nursing home in Phenix City, AL
Canterbury Health Care Facility
1720 Knowles Road, Phenix City, AL 36869 · (334) 291-0485
CMS overall star rating
- Health inspections★★★★★2
- Staffing★★★★★3
- Quality measures★★★★★2
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Canterbury Health Care Facility at a glance
Canterbury Health Care Facility is a 137-bed for-profit nursing home in Phenix City, Alabama (Russell County).
CMS gives it 2 out of 5 stars on its overall star rating, worse than the Alabama average of 3.
Residents receive about 4.1 hours of nursing care per day (0.4 of them from registered nurses), better than the state average of 3.9 hours.
Its most recent standard health inspection (June 2, 2023) found 6 health citations. The Alabama average is 3.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 54.2% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 137
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Venza Care Management
- Medicare-certified since
- June 28, 1983
- Resident/family council
- Resident
- County
- Russell County
- CMS Certification Number
- 015382
Ratings
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 2 / 5 | 3 / 5 | 3 / 5 | Worse |
| Health inspection rating ⓘ (higher is better) | 2 / 5 | 2.8 / 5 | 2.8 / 5 | Worse |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 2 / 5 | 3.2 / 5 | 3.6 / 5 | Worse |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 1 / 5 | 2.9 / 5 | 3.3 / 5 | Worse |
Staffing
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 4.07 hrs | 3.88 hrs | 3.86 hrs | Better |
| Registered nurse hours per resident per day (higher is better) | 0.38 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 2.82 hrs | 2.44 hrs | 2.32 hrs | Better |
| Weekend nurse staff hours per resident per day (higher is better) | 3.49 hrs | 3.26 hrs | 3.42 hrs | Average |
| Nursing staff turnover (yearly) (lower is better) | 54.2% | 46.9% | 45.8% | Worse |
| Registered nurse turnover (yearly) (lower is better) | 50% | 39.5% | 42.9% | Worse |
| Administrators who left in the past year (lower is better) | 1 | 0 | 1 | Worse |
Inspections
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 6 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 45 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $12,315 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 137 | 118 | 107 | |
| Average residents per day | 130 | 98 | 86 | |
| Occupancy | 94.6% | 83.7% | 80.9% |
Long-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 2.9% | 3.3% | 3.2% | Better |
| Long-stay residents with pressure ulcers (lower is better) | 6.8% | 5.4% | 4.6% | Worse |
| Long-stay residents given antipsychotic medication (lower is better) | 14.8% | 21.2% | 15.4% | Average |
| Long-stay residents with a urinary tract infection (lower is better) | 0.5% | 2.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 18.3% | 12% | 13.9% | Worse |
| Long-stay residents whose walking worsened (lower is better) | 10.8% | 12.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 6.6% | 5.4% | 5.2% | Worse |
| Long-stay residents with depressive symptoms (lower is better) | 0.8% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0% | 0.6% | 0.1% | Better |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 15.2% | 24.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 21.8% | 12.8% | 19% | Worse |
| Long-stay residents given a flu vaccine (higher is better) | 92.2% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 100% | 92.2% | 93.6% | Better |
Short-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.7% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 91.1% | 80.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 99.6% | 85.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 13 health deficiencies and 4 fire safety deficiencies in the inspection records CMS currently publishes. 2 citations involved actual harm.
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 4, 2023 Complaint | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected August 17, 2023 |
| June 2, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected June 30, 2023 |
| June 2, 2023 Fire safety | Address subsistence needs for staff and patients. Emergency Preparedness Deficiencies · Tag E0015 | F Potential harm, widespread | Corrected June 30, 2023 |
| June 2, 2023 Standard | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Resident Assessment and Care Planning Deficiencies · Tag F0644 | D Potential harm, isolated | Corrected July 7, 2023 |
| June 2, 2023 Standard | Provide or obtain dental services for each resident. Quality of Life and Care Deficiencies · Tag F0791 | D Potential harm, isolated | Corrected July 7, 2023 |
| June 2, 2023 Standard | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. Resident Assessment and Care Planning Deficiencies · Tag F0661 | D Potential harm, isolated | Corrected July 7, 2023 |
| June 2, 2023 Standard | Allow residents to self-administer drugs if determined clinically appropriate. Resident Rights Deficiencies · Tag F0554 | D Potential harm, isolated | Corrected August 24, 2023 |
