nursing home in Mobile, AL
Twin Oaks Rehabilitation and Healthcare Center
857 Crawford Lane, Mobile, AL 36617 · (251) 476-3420
CMS overall star rating
- Health inspections★★★★★4
- Staffing★★★★★3
- Quality measures★★★★★4
Source: Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. We refresh our information from this source. About our data
Twin Oaks Rehabilitation and Healthcare Center at a glance
Twin Oaks Rehabilitation and Healthcare Center is a 131-bed for-profit nursing home in Mobile, Alabama (Mobile County).
CMS gives it 4 out of 5 stars on its overall star rating, better than the Alabama average of 3.
Residents receive about 3.4 hours of nursing care per day (0.5 of them from registered nurses), worse than the state average of 3.9 hours.
Its most recent standard health inspection (October 26, 2023) found 2 health citations. The Alabama average is 3.9.
It has not received a federal fine in the past three years.
Nursing staff turnover is 34% per year (state average 46.9%).
Facility details
- Type
- Nursing home
- Ownership
- For Profit - Corporation
- Beds
- 131
- Certified for
- Medicare and Medicaid
- Chain / affiliated entity
- Ball Healthcare Services
- Medicare-certified since
- January 1, 1978
- Resident/family council
- None
- County
- Mobile County
- CMS Certification Number
- 015211
Ratings
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Overall star rating ⓘ (higher is better) | 4 / 5 | 3 / 5 | 3 / 5 | Better |
| Health inspection rating ⓘ (higher is better) | 4 / 5 | 2.8 / 5 | 2.8 / 5 | Better |
| Staffing rating ⓘ (higher is better) | 3 / 5 | 3.6 / 5 | 2.9 / 5 | Average |
| Quality measures rating ⓘ (higher is better) | 4 / 5 | 3.2 / 5 | 3.6 / 5 | Average |
| Long-stay quality rating (higher is better) | 4 / 5 | 3.4 / 5 | 3.8 / 5 | Average |
| Short-stay (rehab) quality rating (higher is better) | 3 / 5 | 2.9 / 5 | 3.3 / 5 | Average |
Staffing
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Total nurse staff hours per resident per day ⓘ (higher is better) | 3.37 hrs | 3.88 hrs | 3.86 hrs | Worse |
| Registered nurse hours per resident per day (higher is better) | 0.53 hrs | 0.65 hrs | 0.69 hrs | Worse |
| Nurse aide hours per resident per day (higher is better) | 1.91 hrs | 2.44 hrs | 2.32 hrs | Worse |
| Weekend nurse staff hours per resident per day (higher is better) | 2.62 hrs | 3.26 hrs | 3.42 hrs | Worse |
| Nursing staff turnover (yearly) (lower is better) | 34% | 46.9% | 45.8% | Better |
| Registered nurse turnover (yearly) (lower is better) | 23.1% | 39.5% | 42.9% | Better |
| Administrators who left in the past year (lower is better) | 0 | 0 | 1 | Better |
Inspections
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Health citations in the most recent inspection (lower is better) | 2 | 4 | 9 | Better |
| Citations from complaint investigations (latest cycle) (lower is better) | 0 | 1 | 3 | Better |
| Weighted health inspection score ⓘ (lower is better) | 10 | 50.6 | 80.6 | Better |
Penalties
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Fines in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
| Total fines in the past 3 years (lower is better) | $0 | $12,315 | $30,972 | Better |
| All federal penalties in the past 3 years (lower is better) | 0 | 0 | 1 | Better |
Size
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Certified beds | 131 | 118 | 107 | |
| Average residents per day | 124 | 98 | 86 | |
| Occupancy | 94.4% | 83.7% | 80.9% |
Long-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Long-stay residents with a fall causing major injury (lower is better) | 3.3% | 3.3% | 3.2% | Average |
| Long-stay residents with pressure ulcers (lower is better) | 4.5% | 5.4% | 4.6% | Average |
| Long-stay residents given antipsychotic medication (lower is better) | 14.2% | 21.2% | 15.4% | Better |
| Long-stay residents with a urinary tract infection (lower is better) | 1.3% | 2.4% | 1.6% | Better |
| Long-stay residents with a catheter left in the bladder (lower is better) | 0.3% | 1% | 0.8% | Better |
| Long-stay residents needing more help with daily activities (lower is better) | 7.8% | 12% | 13.9% | Better |
| Long-stay residents whose walking worsened (lower is better) | 11.1% | 12.1% | 14.1% | Better |
| Long-stay residents who lose too much weight (lower is better) | 4.2% | 5.4% | 5.2% | Better |
| Long-stay residents with depressive symptoms (lower is better) | 0% | 1.4% | 12.8% | Better |
| Long-stay residents who were physically restrained (lower is better) | 0.4% | 0.6% | 0.1% | Worse |
| Long-stay residents given anti-anxiety or sleep medication (lower is better) | 7.9% | 24.5% | 19.5% | Better |
| Long-stay residents with new or worse incontinence (lower is better) | 5.7% | 12.8% | 19% | Better |
| Long-stay residents given a flu vaccine (higher is better) | 97.5% | 94.8% | 95.5% | Average |
| Long-stay residents given a pneumonia vaccine (higher is better) | 93.7% | 92.2% | 93.6% | Average |
Short-stay residents
| Measure | This facility | Alabama avg. | U.S. avg. | vs. U.S. |
|---|---|---|---|---|
| Short-stay residents newly given antipsychotic medication (lower is better) | 1.8% | 2% | 1.6% | Worse |
| Short-stay residents given a flu vaccine (higher is better) | 94.6% | 80.3% | 79.8% | Better |
| Short-stay residents given a pneumonia vaccine (higher is better) | 89.6% | 85.3% | 82% | Better |
Inspection citations
State inspectors cited this home for 6 health deficiencies and 5 fire safety deficiencies in the inspection records CMS currently publishes. 1 citation involved actual harm, including 1 rated "immediate jeopardy".
