2024 |
| October 10, 2024 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected November 20, 2024 |
| October 10, 2024 Standard | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected November 14, 2024 |
| October 10, 2024 Standard | Dispose of garbage and refuse properly. Nutrition and Dietary Deficiencies · Tag F0814 | F Potential harm, widespread | Corrected November 14, 2024 |
| October 10, 2024 Standard | Provide a neutral and fair arbitration process and agree to arbitrator and venue. Administration Deficiencies · Tag F0848 | E Potential harm, pattern | Corrected November 14, 2024 |
| October 10, 2024 Standard | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. Administration Deficiencies · Tag F0847 | E Potential harm, pattern | Corrected November 14, 2024 |
| October 10, 2024 Standard | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | E Potential harm, pattern | Corrected November 14, 2024 |
| September 19, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | D Potential harm, isolated | Corrected August 5, 2024 |
| April 25, 2024 Complaint | Administer the facility in a manner that enables it to use its resources effectively and efficiently. Administration Deficiencies · Tag F0835 | L Immediate jeopardy, widespread | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Administration Deficiencies · Tag F0867 | L Immediate jeopardy, widespread | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. Administration Deficiencies · Tag F0837 | L Immediate jeopardy, widespread | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | J Immediate jeopardy, isolated | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Nutrition and Dietary Deficiencies · Tag F0803 | I Actual harm, widespread | Corrected September 16, 2024 |
| April 25, 2024 Complaint | Provide enough food/fluids to maintain a resident's health. Quality of Life and Care Deficiencies · Tag F0692 | G Actual harm, isolated | Corrected September 16, 2024 |
| April 25, 2024 Complaint | Develop and implement policies and procedures to prevent abuse, neglect, and theft. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0607 | G Actual harm, isolated | Corrected July 17, 2024 |
| April 25, 2024 Complaint | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0600 | G Actual harm, isolated | Corrected July 17, 2024 |
| April 25, 2024 Complaint | Keep all essential equipment working safely. Environmental Deficiencies · Tag F0908 | F Potential harm, widespread | Corrected September 16, 2024 |
| April 25, 2024 Complaint | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected September 16, 2024 |
| April 25, 2024 Complaint | Have a plan that describes the process for conducting QAPI and QAA activities. Administration Deficiencies · Tag F0865 | F Potential harm, widespread | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Resident Rights Deficiencies · Tag F0584 | E Potential harm, pattern | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Keep residents' personal and medical records private and confidential. Resident Rights Deficiencies · Tag F0583 | E Potential harm, pattern | Corrected September 16, 2024 |
| April 25, 2024 Complaint | Reasonably accommodate the needs and preferences of each resident. Resident Rights Deficiencies · Tag F0558 | D Potential harm, isolated | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Pharmacy Service Deficiencies · Tag F0758 | D Potential harm, isolated | Corrected May 29, 2024 |
| April 25, 2024 Complaint | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Freedom from Abuse, Neglect, and Exploitation Deficiencies · Tag F0609 | D Potential harm, isolated | Corrected July 17, 2024 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports 5 federal penalties in the past three years, including $318,070 in fines.
| Date | Penalty | Amount / length |
|---|---|---|
| March 27, 2025 | Fine | $187,110 |
| April 25, 2024 | Payment Denial | 116 days from May 23, 2024 |
| April 25, 2024 | Fine | $113,744 |
| April 25, 2024 | Fine | $10,555 |
| April 25, 2024 | Fine | $6,661 |
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| FREEMAN, JEANNE Individual | w-2 managing employee | NOT APPLICABLE | 10/27/2022 |
Other nursing homes near Knollwood Healthcare
Lynwood Rehabilitation and Healthcare Center
4164 Halls Mill Road, Mobile, AL 36693 · 2.2 mi
For-profit · 127 beds · Part of Venza Care Management
★★★★★2Below averageGulf Coast Health and Rehabilitation, LLC
8002 Grelot Road, Mobile, AL 36695 · 3.5 mi
For-profit · 100 beds · Part of Nhs Management
★★★★★2Below averageMobile Nursing and Rehabilitation Center
7020 Bruns Drive, Mobile, AL 36695 · 4.1 mi
For-profit · 120 beds · Part of Legacy Healthcare
- New owner (last 12 months)
★★★★★2Below averageCrowne Health Care of Mobile
954 Navco Road, Mobile, AL 36605 · 4.7 mi
For-profit · 148 beds · Part of Crowne Health Care
★★★★★3Average- ★★★★★4Above average
Crowne Health Care of Springhill
3712 Dauphin St, Mobile, AL 36608 · 4.9 mi
For-profit · 46 beds · Part of Crowne Health Care
★★★★★5Much above average
Frequently asked questions
What is Knollwood Healthcare's rating?
CMS has not published a star rating for Knollwood Healthcare. This usually means there is not enough recent data.
How many inspection citations did Knollwood Healthcare receive?
Its most recent standard health inspection found 9 citations, compared with a Alabama average of 3.9. Every citation is listed on this page with its severity.
Does Knollwood Healthcare accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Knollwood Healthcare?
It is for profit - limited liability company and part of Ephram Lahasky. The ownership section on this page lists the owners and managers reported to CMS.
Where is Knollwood Healthcare and how do I contact it?
Knollwood Healthcare is at 3151-A Knollwood Drive, Mobile, AL 36693. Phone: (251) 661-7608.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.