| June 2, 2023 Standard | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Resident Assessment and Care Planning Deficiencies · Tag F0640 | D Potential harm, isolated | Corrected July 7, 2023 |
| June 2, 2023 Standard | Provide care and assistance to perform activities of daily living for any resident who is unable. Quality of Life and Care Deficiencies · Tag F0677 | D Potential harm, isolated | Corrected July 7, 2023 |
| April 23, 2021 Standard | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Resident Assessment and Care Planning Deficiencies · Tag F0656 | G Actual harm, isolated | Corrected March 31, 2021 |
| April 23, 2021 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | G Actual harm, isolated | Corrected March 31, 2021 |
| April 23, 2021 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected May 28, 2021 |
| April 23, 2021 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | E Potential harm, pattern | Corrected May 28, 2021 |
| April 23, 2021 Standard | Provide safe and appropriate respiratory care for a resident when needed. Quality of Life and Care Deficiencies · Tag F0695 | D Potential harm, isolated | Corrected May 28, 2021 |
| February 13, 2020 Fire safety | Conduct testing and exercise requirements. Emergency Preparedness Deficiencies · Tag E0039 | F Potential harm, widespread | Corrected March 26, 2020 |
| February 13, 2020 Fire safety | Have proper medical gas storage and administration areas. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0923 | D Potential harm, isolated | Corrected March 26, 2020 |
| February 13, 2020 Standard | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Nutrition and Dietary Deficiencies · Tag F0812 | F Potential harm, widespread | Corrected March 19, 2020 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| AOP SNF OPERATIONS HOLDINGS LLC Organization | 5% or greater direct ownership interest | 100% | 03/01/2023 |
| CH AOP HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 48% | 03/01/2023 |
| MS AOP HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 23% | 03/01/2023 |
| SS AOP HOLDINGS LLC Organization | 5% or greater indirect ownership interest | 23% | 03/01/2023 |
| AZZAM, MOHANNAD Individual | adp of the snf | NOT APPLICABLE | 03/01/2023 |
| MADISON, ADAM Individual | adp of the snf | NOT APPLICABLE | 06/07/2026 |
| MELB OPCO MANAGER LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| VERTEX FINANCIAL SERVICES LLC Organization | adp of the snf | NOT APPLICABLE | 12/30/2025 |
| GOODMAN, MENUCHA Individual | corporate officer | NOT APPLICABLE | 12/01/2025 |
| STRAUSS, SUSAN Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 01/08/2026 |
| GOODMAN, MENUCHA Individual | managing control - governing body | NOT APPLICABLE | 12/01/2025 |
| MADISON, ADAM Individual | managing control - governing body | NOT APPLICABLE | 06/07/2026 |
| AOP OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| AZZAM, MOHANNAD Individual | operational/managerial control | NOT APPLICABLE | 03/01/2023 |
| GOODMAN, MENUCHA Individual | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| MADISON, ADAM Individual | operational/managerial control | NOT APPLICABLE | 06/07/2026 |
| MELB OPCO MANAGER LLC Organization | operational/managerial control | NOT APPLICABLE | 12/01/2025 |
| VERTEX FINANCIAL SERVICES LLC Organization | operational/managerial control | NOT APPLICABLE | 01/01/2025 |
Other nursing homes near Canterbury Health Care Facility
Parkwood Health Care Facility
3301 Stadium Drive, Phenix City, AL 36867 · 2.6 mi
For-profit · 74 beds · Part of Crowne Health Care
★★★★★5Much above averageBridgeway Health and Rehabilitation Center
3900 Lakewood Drive, Phenix City, AL 36867 · 3.4 mi
For-profit · 86 beds · Part of Arabella Healthcare Management
★★★★★3AverageMagnolia Manor of Columbus Nursing Center - West
2000 Warm Springs Rd, Columbus, GA 31904 · 4.6 mi
Non-profit · 166 beds · Part of Magnolia Manor Senior Living
★★★★★2Below averageMagnolia Manor of Columbus Nursing Center - East
2010 Warm Springs Rd, Columbus, GA 31904 · 4.7 mi
Non-profit · 210 beds · Part of Magnolia Manor Senior Living
★★★★★3AverageSpring Harbor at Green Island
200 Spring Harbor Drive, Columbus, GA 31904 · 7.1 mi
Non-profit · 40 beds
★★★★★3Average- ★★★★★1Much below average
Frequently asked questions
What is Canterbury Health Care Facility's rating?
Canterbury Health Care Facility has 2 out of 5 stars on the CMS overall star rating. The average for Alabama nursing homes is 3 stars.
How many inspection citations did Canterbury Health Care Facility receive?
Its most recent standard health inspection found 6 citations, compared with a Alabama average of 3.9. Every citation is listed on this page with its severity.
Does Canterbury Health Care Facility accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Canterbury Health Care Facility?
It is for profit - corporation and part of Venza Care Management. The ownership section on this page lists the owners and managers reported to CMS.
Where is Canterbury Health Care Facility and how do I contact it?
Canterbury Health Care Facility is at 1720 Knowles Road, Phenix City, AL 36869. Phone: (334) 291-0485.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.