| Date | Citation | Severity | Status |
|---|---|---|---|
| October 26, 2023 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | D Potential harm, isolated | Corrected November 14, 2023 |
| October 26, 2023 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | E Potential harm, pattern | Corrected November 30, 2023 |
| October 26, 2023 Standard | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Pharmacy Service Deficiencies · Tag F0761 | D Potential harm, isolated | Corrected November 30, 2023 |
| August 5, 2021 Standard | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Pharmacy Service Deficiencies · Tag F0755 | D Potential harm, isolated | Corrected September 3, 2021 |
| November 2, 2019 Fire safety | Have generator or other power source capable of supplying service within 10 seconds. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0918 | F Potential harm, widespread | Corrected November 8, 2019 |
| November 2, 2019 Fire safety | Install an approved automatic sprinkler system. Smoke Deficiencies · Tag K0351 | D Potential harm, isolated | Corrected November 6, 2019 |
| November 2, 2019 Fire safety | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. Smoke Deficiencies · Tag K0372 | D Potential harm, isolated | Corrected November 5, 2019 |
| November 2, 2019 Fire safety | Ensure proper usage of power strips and extension cords. Gas, Vacuum, and Electrical Systems Deficiencies · Tag K0920 | D Potential harm, isolated | Corrected November 5, 2019 |
| November 2, 2019 Standard | Provide and implement an infection prevention and control program. Infection Control Deficiencies · Tag F0880 | J Immediate jeopardy, isolated | Corrected November 25, 2019 |
| November 2, 2019 Standard | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. Nursing and Physician Services Deficiencies · Tag F0947 | D Potential harm, isolated | Corrected November 25, 2019 |
| November 2, 2019 Standard | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Quality of Life and Care Deficiencies · Tag F0689 | D Potential harm, isolated | Corrected November 25, 2019 |
Severity letters follow the CMS scope-and-severity grid: A–C no actual harm with potential for minimal harm; D–F potential for more than minimal harm; G–I actual harm; J–L immediate jeopardy to resident health or safety. How to read inspection citations.
Fines and payment denials
CMS reports no federal fines or payment denials in the past three years.
Owners and managers
Individuals and organizations reported to CMS as owning or operating this nursing home.
| Name | Role | Share | Since |
|---|---|---|---|
| BALL, CLARENCE Individual | 5% or greater direct ownership interest | 100% | 07/01/2003 |
| BALL HEALTHCARE INC Organization | adp of the snf | NOT APPLICABLE | 07/01/2003 |
| BALL HEALTHCARE SERVICE, INC Organization | adp of the snf | NOT APPLICABLE | 04/10/2025 |
| HALL, MATTHEW Individual | adp of the snf | NOT APPLICABLE | 10/01/2014 |
| KING, LAWRENCE Individual | adp of the snf | NOT APPLICABLE | 07/21/2025 |
| STONE, HERBERT Individual | adp of the snf | NOT APPLICABLE | 03/13/2013 |
| BALL, CLARENCE Individual | corporate director | NOT APPLICABLE | 07/11/2003 |
| HALL, MATTHEW Individual | corporate officer | NOT APPLICABLE | 09/16/2014 |
| BALL, CLARENCE Individual | individual is an owner, partner or trustee of any adp of the snf | NOT APPLICABLE | 04/01/2026 |
| BRYANT, LAKEISHA Individual | operational/managerial control | NOT APPLICABLE | 08/07/2014 |
| KING, LAWRENCE Individual | operational/managerial control | NOT APPLICABLE | 05/01/2019 |
| STONE, HERBERT Individual | operational/managerial control | NOT APPLICABLE | 03/13/2013 |
Other nursing homes near Twin Oaks Rehabilitation and Healthcare Center
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Frequently asked questions
What is Twin Oaks Rehabilitation and Healthcare Center's rating?
Twin Oaks Rehabilitation and Healthcare Center has 4 out of 5 stars on the CMS overall star rating. The average for Alabama nursing homes is 3 stars.
How many inspection citations did Twin Oaks Rehabilitation and Healthcare Center receive?
Its most recent standard health inspection found 2 citations, compared with a Alabama average of 3.9. Every citation is listed on this page with its severity.
Does Twin Oaks Rehabilitation and Healthcare Center accept Medicare and Medicaid?
CMS lists it as certified for: Medicare and Medicaid. Call the facility to confirm bed availability and whether it accepts your specific plan.
Who owns Twin Oaks Rehabilitation and Healthcare Center?
It is for profit - corporation and part of Ball Healthcare Services. The ownership section on this page lists the owners and managers reported to CMS.
Where is Twin Oaks Rehabilitation and Healthcare Center and how do I contact it?
Twin Oaks Rehabilitation and Healthcare Center is at 857 Crawford Lane, Mobile, AL 36617. Phone: (251) 476-3420.
About this data
Ratings and measures come from the Centers for Medicare & Medicaid Services (CMS), Medicare Care Compare. They're based on state inspections, patient surveys and facility reports, and they describe the past. Facilities change, so visit in person and confirm details directly. About our data · Spotted an error? Let us know.